Catalent Pharma Solutions Inc

Sr. Commercial Operations Manager

Catalent Pharma Solutions Inc$100K — $130K *
Pharmaceuticals & Biotech
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in relevant science or engineering; advanced degree preferred
  • 5+ years in pharmaceutical or medical device manufacturing, quality, project management, or business development
  • Industry knowledge of drug and biologic development and regulatory aspects
  • Direct contract negotiation experience preferred

Responsibilities

  • Serve as primary relationship manager for customers in Madison, WI
  • Evaluate customer products using a Portfolio Management approach
  • Act as customer-facing lead to establish governance and communication with Operations
  • Lead negotiations for development and supply agreements
  • Manage extension and renewal processes for commercial supply agreements
  • Monitor contract compliance and project execution metrics
  • Collaborate on proposal preparation and pricing for new business opportunities

Benefits

  • Defined career path with annual performance reviews
  • Inclusive company culture
  • Opportunities for career growth in an expanding team
  • 152 hours of PTO plus 8 paid holidays
  • Generous 401K match
  • Comprehensive medical, dental, and vision benefits
  • Tuition reimbursement for degree completion or new studies
Full Job Description
Sr. Commercial Operations Manager

Position Summary:
  • Work Schedule: Monday - Friday, 8:00am-5:00pm
  • 100% on-site


The Manager, Commercial Operations is responsible for supporting the North American Drug Substance Commercial Operations team by providing commercial management of existing customer projects/products and representing Site Operations business interests during new customer onboarding. The position holder will partner with Business Development, Project Management and Site Operations teams to successfully deliver solutions for Catalent's customers and drive value for the respective Site and Business Unit assets and capabilities.

The Role:
  • Serve as the primary relationship manager for existing and new customers at the Madison, WI site, ensuring superior communication and collaboration
  • Apply a Portfolio Management approach to evaluate customer products, providing long-term demand and life cycle analysis
  • Act as the customer-facing lead, partnering with Business Development and Project Management to establish governance and effective communication with Operations and senior management
  • Lead negotiations for development and supply agreements in collaboration with Business Development, Legal, and Contract Administration teams
  • Manage extension and renewal processes for existing commercial supply agreements
  • Monitor and report on contract compliance during project execution, including forecasting, purchase orders, payments, and minimum quantity adherence
  • Collaborate with Technical Evaluation and Proposals teams to oversee proposal preparation and pricing for new business opportunities
  • Support BD team members with strategy and negotiation for proposals as needed
  • Partner with Site Operations and Finance to evaluate cost vs. price models and identify improvement opportunities
  • Provide customer forecast and demand inputs into Site S&OP processes
  • Work with Business Development to enhance customer relationships and identify additional opportunities within product portfolios
  • Other duties as assigned


The Candidate:
  • Must have Bachelor's Degree in a relevant science or engineering discipline; Advanced degree is preferred
  • 5+ years of relevant experience in pharmaceutical or medical device manufacturing, quality, technical project management, business management, business development is required
  • Relevant industry knowledge of drug and biologic development, analytical research and development, project scale-up, product manufacturing, quality, validations, and regulatory is required
  • Prior direct contract negotiation experience is preferred


Why you should join Catalent:
  • Defined career path and annual performance review and feedback process
  • Diverse, inclusive culture
  • Potential for career growth on an expanding team within an organization dedicated to preserving and bettering lives
  • 152 hours of PTO + 8 paid holidays
  • Generous 401K match
  • Medical, dental and vision benefits
  • Tuition Reimbursement - Let us help you finish your degree or start a new degree!


About Catalent Pharma Solutions Inc

Catalent Pharma Solutions Inc is a global provider of advanced delivery technologies, development, and manufacturing solutions for drugs, biologics, gene therapies, and consumer health products. The company operates in four segments: Softgel and Oral Technologies, Biologics, Oral and Specialty Delivery, and Clinical Supply Services. Catalent Pharma Solutions serves customers in various industries, including pharmaceuticals, biotechnology, and consumer health. The company was founded in 2007 and is headquartered in Somerset, New Jersey.
Learn more about Catalent Pharma Solutions Inc
Size
14,000 employees
Industry
Founded
2007

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