What you'll do:

This is a rare chance to build and lead the enterprise Business Systems function at a company reinventing how batteries are made. As Sr. Director, you will own the strategy and architecture for ERP, procurement, PLM, HR, MES, QMS, Contract Management, CRM, and adjacent platforms - and build the team that runs them. You will partner across R&D, manufacturing, supply chain, finance, legal, People and Culture, operations, Training, and engineering to modernize our systems landscape, drive deep systems integration, apply agentic AI to unlock measurable ROI, and design a resilient 24x7 applications support model.

• Own and execute the Business Systems strategy and roadmap across ERP, procurement, PLM, MES, QMS, SuccessFactors, ADP, Workforce, contract management, systems integration, and data platforms.
• Lead cross-functional programs to define requirements, create process blueprints, conduct fit-gap, design solutions, and deliver high-impact releases.
• Deliver enterprise-grade capabilities across SAP S/4HANA, SAP BTP, Ariba, PLM, MES, QMS, ADP, TAM, and SuccessFactors, with strong support for R&D, Operations, manufacturing, supply chain, SG&A and business operations.
• Drive end-to-end systems integration using modern architectures and agentic AI automation to increase process intelligence, reduce cycle times, and unlock measurable ROI.
• Build the Business Systems team to be future-ready, including internal staff and partner ecosystems.
• Establish disciplined process engineering, SDLC, documentation, KPIs, quality gates, and automated system controls.
• Lead integration frameworks across ERP, PLM, MES, Metrology, QMS, procurement, HR, legal, and data analytics.
• Ensure compliance with SOX and TISAX, embedding ITGC, automated controls, segregation of duties, and secure integrations.
• Co-develop with IT Infrastructure and Engineering a resilient 24x7 global support model covering on-site, remote, and off-site operations.
• Mentor and coach managers and team members, fostering a culture of ownership, compassion, passion, and urgency.
• Communicate effectively with executives, senior managers, vendors, partners, engineers, operators, technical and non-technical audiences.
• Manage vendor and partner relationships, optimizing performance, cost, and strategic alignment.
• Apply cybersecurity principles across identities, entitlements, access patterns, integrations, and vendor ecosystems.

Skills you'll need:

• BS or MS in computer science or Information Systems
• 15+ years in enterprise Business Systems or ERP leadership, including 10+ years leading large cross-functional teams.
• Strong process engineering and facilitation skills are essential, including blueprinting and complex cross-functional program leadership.
• Deep and recent hands-on experience with SAP S/4HANA, SAP Ariba, PLM, MES, QMS, SuccessFactors, and related manufacturing and R&D systems.
• Experience implementing and governing contract management and supplier collaboration systems.
• Proven history leading through ambiguity and delivering clarity and results.
• Strong communication skills across all organizational levels.
• Experience building or rebuilding Business Systems teams and scaling operational models.
• Regulatory compliance expertise including SOX and TISAX.
• Strong problem solving, critical thinking, and structured analytical approach.
• Cybersecurity mindset across identity, access, integration, and data flows.
• Demonstrated ability to lead on-site, remote, and off-site teams
• Strong, hands-on working knowledge of materials management, inventory management, procurement, supply chain, FP&A and accounting, product costing, manufacturing, MES, BoMs, revenue management, and systems integration.

Nice to have:

• Experience in energy storage, automotive, high-tech, or advanced manufacturing.
• Deep systems integration experience between ERP, PLM, MES, QMS, HR, procurement, and data platforms.
• Hands-on experience using agentic AI for workflow automation, insights, decision support, or systems orchestration.
• Exposure to MES, shop-floor execution, digital quality systems, and engineering change processes.
• Strong vendor management, contract negotiation, and partner governance skills.

Leadership competencies:

• Cross-functional leadership with compassion, passion, and urgency.
• Systems thinking, balancing innovation, compliance, and operational rigor.
• Talent builder who mentors, coaches, and uplifts the team.
• Outcome-oriented approach using metrics, KPIs, and continuous improvement.
• Strong customer-service mindset - consultative, anticipates internal customer pain points, and resolves issues before they escalate.
• Proven track record in project and program management at scale.

Key performance indicators:

• Reduction in process cycle time, increased quality, and improved operational readiness.
• Successful delivery and adoption of major platform releases.
• SOX and TISAX compliance outcomes.
• Stability and performance of 24x7 support model.
• Team engagement, retention, hiring velocity, and capability growth.
• Customer satisfaction.
• Tangible ROI from AI-driven automation and integration improvements.

ONSITE: This position is required to work onsite 5 days per week to meet the minimum essential duties and requirements of this position. As an on-site R&D and manufacturing operations organization, in-person face to face interaction is essential to building authentic relationships, trust, teamwork, and collaboration.

Compensation & Benefits: Expected salary range for this role is from $226,900 to $317,700, and a final salary will be determined by the candidate's experience and educational background. QuantumScape also offers an annual bonus and a generous RSU/Equity package as part of its compensation plan. In addition, we do offer a tremendous benefits plan including employee paid health care, Employee Stock Purchase Plan (ESPP), and other benefits.