About the Team
The Workday Success Plans Team are all about our customers and their post Go-Live journey - we create programs to help them drive business value from their Workday applications. The team is responsible for delivering a variety of programs and services to our customers ranging from feature demonstrations to full feature deployments.

At Workday, we help the world's largest organizations adapt to what's next by bringing finance, HR, and planning into a single enterprise cloud. We work hard, and we're serious about what we do. But we like to have fun, too! We put people first, celebrate diversity, drive innovation, and do good in the communities where we live and work.

About the Role

We are seeking dynamic individuals who love to help customers overcome HR technology challenges and who feel rewarded by driving high levels of customer satisfaction. The ideal candidate helps people to understand tough concepts, facilitating collaboration on effective solutions. Our focus is on helping customers to get the most value from their Workday investment through the delivery of a variety of innovative services. In this role, you will lead change enablement strategies that prepare the organization for Workday's evolving AI capabilities, ensuring user adoption.

Our team of professionals have a broad and deep understanding of Workday, and enjoy the reward of helping customers solve problems, learn about new features, and find greater value in their Workday investment. So if you are passionate about the value technology can bring to an organization, love learning and want to work directly with some of the greatest companies on the planet, bring your energy and teamwork to the Workday Success Plans team!

Primary responsibilities of this role include delivering various services to Workday Success Plans customers. Our team members:

Lead the development and implementation of strategies that promote end-user adoption of Workday. Example responsibilities of this role includes:

• Support change-related activities including, but not limited to, change impact analysis, strategy development, readiness assessment, and adoption measurement
• Lead hands-on development of communications and training materials that support a successful transition to Workday for key end-users
• Contribute to the ongoing development and refinement of Workday's Change Management methodology to support new SKUs and other innovation-focused initiatives
• Confidently and consistently provide excellent customer service
• Share their broad experience with industry practices
• Adapt and succeed independently in challenging situations
• Support multiple customers concurrently on short duration projects
• Enjoy the reward of helping customers to be more self-sufficient, to stabilize and optimize their Workday applications and to learn about new features. Team members say the variety of services and unexpected challenges keeps the job exciting and fresh.
• Find that the highly collaborative nature of this team helps them to be productive and to demonstrate their strengths every day
• Partner with an Engagement Manager to deliver Change Management services (Tenant Review with Advisory Consulting Services)

Additional Services that our consultants deliver include:

• Deployment Guidance Services
• Webinars & Coaching (Present on key features and configurations)
• Collaboration Crews (Facilitate group customer sharing discussions)

About You

Basic Qualifications

• Experience leading change management activities for one or more Workday deployments
• 7+ years (for Sr. Change Management Consultant) of full-time professional related work experience
• Demonstrated experience in a customer-facing consulting-type role

Other Qualifications

• Certification in Workday HCM Products is preferred
• Demonstrates a solid grasp of HR related systems and processes
• Experience with influencing, interacting and collaborating with senior leaders, internally and externally
• Ability to demonstrate past experience with managing multiple projects and/or workstreams at one time
• Very strong verbal communication skills and comfortable presenting in a customer-facing capacity with the ability to tailor communication and presentations to different audiences.
• Ability to effectively navigate and resolve conflicts that may arise between client stakeholders, ensuring project alignment and maintaining positive client relationships.
• Experience in Workday deployment projects, including user training, process alignment, and problem resolution, with a focus on driving user adoption and minimizing disruption.
• Experience managing the human element of AI transitions, specifically driving user adoption and upskilling teams on AI capabilities.
• Ability to travel up to 10%

Workday Pay Transparency Statement

The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here.

Primary Location: USA.IL.Chicago

Primary Location Base Pay Range: $122,800 USD - $184,200 USD

Additional US Location(s) Base Pay Range: $111,000 USD - $197,300 USD

Additional Considerations:

If performed in Colorado, the pay range for this job is $117,000 - $175,400 USD based on min and max pay range for that role if performed in CO.

The application deadline for this role is the same as the posting end date stated as below:

07/20/2026

Our Approach to Flexible Work

With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.