Zurich Insurance Group

Sr. Claims Specialist, Workers Compensation

Zurich Insurance Group$75K — $124K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree with 6+ years in Claims/Litigation Management, or Juris Doctor with 2+ years, or Zurich Certified Insurance Apprentice with 6+ years, or completion of Zurich Claims Training Program with 6+ years, or High School Equivalent with 8+ years experience.
  • Required adjuster license(s) must be obtained and maintained.
  • Proficient in Microsoft Office.
  • Knowledgeable in insurance regulations and products specific to Workers' Compensation.

Responsibilities

  • Document claims files by capturing and updating claims data in compliance with best practices.
  • Determine liability by gathering, analyzing facts, and applying applicable law.
  • Verify policy coverage and determine if losses fall within coverage limits.
  • Develop case strategy for timely resolution of claims and escalate issues as needed.
  • Establish timely reserves and conduct ongoing reviews throughout the claims cycle.
  • Calculate and assess damages based on legal limits and applicable laws.
  • Negotiate settlement strategies within authority limits to achieve optimal outcomes.

Benefits

  • Comprehensive benefits package for employees and their families.
  • Hybrid working model with the option for remote work within the U.S.
  • Full-time employment with potential eligibility for bonuses and merit increases.
  • Emphasis on a customer-centric claims service, providing opportunities for developing client relationships.
Full Job Description
Zurich is seeking an experienced Workers' Compensation Claims Specialist to join our team! This will be a hybrid role based out of our Las Vegas, NV office, or remote in the U.S for those with expertise in handling Jurisdiction of NV.

The Sr. Workers' Compensation Claims Specialist will handle multi-party personal or commercial line Workers Compensation claims of moderate to high exposure and complexity within specific authority limits, to ensure that claims are handled in the most efficient, effective way while delivering a customer-centric claims service.

In this role you will be responsible for:

  • Document claims file by accurately capturing and updating claims data/information in compliance with best practices for single and multi-party personal or commercial line claims of moderate to high exposure and complexity.
  • Exercise judgment to determine liability by gathering and analyzing relevant facts; utilizing applicable law; establishing basic principles of negligence.
  • Exercise judgment to determine policy verification and coverage determination by analyzing applicable coverage for claims and determining whether the loss falls within the coverage.
  • Work to have a timely resolution to claims by developing case strategy; developing a case evaluation; escalating issues as appropriate.
  • Establish timely reserves and perform ongoing review throughout claims cycle within authority limit by estimating and validating value of claims.
  • Assess damages by calculating applicable damages or range of damages allowed by law.
  • Negotiate settlement of claim by establishing appropriate negotiation strategy and utilizing available tools and resources within authority limits.
  • Meet quality standards by following best practices


Basic Qualifications:

  • Bachelor's Degree and 6 or more years of experience in the Claims and/ or Litigation Management area.
    OR
  • Juris Doctor and 2 or more years of experience in the Claims and/ or Litigation Management area.
    OR
  • Zurich Certified Insurance Apprentice, including an Associate Degree with 6 or more years of experience in the Claims and/ or Litigation Management area.
    OR
  • Completion of Zurich Claims Training Program and 6 or more years of experience in the Claims and/ or Litigation Management area.
    OR
  • High School Diploma Equivalent and 8 or more years of experience in the Claims and/ or Litigation Management area.
    AND
  • Must obtain and maintain required adjuster license(s)
  • Microsoft Office experience
  • Knowledge of insurance regulations, markets and products


Preferred Qualifications:

  • 6+ experience handling high severity Workers Compensation claims
  • 6+ years of experience in litigation management
  • Must have Jurisdiction expertise handling state of Nevada
  • Effective verbal and written communication skills
  • Strong analytical, critical thinking and problem-solving skills
  • Strong multi-tasking and prioritization skills
  • Experience collaborating in a team environment and building cross functional working relationships
  • Proactively shares and promotes sharing of insights
  • Ability to gather unique perspectives from other teams/functions to optimize outcomes.
  • Understands, analyzes, and applies the component parts of an insurance policy for complex claims
  • Ability to follow reserving process for indemnity and expense in analyzing the potential exposure of complex claims
  • Ability to determine the scope and exposure for complex claims
  • Ability to leverage trend and relationships to provide high-quality customer service
  • Well-versed in identifying, understanding and explaining complex financial and/or actuarial trends/concepts.
  • Ability to effectively communicate coverage determinations to customers/clients/brokers for complex claims
  • Ability to direct counsel on an ongoing basis to guide the course of complex litigation and settlement strategies


Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply your unique background matters to us.

The pay range shown is a national average and may vary by location. The proposed Salary range for this position is $75,800.00-124,100.00, with short-term incentive bonus eligibility set at {15%}.

We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here.]

Location(s): AM - Las Vegas, AM - Remote Work (US)
Remote Working: Hybrid
Schedule: Full Time
Employment Sponsorship Offered: No

Linkedin Recruiter Tag: #LI-MD1 LI-ASSOCIATE

About Zurich Insurance Group

Zurich Insurance Group is a Swiss insurance company founded in 1872. It is one of the world's largest insurance companies, operating in over 215 countries and territories. Zurich provides a wide range of insurance products and services, including property and casualty insurance, life insurance, and pensions. The company is committed to sustainability and has set ambitious targets to reduce its carbon footprint and promote renewable energy. Zurich is also actively involved in supporting local communities through various charitable initiatives.
Learn more about Zurich Insurance Group
Size
52,930 employees
Industry
NASDAQ

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