Fiserv

Sr. Director, Network Administration and Governance - MoneyPass Group

Fiserv$111K — $157K *
US-Anywhere
+ 48 other locationsRemote
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business, finance, technology, or related field preferred; equivalent work experience may be considered.
  • Strong written and verbal communication skills for diverse audiences.
  • Proven experience in writing, editing, and distributing critical business documents.
  • High attention to detail in governance-related communications.
  • Strong project management skills with multi-priority management capabilities.

Responsibilities

  • Lead administration and governance of network operating rules.
  • Support compliance and operational governance objectives.
  • Collaborate with various teams to update and release operating rules.
  • Communicate rule updates effectively to diverse stakeholders.
  • Oversee compliance of members with MoneyPass guidelines.

Benefits

  • Opportunities for collaboration with cross-functional teams.
  • Exposure to industry trends and regulatory updates.
  • Involvement in strategic initiatives and operational excellence improvements.
Full Job Description
Job Title
Sr. Director, Network Administration and Governance - MoneyPass Group

Sr. Director, Network Administration and Governance

We are seeking a Sr. Director of Network Administration and Governance to lead operational support, rule administration, and governance for the MoneyPass network. This role is responsible for maintaining the integrity, consistency, and effectiveness of network operating rules that support surcharge-free cash access at more than 70,000 ATMs nationwide.
Key Responsibilities
  • Lead the administration, maintenance, and governance of network operating rules for networks owned and operated by MPG.
  • Responsible for supporting rule management, compliance, and operational governance objectives.
  • Partner with pricing and analytics, product management, strategy, legal, and leadership teams to update, maintain, and release operating rules for existing and new network products and capabilities.
  • Communicate network operating rule updates clearly and effectively across internal and external stakeholders at multiple organizational levels.
  • Oversee the MoneyPass Locator and ensure members and participants remain compliant with MoneyPass guidelines, including enforcement of fines or penalties for unresolved infractions.
  • Oversee Dispute and Arbitration rulings to ensure that operational rules are enforced
  • Create clear, business-focused content that simplifies complex network rules, requirements, and operational changes for varied audiences.
  • Work independently and collaboratively across cross-functional teams to resolve issues, align priorities, and support operational excellence.
  • Champion the adoption of AI technologies to drive operational excellence, improve productivity, and elevate the client experience through data-driven insights, automation, and continuous innovation.
  • Identify and implement process improvements and automation opportunities that increase efficiency, consistency, and scalability.
  • Provide routine updates to operating rules based on federal regulatory changes, industry evolution, corporate initiatives, and business priorities.
  • Collaborate with internal and external groups to understand, interpret, and deliver rule updates in a concise manner that can be understood by all MoneyPass network members and participants.
  • Translate operating rules into practical guidance and content for internal teams, external partners, clients, members, and participants.
  • Stay current on payments industry trends, terminology, and regulatory considerations to support informed rule administration and governance.
Qualifications

Bachelor's degree in business, finance, technology, or a related field preferred; equivalent work experience may be considered.
  • Strong written and verbal communication skills with the ability to tailor messaging for executive, internal, client, partner, member, and participant audiences.
  • Proven experience writing, editing, reviewing, and accurately distributing business-critical information.
  • High attention to detail, quality, accuracy, and consistency in governance-related documentation and communications.
  • Strong project management and organizational skills with the ability to manage multiple priorities, deadlines, and stakeholders simultaneously.
  • Demonstrated analytical and problem-solving skills with the ability to interpret data, identify trends, and recommend effective solutions.

Ability to travel up to 10% as needed.

This role will perform services for The MoneyPass Group, a company that is jointly owned by Fiserv and Bridgeport Partners. Your employment initially will be with Fiserv , and Fiserv will lease your services to The MoneyPass Group through December 31, 2026. As of January 1, 2027, employment with Fiserv will end and employment will transfer to The MoneyPass Group.

Salary Range:
$111,000.00-$157,000.00

These pay ranges apply to employees in Maryland. Pay ranges for employees in other states may differ. Certain Positions are Commissions eligible.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Thank you for considering employment with Fiserv. Please:

  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

About Fiserv

CashEdge(R) provides infrastructure that global financial institutions rely on to extend their online channels and enhance customer profitability. CashEdge delivers secure Online Money Movement and Advanced Account Aggregation platforms that power specialized retail banking and advisor applications. These proven solutions enable CashEdge's clients to create compelling online offerings that attract customers, generate revenues, and reduce costs. CashEdge serves top-tier financial institutions around the world. Clients and partners include Vanguard, RBC Financial Group, CIBC, Yahoo! Finance, Digital Insight, First Data, TD Canada Trust, NYCE, Laurentian Bank, Financial Fusion and Corillian. CashEdge has offices in New York and Silicon Valley.

Fiserv Careers

Join the Fiserv team today and be part of a dynamic company known for innovation, leadership, and a commitment to the professional growth of its employees. At Fiserv, we offer more than just job opportunities; we provide a platform where skills are honed, leadership is cultivated, and career aspirations are achieved. Work You’ll Do At Fiserv, we are constantly on the lookout for talented individuals eager to thrive in a culture that fosters growth and diversity. Our team is composed of professionals who lead the way in financial services technology. By joining us, you will collaborate with some of the brightest minds in the industry, working together to solve complex challenges and deliver innovative solutions that impact millions of people every day. Explore Our Job Opportunities Whether you're seeking an entry-level position or a more senior role, Fiserv offers a range of career paths in areas such as software development, project management, financial analysis, and client services. Our hiring process is designed to identify and attract individuals who are not only technically proficient but who also embody our values of integrity and responsibility. Internship Programs Kickstart your career with a Fiserv internship. Our internships provide invaluable workplace experience and networking opportunities that often lead to full-time employment. As an intern, you’ll gain hands-on experience while working on meaningful projects that directly contribute to the company’s goals. Benefits and Culture Fiserv is committed to the well-being and continuous development of our employees. We offer competitive benefits including health, dental, and vision insurance, as well as opportunities for professional development through leadership training and diversity programs. Our culture is one of inclusion, where every team member is valued and has the opportunity to contribute to our success. Career Growth and Development We believe in nurturing the potential of our employees through career development initiatives and continuous learning opportunities. At Fiserv, you will find a supportive environment where you can grow your career through on-the-job experiences, mentoring, and formal training. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Start your journey with Fiserv today and help shape the future of financial services. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Fiserv. Explore, innovate, and grow with Fiserv. Let your career journey begin here, where you can make a real difference in the world of finance.
Learn more about Fiserv
Size
44,000 employees
Market Cap
$63.4 billion
Industry
Net Income
$958 million
Founded
1984
5 Year Trend
+24.1%
Revenue
$14.8 billion
NASDAQ

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