Amazon

Sr. Content Strategist, Amazon Music Brand and Copy Strategy

Amazon$155K — $210K *
Media
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years of experience in Content Strategy, Programming Strategy, and/or Marketing Strategy
  • Understanding of brand design and current content marketing trends
  • Ability to translate customer insights into actionable marketing strategies
  • Experience tackling ambiguous challenges with strong problem-solving skills
  • Background in a dedicated creative strategy role at an agency, tech company, or media organization
  • Exceptional communication skills, both verbal and written, with strong presentation capabilities

Responsibilities

  • Define, test, and improve copy for various customer experience touchpoints
  • Anticipate customer needs and create innovative solutions
  • Establish and update scalable copy systems using UX best practices and data
  • Collaborate with Product and Tech teams on projects of varying lengths
  • Develop training resources for AI product features
  • Promote the use of UX writing tools and guidelines
  • Lead presentations on projects and strategies with leadership and stakeholders

Benefits

  • Comprehensive health insurance (medical, dental, vision, prescription, life insurance options)
  • 401(k) matching
  • Paid time off
  • Parental leave
  • Additional support options like EAP and mental health resources
Full Job Description
As the Sr. Content Strategist, you will work cross-functionally with a talented team of product and voice designers, marketing managers, engineers and product managers to help shape the overall customer experience through customer-friendly, AI-forward solutions across platforms and touch points. You will develop copy and brand voice strategies based on scalable messaging frameworks that drive clarity for our customers and consistency in tone of voice. Your rock-solid presentation skills and enthusiasm will sell ideas through the lens of strategy and creativity while you use data and insights to drive the best results and continually improve the customer experience.

Key job responsibilities

Define, test and iterate copy across a variety of touch points and aspects of the customer experience, including voice interactions

Anticipate customer needs and write innovative and simplified solutions

Use UX best practices, brand guidelines, research and data to establish and evolve scalable copy systems that drive consistency

Partner closely with the Product and Tech teams on both long-term projects and short-term needs

Develop prompt training resources and evaluation tools for AI products and features

Drive the adoption of UX writing tools, frameworks, and guidelines

Present and lead conversations about projects, issues, solutions, and product strategy to leadership and stakeholders

About the team

The Brand and Copy Strategy team, embedded within the Design and Creative organization, is focused on how Amazon Music comes to life through bar-raising messaging grounded in strategic thinking ensuring our brand personality and tone of voice is expressed across a wide range of channels and platforms. Joining the team at this time is an opportunity to have a high degree of ownership over how we form relationships with fans, and how we show up and become known in music culture. We collaborate regularly with Brand Design and the Creative Studio as well as cross-channel creatives and business stakeholders with the primary objective of setting the standard for expression of the Amazon Music brand.

BASIC QUALIFICATIONS

- 6+ years of Content Strategy, Programming Strategy, and/or Marketing Strategy experience

- Knowledge of brand design and content marketing trends and best practices

- The ability to translate customer insights and segmentation data into actionable strategies, plans, and briefs

PREFERRED QUALIFICATIONS

- Experience handling ambiguous or undefined challenges through strong problem solving abilities

- Experience working in dedicated content or creative strategy role for a creative agency, technology brand, or media company

- Exceptional verbal and written communication skills with the proven ability to present to all levels within an organization

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, NY, New York - 155,400.00 - 210,300.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

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