The Walt Disney Company

Sr Claims Examiner (PH)

The Walt Disney Company$87K — $116K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in California occupational claims administration
  • California Self-Insurance Plans Administrator Certification required
  • Strong understanding of California Labor Code
  • Excellent analytical skills for liability evaluation and reserve setting
  • Demonstrated ability in permanent disability evaluation and rating
  • Proficient in automated claims management and document systems
  • Effective verbal and written communication skills

Responsibilities

  • Administer Workers' Compensation benefits and investigate claims
  • Communicate effectively with injured Cast Members and healthcare providers
  • Establish case reserves per California guidelines
  • Drive proactive litigation efforts for case resolution
  • Oversee Vocational Rehabilitation benefits for Cast Members
  • Pursue settlements and obtain WCAB approval for claims resolution

Benefits

  • Access to a range of medical and financial benefits
  • Opportunity for bonuses and long-term incentives
  • Dynamic and collaborative work environment
  • Strong focus on customer service and brand management
  • Engagement with diverse stakeholders in the claims process
Full Job Description
Job Posting Title:
Sr Claims Examiner (PH)

Req ID:


Job Description:

As part of the Risk Management Services team, a Workers' Compensation Examiner, in collaboration with all the resources available, ensures access to any and all benefits necessary to cure or relieve the effects of an occupational injury or illness. The Workers' Compensation Examiner administers these benefits as required by the California Labor Code. Effectively works with the injured Cast Member and provider to facilitate the Cast Member's recovery while mitigating risk. This is a highly dynamic and collaborative role that requires outstanding customer service and communication skills with an understanding of the importance of brand management.

Responsibilities
  • Administer Worker's Compensation benefits to injured Cast Members to include investigation, review/analysis of medical reports, arranging medical exams, and rate permanent disability.
  • Effectively communicates with Cast Members, physicians, attorneys and other providers.
  • Appropriately establish case reserves according to California Self- Insurance Plans and department guidelines.
  • Drives and coordinates proactive litigation efforts for expeditious resolution which includes setting cases for hearing, identifying issues and proceeding with appropriate defenses, and partnering with in-house Hearing Representatives or outside defense counsel.
  • Oversee the provision of Vocational Rehabilitation benefits with a focus on returning Cast Members to gainful employment.
  • Actively pursue final resolution of claims via settlement, venue selection, executing all pertinent documents, and obtaining WCAB approval.


Basic Qualifications
  • Minimum of 5 years' experience in administering occupational claims in California
  • California Self-Insurance Plans Administrator Certification
  • Proficient understanding of the key elements of the California Labor Code
  • Strong analytical skills in evaluating liability and setting of appropriate reserves and plans of action
  • Provides detailed evaluation and permanent disability rating skills
  • Utilizes excellent time management skills demonstrated by the ability to prioritize multiple issues and ensure timely completion of work in accordance with department expectations and objectives.
  • Proficient and appropriate use of automated claims management systems, paperless document management systems, and multiple web access portals.
  • Showcases effective skills in listening, verbal and written communication skills.
  • Demonstrates effective collaborative work within multifaceted teams.
  • Maintains frequent contact with multiple stakeholders including the injured Cast Member, area management, department management, medical providers, attorneys and other professionals involved in the administration of the claims.
  • Professional, courteous and positive demeanor while working with multiple stakeholders.
  • Requires ability to work effectively within established levels of authority, seeking out supervision as needed or required by internal procedures and guidelines.


Education/Skills
  • High School Diploma or equivalent


Preferred qualifications
  • Preferred Certifications such as IEA, WCCP, CPDM
  • Bilingual - English/Spanish preferred
  • Bachelor's degree
The hiring range for this position in California is $87,100 to $116,800 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Job Posting Segment:
Other Support

Job Posting Primary Business:
Legal (DLR)

Primary Job Posting Category:
Ops Workers Comp

Employment Type:
Full time

Primary City, State, Region, Postal Code:
Anaheim, CA, USA

Alternate City, State, Region, Postal Code:

Date Posted:
2026-09-11

About The Walt Disney Company

The Walt Disney Company started as a cartoon studio and evolves into sports coverage and television shows. Using the company's portfolio of brands to differentiate our content, services, and consumer products, Walt Disney seeks to develop creative, innovative, and profitable entertainment experiences and related products.

The Walt Disney Company Careers

Join the magical world of The Walt Disney Company, a place where dreams come true and imagination meets innovation. As a global leader in entertainment and media, we offer unparalleled job opportunities that invite you to be part of a beloved brand known for its influential culture, diversity, and dynamic growth. Work You’ll Do Embark on a career journey with The Walt Disney Company and play a pivotal role in shaping the future of media and entertainment. Engage in work that matters, contributes to storytelling excellence, and brings joy to millions around the globe. Transform your professional life by joining a team that values creativity, leadership, and visionary thinking. The Walt Disney Company stands at the forefront of industry innovation, constantly pushing the boundaries of what’s possible in entertainment and beyond. Lead with us from a unique position in the marketplace, where your skills in technology, creativity, and management converge to create extraordinary experiences. Collaborate with a diverse group of talented professionals, united in their passion for delivering magical experiences. Our team at The Walt Disney Company is composed of over 200,000 dedicated individuals who thrive in an environment that fosters growth, mentorship, and innovation. Introducing The Walt Disney Company Leadership and Professional Growth Programs We are committed to developing leaders who can navigate the challenges of the digital era and drive success across our various business segments. Our leadership programs are designed to hone your skills and prepare you for executive roles within the company. Do Innovative Work Join our team and contribute to projects that redefine the entertainment landscape. From groundbreaking films and television series to pioneering technological advancements, your work at The Walt Disney Company will set new standards in the creative and business worlds. Be Part of a Great Team Experience a culture that is inclusive, collaborative, and forward-thinking. Work alongside the best in the business and see how diversity and inclusion fuel our creativity and success. The Walt Disney Company’s commitment to a diverse workforce is evident in our hiring practices, training programs, and our everyday operations. Future-Proof Your Career With a wide array of benefits, continuous learning opportunities, and a network of supportive colleagues, your career at The Walt Disney Company is equipped for longevity and success. Our benefits package includes comprehensive health care, employee discounts, and access to exclusive company events and previews. Explore Job Opportunities and Internships Whether you’re a seasoned professional looking for your next challenge or a student seeking a transformative internship, The Walt Disney Company offers positions across a spectrum of fields and disciplines. Explore our career portal to find job opportunities that match your skills and passions. Stay Connected Join Our Team Search open positions, apply through our streamlined application process, and take the first step towards a magical career. We look for individuals who are passionate, curious, and eager to contribute to our legacy of storytelling and innovation. Keep Up to Date Stay informed with the latest company news, career tips, and insider perspectives—all from the people who make The Walt Disney Company a place of inspiration and excitement. Job Alert Emails Customize your subscription to receive job alerts and updates that align with your career interests. Discover the exciting and rewarding opportunities that await at The Walt Disney Company. Join us, and be part of the magic that only happens here at The Walt Disney Company!
Learn more about The Walt Disney Company
Size
190,000 employees
Market Cap
$155.1 billion
Industry
Net Income
-$4.9 billion
Founded
1923
5 Year Trend
+3.9%
Revenue
$60.7 billion
NASDAQ

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