Job DescriptionAs a
Sr CX Training Professional here at Honeywell, you will have the opportunity to shape the customer experience training strategy and initiatives that will drive our organization's success. Your expertise in instructional design, training methodologies, and leadership will be crucial in developing and delivering comprehensive training programs that enhance the capabilities of our employees at all levels.
You will report directly to our
Sr Customer Experience Training Supervisor and you'll work out of our
Mason, OH location on a
Remote work schedule.
In this role, you will drive organizational success by elevating customer experience, strengthening employee skills, and fostering a customer-centric culture. Lead instructor-led training programs based on technical documentation for both technical and non-technical audiences, with a primary focus on industrial maintenance professionals in material handling. Continuously assess and update training curricula, and deliver safety and operational best practices. Emphasis on material handling systems, controls, and automation.
BENEFITS OF WORKING FOR HONEYWELLIn addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: click here
The salary range for this position is ($84,000.00 - $105,000.00). Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.
The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.
ResponsibilitiesKEY RESPONSIBILITIES- Prepare and deliver training.
- Understand training needs
- Measure training effectiveness
- Facilitate Training Courses
- Build Training Content
- Ability to travel on an as needed basis
QualificationsYOU MUST HAVE- Extensive background in industrial controls automation
- Experience training professionals in an industrial or manufacturing environment
- Extensive knowledge and working experience in industrial material handling, maintenance and operations environments
- Comfortable presenting and speaking to an audience
- Ability to travel domestically/internationally up to 70%
WE VALUE- Bachelor's degree or equivalent in Education and relevant work experience.
- Experience in PLC, VFD, HMI, industrial communication/networking systems, and electrical systems
- Excellent writing and editing skills
- Ability to adapt to evolving products and technology
- Experience as a trainer/educator for technical products
- Excellent team and communication skills
- An ability to take initiative and work with limited direction
- An ability to influence across a broader organization
- Being the best at your craft, possesses a strong desire to learn, and having a passion for sharing what you know
About UsHoneywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
