The Travelers Companies, Inc

Sr. Director, Claim Advanced Analytics Circle Business Lead

The Travelers Companies, Inc$139K — $230K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Six years of experience in an agile/execution leadership role delivering business solutions.
  • Four years of people leadership/management experience.
  • Strong business acumen with a strategic mindset.
  • Proven analytical skills for data-driven decision making.
  • Agile mindset with core values of openness and commitment.

Responsibilities

  • Lead and coordinate multiple agile teams to achieve business objectives.
  • Partner with Technology Circle Lead to align business strategies.
  • Manage and track deliverables, ensuring alignment with overall business goals.
  • Prioritize team backlogs and manage risks across teams.
  • Foster collaboration and self-organization within teams.

Benefits

  • Health insurance coverage from day one for employees and eligible family members.
  • 401(k) matching contributions up to 5% of eligible pay, plus pension plan and student loan assistance.
  • Minimum of 20 days Paid Time Off plus nine paid holidays annually.
  • Access to a comprehensive wellness program and mental health resources.
  • Encouragement and support for community volunteerism through matching gifts and rewards.
Full Job Description
Job Category

Technology

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range
$139,400.00 - $230,000.00

Target Openings

1

What Is the Opportunity?

Travelers is seeking a Senior Director, Circle Lead / Team of Teams Lead to set direction and deliver results across multiple Agile product teams supporting our Advanced Analytics Circle within Claim. In this role, you will own the execution of roadmap and delivery outcomes for a portfolio of capabilities that spans the business unit.
Success here depends on strong partnerships. You will work shoulder-to-shoulder with analytic and technology leaders to translate business strategy into executable plans, keeping teams aligned and outcomes on track.
We are looking for a leader who is genuinely passionate about using AI to improve both how we work and what we deliver. You should bring curiosity, conviction, and a willingness to challenge the status quo, helping teams adopt new tools and new ways of working. Coaching is central to the role: you will develop talent and strengthen delivery practices across the teams you lead.What Will You Do?
  • Lead, define, communicate and champion the work of a small number of agile teams (i. e. Team of Teams) working toward common business outcomes generally within a specific business segment.
  • At this level, you generally lead:
  • Less than 8 teams (less than 100 total people)
  • multiple business units or product lines/assets that may cross Circles, Value Streams and/or organizations
  • products with interdependencies with other systems/products
  • less established applications
  • Work with most senior levels of the organization
  • systems may be used across the entire enterprise
  • Partner with Technology Circle Lead to implement multi-team vision and strategy, ensuring alignment to overall value stream outcomes, including the business architecture and roadmap for achieving the strategy, vision and business outcomes; articulate the Circle / Team of Teams vision and strategy effectively to teams and stakeholders.
  • Effectively drive, manage, implement and track one or more portfolios of deliverables and capabilities as well as 'test and learn'/experimentation targeted at defining/refining future deliverables, measuring performance and adjusting the overall roadmap of deliverables as needed.
  • Prioritize interdependent team backlogs addressing risks and dependencies within and outside the Circle to defined outcomes and ensuring overall alignment with business strategy; Make trade-off decisions to balance quality, cost, and timelines to maximize value.
  • Identify innovative solutions both internally and in the external marketplace; ensure competitive and industry benchmarking of critical capabilities.
  • Oversee and make data driven decisions related to funding and resource allocation, and prioritization of work in alignment with circle and value stream objectives.
  • Lead positive team dynamics, encourage collaboration and drive appropriate levels of self-organization; Assess, utilize, and partner with external resources and partners to meet agreed upon expectations, as needed.
  • Manage multi-team dynamics; remove impediments to teams' success and assist in conflict resolution, issue and dependency management.
  • Build and foster collaborative relationships across other Circles and with key partners.
  • Share best practices with peers across the value stream to ensure alignment and consistency in ways of working.
  • Help grow agile maturity within and across teams.
  • People-management responsibilities for team members and may manage other Circle Leads as well.
  • Perform other duties as assigned.
What Will Our Ideal Candidate Have?
  • Six years of experience in an agile/execution leadership role delivering business solutions on a demanding schedule.
  • Four years of people leadership/ management experience.
  • Strong business acumen and a deep strategic mindset.
  • Proven analytical skills and experience making decisions based on hard and soft data.
  • Strong knowledge of the Line of Business with the ability to develop and leverage business and/or vendor partnerships, consult on business priorities, and optimize value through solution identification aligned with business objectives.
  • Agile Mindset: Embody Agile core values of openness, courage, respect, focus, and commitment.
  • Infuse Agile principles, practices and methodologies to achieve team success.
  • Product Mindset: Focus on defining a product value proposition that aligns with and supports the circle/value stream objectives and which is the north star for the Circle.
  • Change Agent: Expert change leadership skills including the ability to create an inclusive environment, manage conflict and develop solutions to mitigate risk.
  • Influence: Ability to influence behaviors of leaders at all levels and without traditional hierarchy.
  • Servant Leadership: Foster an environment where individuals thrive as empowered and equal members of a team.
  • Communication: Ability to communicate thoughts, concepts, practices effectively at all levels, adjusting as needed to a target audience.
  • Collaboration: Expertise working with others in a cross-functional multi-team environment.
  • Continuous Improvement: Demonstrate a commitment to continually improve, share learning with others and encourage team development.


What is a Must Have?
  • Six years of relevant business experience.
  • Three years of people leadership/ management experience.


What Is in It for You?
  • Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
  • Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
  • Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
  • Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
  • Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

About The Travelers Companies, Inc

Travelers is an insurance leader, committed to keeping pace with the ever-changing needs of their customers and anticipating their needs for the future. There is no stronger testament to their dedication to protecting customers from loss than their continued innovation and ability to transform their industry. In fact, from the first-ever auto and space travel policies and hybrid car discount, to the 2009 founding of The Travelers Institute for public policy, their history of advancements has propelled their company—and their industry—towards ever higher standards for customers. Travelers is a company that works hard at the science of what they do: they analyze information, process perspectives and measure results to create the best combination of products and services. They work equally hard at customer service and how they interact with the people whom they do business. Over the years, they've strived to earn their customer's loyalty by continually improving their abilities to listen and respond to their needs.

The Travelers Companies, Inc Careers

Join the vibrant team at The Travelers Companies, Inc, a leader in the insurance industry, and propel your career to new heights with a company known for its commitment to innovation, leadership, and professional growth.

Explore Job Opportunities and Growth

At The Travelers Companies, Inc, we offer a plethora of job opportunities that cater to a variety of skills and professional interests. Whether you're seeking a position in management, customer service, underwriting, or IT, we have a place for you. Our commitment to professional growth means we provide unparalleled career advancement tools and leadership training to help you climb the ladder of success.

Internship Programs: A Gateway to Employment

Kickstart your career with our dynamic internship programs. These opportunities are designed not just to teach, but to challenge and expand your understanding of the industry. Internships at Travelers are a perfect way to enhance your resume and gain valuable real-world experience, making you a competitive candidate for future employment.

Culture and Benefits

At The Travelers Companies, Inc, we pride ourselves on a culture that fosters diversity, networking, and innovation. Our team is our family, and we support each other's professional and personal growth. The benefits at Travelers are comprehensive, designed to meet the diverse needs of our employees, including health, wellness, and continuous education.

Hiring Process: What to Expect

Our hiring process is straightforward and transparent, designed to find passionate, curious, and solution-driven team players. From the initial application and resume submission to the interview, we ensure that every candidate is treated with respect and given a fair chance to demonstrate their capabilities.

Career Development and Training

We believe in nurturing talent and providing our team with the tools they need to succeed. Our career development programs include professional training, diversity training, and skills enhancement workshops. These resources are tailored to foster innovation and empower our employees with the latest industry knowledge and best practices.

Join Our Team

Are you ready to explore the exciting career opportunities at The Travelers Companies, Inc? Search open positions that match your skills and interests. We are always looking for individuals who are driven to innovate and lead.

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Explore Careers at The Travelers Companies, Inc

Embark on a journey of growth, opportunity, and excellence. At The Travelers Companies, Inc, your career is just beginning. Join us and make a difference in a company that values leadership, diversity, and forward-thinking.
Learn more about The Travelers Companies, Inc
Size
30,800 employees
Market Cap
$44.1 billion
Industry
Net Income
$2.6 billion
Founded
1853
5 Year Trend
+4.7%
Revenue
$32 billion
NASDAQ

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