Full Job Description
Must Have Technical/Functional Skills:
5+ years of experience in software engineering, AI/ML engineering, or technical consulting in
enterprise software environments
• 2+ years of hands-on experience with large language models, prompt engineering, and AI agent
developmentnot just using AI tools, but building production systems on top of them
• Demonstrated expertise in prompt engineering techniques: chain-of-thought reasoning, structured
output generation, few-shot/zero-shot patterns, context window management, and systematic prompt
evaluation
• Strong understanding of professional services delivery operations: how engagements are scoped, sold,
estimated, staffed, and delivered
• Experience with API design, system integration, and building data pipelines that connect AI outputs to
enterprise workflows
• Proficiency in Python, JavaScript/TypeScript, or similar languages used in AI agent development and
automation
• Understanding of ServiceNow platform architecture, data models, and configuration patterns
• Excellent communication skillsability to translate technical AI capabilities into business impact for
non-technical stakeholders
• Experience working in agile, sprint-based environments with measurable delivery outcomes
Salary Range: $64,000 - $140,000 a year
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