Signet Jewelers

Sr Director Digital Marketing - Zale

Signet Jewelers$150K — $180K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in digital marketing leadership roles
  • Strong understanding of digital channels including SEM, social media, and DOOH
  • Proven success in managing large-scale digital marketing budgets
  • Experience in customer acquisition, retention, and segmentation strategies
  • Ability to analyze data and translate insights into actionable marketing strategies
  • Excellent leadership skills with experience building and developing high-performing teams

Responsibilities

  • Develop comprehensive digital marketing strategies across all channels
  • Lead seasonal media planning and go-to-market execution around key business moments
  • Manage the digital marketing budget with a focus on efficiency and optimization
  • Create strategies to drive customer engagement and acquisition for target segments
  • Utilize analytical models for budget allocation and performance insights
  • Hire, train, and develop the Digital Marketing team, ensuring operational excellence
  • Negotiate and manage partnerships with digital marketing vendors

Benefits

  • Opportunity to lead and shape the digital marketing strategy for renowned brands
  • Collaborative environment with cross-functional teams
  • Access to advanced analytics tools for data-driven decision making
  • Competitive benefits package including health and well-being resources
  • Professional development opportunities for skill enhancement
Full Job Description
The Sr. Director of Digital Marketing will be responsible for the strategy, execution, analysis, and ongoing optimization of our online marketing programs as well as the online outlet portfolio for Zales and Banter. Reporting to the VP of CRM and Media, this role is accountable for driving brand awareness, customer acquisition, and revenue growth. This role oversees all digital channels and ensures a cohesive, data-driven approach to marketing performance. This role drives qualified traffic to both ecommerce and stores to support digital and omnichannel sales goals. In addition, this role partners with Consumer Insights and our Analytics teams to understand customer activity across devices and channel to optimize marketing spend and targeted messages to key audiences. Job Description: Develop and execute a comprehensive digital marketing strategy across all channels. Examples: Display, Social, Linear/OLV, DOOH, Audio, SEM Lead seasonal media planning and GTM execution across key business moments, including media strategy, tactical planning, budget phasing, approval readiness, campaign launch, in-flight optimization, and hindsight readouts. Management of Digital Marketing budget which includes ongoing efficiency improvement and optimization of tactics across channels and devices. Create digital strategies that drive customer acquisition and engagement for our identified customer segments. Develop customer acquisition, retention, and reactivation segment plans. Utilize MMM, media-driven revenue, media sufficiency, and scenario planning into budget allocation, forecasting, tactical recommendations, and performance readouts. Partner with Analytics, Finance, and agency teams to interpret outputs, pressure-test assumptions, and translate insights into actionable investment decisions. Hire, train, lead and develop the Digital Marketing team; manage digital marketing processes. Establish and educate the team on digital best practices across the organization. Establish and oversee operational governance for campaign execution, including blocking charts, trafficking workbooks, tagging standards, preview link QA, daily and weekly reporting, dashboard accuracy, invoicing inputs, and issue escalation across internal teams, agencies, and platforms Identify, negotiate with, and manage digital marketing partners/vendors to drive the business. Work closely with IT, eCommerce and Marketing teams to ensure cohesive marketing execution across all marketing campaigns and tactics. Partner with Brand, Ecommerce and site Merchants to manage online content and relevant communication to customer segments.

About Signet Jewelers

Signet Jewelers Limited is the world's largest retailer of diamond jewelry. The company operates over 3,300 stores primarily under the name brands of Kay Jewelers, Zales, Jared The Galleria Of Jewelry, H.Samuel, Ernest Jones, Peoples and Piercing Pagoda. Signet Jewelers is headquartered in Akron, Ohio and has over 30,000 employees worldwide. The company was founded in 1949 and went public in 1972. Signet Jewelers is listed on the New York Stock Exchange under the ticker symbol SIG.
Learn more about Signet Jewelers
Size
30,856 employees
Market Cap
$3 billion
Industry
Net Income
-$82.4 million
Founded
1950
5 Year Trend
+4.1%
Revenue
$5.1 billion
NASDAQ

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