ServiceNow

Sr Commercial Account Executive - Ohio

ServiceNow$90K — $130K *
US-AnywhereRemote in Columbus, OH
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Experience with AI integration into workflows and decision-making
  • 5+ years as a Commercial Account Executive in the IT field
  • Proven track record of meeting or exceeding sales targets
  • Experience in a matrixed support organization
  • Strong executive-level relationship management skills
  • Excellent CRM hygiene and transparency in sales processes
  • Willingness to travel 20-40%, with some roles requiring up to 50% travel

Responsibilities

  • Develop and execute a regional sales strategy targeting mid-market clients
  • Collaborate with marketing to create and implement growth initiatives
  • Identify and qualify new sales opportunities for ongoing revenue
  • Conduct product demonstrations and presentations for prospective clients
  • Manage existing accounts to ensure satisfaction and identify upsell opportunities
  • Act as a trusted advisor to clients, providing insights on their IT needs

Benefits

  • Flexible work environment with options for remote work
  • Collaborative team dynamics with a focus on trust and flexibility
  • Opportunities for professional development and growth
  • Engagement with leading-edge technologies in AI and IT solutions
Full Job Description
Job Description

The Commercial Account Executive will produce new business sales revenue from software licenses within customers in the Ohio area with 1,000 to 5,000 employees. This will be achieved through territory planning, including researching prospect customers, using business development strategies and completing field-based sales activities within an assigned territory.

What you get to do in this role:

The Commercial Account Executive builds relationships within Mid-Market clients while achieving quarterly and annual sales quotas for an assigned territory.
  • Develop and run a sales strategy in the allocated territory with a target prospect list, and a regional sales plan
  • Partner with the marketing team to initiate marketing plans to increase growth
  • Qualify prospects and develop new sales opportunities and ongoing revenue streams
  • Arrange and conduct initial product demonstrations and presentations
  • Lead ongoing account management to ensure customer satisfaction and improve additional revenue streams
  • Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help their IT roadmap


Qualifications

To be successful in this role you have:
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
  • 5+ years of experience in a Commercial Account Executive (or equivalent) role within the IT industry
  • Experience achieving sales targets
  • Ability to work in a matrixed support organization using multiple virtual specialists
  • Executive-level relationship management experience
  • Ability to provide transparency to sales process with excellent CRM hygiene
  • Travel: 20-40%, and in some cases up to 50%

FD21

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

About ServiceNow

ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations in North America, Europe, the Middle East, Africa, the Asia Pacific, and other countries. The company offers service management solutions, including incident, problem, change, request, and cost management as well as service catalogs; and IT, HR, facilities, and field service management solutions. It also provides IT operations management solutions covering service mapping, delivery, and assurance solutions; business management solutions such as financial management, project portfolio suite, vendor performance management, and performance analytics as well as governance, risk, and compliance; and application development services.

ServiceNow Careers

Join the dynamic team at ServiceNow, a global leader in digital workflow solutions, where innovation and leadership converge to shape the future of work. At ServiceNow, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that values diversity, creativity, and continuous learning.

Work You’ll Do

Embark on a career journey with ServiceNow and contribute to the world’s leading enterprises' digital transformation. Our team is at the forefront of developing cutting-edge technologies that improve how people work. With ServiceNow, you will use your skills to impact businesses and industries profoundly, driving efficiency and innovation.

Join Our Market-Leading Team

ServiceNow is not just another technology company. We are a team that thrives on diversity and leadership, fostering an inclusive environment that promotes growth and development. Our commitment to diversity training ensures that every team member can achieve their potential.

Innovative Work

ServiceNow is home to more than 10,000 dedicated professionals who lead the charge in digital workflows and enterprise solutions. As part of our team, you will engage in projects that merge technology with practical applications, creating revolutionary products that advance how services are delivered and managed.

Career Development

At ServiceNow, your career trajectory is filled with boundless opportunities. We support your growth with robust training programs, leadership development courses, and access to global challenges. Whether you are looking for an internship, full-time position, or leadership role, ServiceNow equips you with the tools to excel.

Be Part of a Great Team

Working at ServiceNow means being part of a community that values teamwork and innovation. Our collaborative environment encourages networking and sharing ideas, making our workplace vibrant and dynamic. The benefits of joining ServiceNow extend beyond comprehensive health and wellness; they include fostering professional connections and friendships that last a lifetime.

Explore Job Opportunities and Internships

Whether you’re a seasoned professional or a recent graduate, ServiceNow offers a range of employment options to suit your career goals. From internships that provide real-world experience to full-time positions that challenge you to leverage your expertise, we are committed to hiring the best talent.

Stay Connected

Join Our Team Search open positions that match your skills and interests. At ServiceNow, we look for passionate, curious, and solution-driven team players. Explore the possibilities that await you at a company that is committed to your professional success.

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ServiceNow Careers

Empowering professionals to achieve more, ServiceNow is where careers are future-proofed, and ambitions are realized. Join us in our journey of growth and innovation.
Learn more about ServiceNow
Size
16,881 employees
Market Cap
$76.5 billion
Industry
Net Income
$118.5 million
Founded
2004
5 Year Trend
+33.5%
Revenue
$4.5 billion
NASDAQ

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