Sr. Consultant (Midsize Engagements)Location: Remote (United States)
Role OverviewInternally here at Thunder, we refer to this role as Project Champion. Think of this role as a "General Manager" for smaller-scope Thunder projects. You'll wear several hats: mostly Solution Architect or BA, but with daily aspects focused as a Project Manager. You will be the primary onshore resource for multiple engagements at a time, including both Delivery and Managed Services, ensuring clients receive consistent, high-quality support across their active workstreams.
If you want to grow and develop in your ownership of a solution, in partnership with offshore and nearshore resources, this is your opportunity to build your Salesforce brand here at Thunder!
This opportunity is a fantastic starting point to a number of career paths within Thunder: Solution Architect, Project Manager, Engagement Lead, Delivery Director, or even Pre-Sales!Responsibilities- Support a diverse portfolio of clients across both Delivery and Managed Services, serving as the primary onshore liaison to clarify requirements, resolve issues, and coordinate seamlessly with global team members
- Serve as the primary point of contact to the client for all operational aspects of your projects
- Develop project plans and hold responsibility for day-to-day management of the projects - budget, schedule, and deliverables
- Prepare and communicate regular status reports for the client as well as internal Thunder stakeholders
- Translate business requirements into business process, business requirement documents, and functional specifications
- Evaluate client's business processes and identify opportunities for enhancement
- Partner with client in the execution of Training and UAT
- Collaborate with developers to review solutions and ensure they will meet the business requirements
- Develop user stories and process diagrams to support the design and development of Salesforce solutions
- Implement Salesforce functionality according to best practices
- Work with global team resources to complete the configuration for user stories within Salesforce, AppExchange products, or other cloud-based technologies
Qualifications - 3-5+ years of previous consulting experience with other Salesforce Implementation Partners in the Salesforce ecosystem
- 1-2+ years of experience working on multiple, small - midsize engagements at a time
- Experience wearing the Solution Architect "hat