Black & Veatch

Sr. Client Account Manager

Black & Veatch • $125K — $150K *
Houston, TX 77084In-Person
Energy & Utilities
8 - 10 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 15-20 years in the EPC industry, with 10 years in sales or project execution.
  • Experience with strategic sales plan development and execution.
  • Proven track record of successful pursuits in complex buying processes.
  • Strong communication skills for explaining complex concepts clearly.
  • Familiarity with Salesforce and B2B sales processes.
  • Bachelor's degree preferred; relevant experience may substitute.

Responsibilities

  • Lead client engagement from opportunity creation to business capture.
  • Maintain and update the Client Relationship Management tool for accurate tracking.
  • Develop Account Strategy and collaborate on creating value propositions.
  • Generate and qualify sales leads within the designated markets.
  • Work with Enterprise Marketing to enhance brand reputation as a thought leader.
  • Ensure overall client satisfaction and conduct regular client satisfaction surveys.
  • Understand deal risks, margins, and strategic planning for business growth.

Benefits

  • Hybrid or flexible work options after the first 90 days.
  • Opportunity to engage in diverse work environments through travel.
  • Role offers a lead position but without formal management responsibilities.
Full Job Description
The Opportunity

As the Sr Client Account Manager, you will have the opportunity to:

  • Develop long-term, profitable business relationships with Tier 1 and Tier 2 Accounts.
  • Understand client needs and issues.
  • Act internally as specialist of this account and transparently share necessary information to develop account strategy and value propositions with cross-functional teams to serve the client.
  • Collaborate with BV offered solutions to solve client's complex challenges and needs.
  • Work closely with Enterprise Evolution team sales and marketing teams to position BV effectively in the marketplace.
  • Collaborate to measurably strengthen overall client engagement and bring the voice of the client internally to improve long-term client loyalty.


Key Responsibilities

  • Lead client engagement activities from identification and opportunity creation to multi-solution business capture.
  • Keep the Client Relationship Management tool updated and aligned with governance to ensure accurate tracking and management of client relationships.
  • Develop Account Strategy and Value Propositions with Account team members for addressing client issues and building long-term, profitable business opportunities.
  • Generate and qualify sales and marketing leads.
  • Collaborate with Enterprise Marketing and Strategy to proactively improve BV reputation and relevance as an innovative thought leader (thought leadership, industry experience, etc.)
  • Accountable for overall client satisfaction and conducting client satisfaction surveys.
  • Full understanding of the deal; including margins, risks, terms & conditions, etc.
  • Deep understanding of the industry and the needs of our clients, with strategic planning of new business growth.
  • Alongside the Client Segment Director, develop and execute on long-term plans that drive growth & profitability.
  • Regular interaction with the Black & Veatch Leadership Team on complex and multi-dimensional Sales matters. Influences the decisions made by the Leadership Team related to Sales direction.
  • Industry expertise within the EPC arena.


Management Responsibilities

Acts in capacity of a "lead person." Does not have management responsibility for the people to whom they provide work direction.

Preferred Qualifications

  • Bachelors degree preferred, with technical or business focus.
  • Relevant experience in lieu of degree may be accepted.
  • Existing client relationships and experience selling to large oil and gas companies, energy companies, or project developers.


Minimum Qualifications

  • Typically 15-20 years of experience within the EPC industry, including 10 years in sales or project execution.
  • Minimum of 10 years of relevant experience required.
  • Experience developing, maintaining and executing strategic sales plans.
  • History of successful pursuits with complex buying processes and mulitple decision makers
  • Firm understanding of competition and differentiators.
  • Demonstrated ability to communicate complex concepts concisely and clearly, and to convert technical or complex information and concepts into easily understandable content.
  • Experience using Salesforce is preferred.
  • B2B sales experience.
  • All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal/civil background check, drug screen, and motor vehicle records search, in compliance with any applicable laws and regulations.


Work Environment/Physical Demands

  • Hybrid or flexible work options may be offered after the first 90 days of employment based upon manager discretion, job performance and work assignments.
  • Travel and various work environments required to achieve sales goals.


Salary Plan

SAM: Sales

Job Grade

019

About Black & Veatch

Black & Veatch is a global engineering and construction company. The company was founded in 1915 and is headquartered in Overland Park, Kansas. Black & Veatch provides a range of services, including engineering, procurement, and construction (EPC) services, consulting, and environmental services. The company serves a variety of industries, including power, water, telecommunications, and oil and gas. Black & Veatch has operations in more than 100 countries around the world.
Learn more about Black & Veatch
Size
11,000 employees
Industry
Real Estate & Construction
Founded
1915
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at Black & Veatch

More Energy & Utilities Jobs

Find similar Sr. Client Account Manager jobs:

NationwideHouston, TX