About the PositionThe ideal candidate will have experience developing systems that support operations. As a member of the development team, you'll be responsible for delivering world class solutions that give Centersquare a competitive advantage. You will be challenged to think outside the box, multitask, and stay organized in a challenging work environment. You will work closely with the management team while making design decisions. You are comfortable collaborating with other developers and presenting to business stakeholders.
Responsibilities- Development and data integrity - 70%
- Participate in development of new system features and system integrations and expand upon existing features using Kanban methodology.
- Ability to take business concepts and formulate a user-friendly technical solution.
- Perform requirements gathering, design, code/configuration, testing, demonstration of solutions, and appropriate documentation.
- Follow coding best practices related to scripting, security, and implementation.
- Identify ways to improve systems that will ultimately impact the bottom line for the business.
- Collaborate with other developers and share knowledge.
- Identify and remediate data integrity issues, ensuring that data is accurate, complete, and synchronized across business systems.
- Support - 25%
- Support existing systems that enable company operations. This includes general administration as well as collaborating in root cause analysis; diagnose, isolate, and fix software problems.
- Training - 5%
- Investigate and develop skills in new technologies.
Qualifications Required- Bachelor's degree in computer science, information systems, engineering, or technical-oriented degree
- 5+ Years work experience within Information Technology
- 3+ Years development experience with ServiceNow platform
- ServiceNow System Admin Certification
- Excellent interpersonal, communication, collaboration skills
- Passion for providing excellent service and building world class systems
Preferred Experience- Proficient with JavaScript programming specifically related to custom ServiceNow development
- Experience with ServiceNow applications responsible for Customer Service Management (CSM), IT Service Management (ITSM), Order Management, Reporting/Performance Analytics
- Experience developing and consuming REST API services and developing/maintaining integrations to/from ServiceNow
- Experience developing ServiceNow mobile applications and ServiceNow service portals that use the following underlying technologies: HTML, Bootstrap, CSS, and AngularJS
- Experience with performance tuning ServiceNow including slow queries and recursive logic
- Experience using SaaS software such as Salesforce or Netsuite
- Experience with relational databases and SQL
- Experience with Microsoft Azure Service Bus
- Experience with data centers and data center operations
The employer will not sponsor visas for this role.
