McKesson

Sr. Business Systems Analyst

McKesson • $116K — $193K *
Saint-laurent, QC H4K 1H9In-Person
Healthcare
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 10+ years of business analysis or systems analysis experience
  • Experience in a complex enterprise environment as a Business Systems Analyst
  • Strong grasp of business analysis methodologies and solution delivery frameworks
  • Proficient in translating complex requirements into technology solutions
  • Familiarity with testing methodologies like SIT and UAT
  • Knowledge of ERP, Supply Chain, and WMS systems
  • Bilingual in English and French is mandatory

Responsibilities

  • Partner with stakeholders and IT teams to translate needs into technology solutions
  • Lead requirements gathering sessions and process assessments
  • Analyze processes to identify optimization and improvement opportunities
  • Maintain business requirements and functional specifications
  • Act as the primary liaison between users and technology teams
  • Collaborate with architects and developers for effective solutions
  • Support project delivery including planning, testing, and implementation

Benefits

  • Flexible work environment with 2 days a week in office
  • Competitive compensation package including potential bonuses and incentives
  • Opportunities for professional development and mentorship
  • Comprehensive health and wellness programs
Full Job Description
As a Senior Business Systems Analyst, you will serve as the critical link between business and technology teams, translating complex business needs into scalable, compliant, and value-driven solutions that support enterprise operations and strategic initiatives. You will lead requirements analysis, process optimization, solution delivery, testing, and stakeholder engagement efforts while driving digital transformation, operational excellence, and continuous improvement across the organization.

What You Will Do:

  • Partner with business stakeholders, solution owners, IT teams, vendors, and project teams to translate business needs into scalable technology solutions that deliver measurable business value.


  • Lead requirements gathering sessions, stakeholder interviews, discovery workshops, and business process assessments.


  • Analyze current-state processes and identify opportunities for optimization, automation, standardization, and continuous improvement.


  • Develop and maintain business requirements, functional specifications, process flows, use cases, and user stories.


  • Ensure requirements are complete, traceable, testable, and aligned with business objectives and strategic priorities.


  • Serve as the primary liaison between business users, technology teams, vendors, and operational support groups.


  • Collaborate with architects, developers, and third-party partners to design and implement effective technology solutions.


  • Evaluate solution options and provide recommendations based on business value, risk, cost, operational impact, and long-term sustainability.


  • Support project delivery activities including planning, solution design reviews, testing, cutover planning, implementation, and post-deployment stabilization.


  • Coordinate business readiness activities and support adoption of new processes and technology capabilities.


  • Participate in system upgrades, enhancements, integrations, and modernization initiatives across enterprise applications.


  • Develop and execute testing strategies, test scenarios, and User Acceptance Testing (UAT) plans.


  • Coordinate testing activities and validate solutions against documented business requirements and acceptance criteria.


  • Track, prioritize, and support resolution of defects throughout the testing and implementation lifecycle.


  • Support production validation activities following system implementations and enhancements.


  • Investigate production issues, support incident resolution, and participate in root cause analysis activities.


  • Identify recurring operational issues and recommend sustainable corrective actions and process improvements.


  • Partner with support teams to improve system reliability, reduce operational risk, and increase user adoption.


  • Ensure solutions comply with applicable regulatory, security, privacy, audit, and governance requirements.


  • Support SOX and IT General Controls (ITGC) compliance activities through documentation, validation, testing support, and audit readiness efforts.


  • Contribute to strategic initiatives, digital transformation programs, portfolio planning, and enterprise-wide continuous improvement efforts.


  • Build trusted relationships with stakeholders and effectively communicate with both technical and non-technical audiences.


  • Maintain business process documentation, operating procedures, knowledge repositories, and training materials.


  • Mentor junior analysts and contribute to knowledge-sharing across teams.


Required Experience and Qualifications

  • 10+ years of related experience in business analysis, systems analysis, solution delivery, application support, or a related field.


  • Proven experience as a Business Systems Analyst, Senior Business Analyst, Functional Analyst, or similar role within a complex enterprise environment.


  • Strong understanding of business analysis methodologies, requirements management practices, and solution delivery frameworks.


  • Demonstrated ability to translate complex business requirements into effective technology solutions.


  • Strong analytical, problem-solving, and critical-thinking skills.


  • Experience supporting enterprise applications and operationally critical business processes.


  • Experience with testing methodologies, including System Integration Testing (SIT), User Acceptance Testing (UAT), and production validation.


  • Knowledge of business process modeling, workflow analysis, and process improvement techniques.


  • Experience working with ERP, Supply Chain, Distribution, Financial, Warehouse Management (WMS), or Transportation Management (TMS) systems.


  • Understanding of integration concepts, APIs, data flows, and enterprise application ecosystems.


  • Experience working in regulated environments with exposure to compliance, audit, SOX, and ITGC requirements.


  • Excellent communication, facilitation, stakeholder management, and relationship-building skills.


  • Strong organizational skills with the ability to manage multiple priorities simultaneously.


  • Advanced proficiency with Microsoft Office applications, including Excel, Visio, PowerPoint, and SharePoint.


  • Bachelor's degree in Information Technology, Computer Science, Business Administration, Supply Chain Management, Engineering or related field, or equivalent experience.


  • Must be bilingual in English and French.


Preferred Experience and Qualifications

  • Experience within pharmaceutical distribution, healthcare, logistics, warehousing, supply chain, or related regulated industries.


  • Experience supporting enterprise-scale ERP, WMS, TMS, and distribution platforms.


  • Experience working with vendors, systems integrators, and cross-functional project teams.


  • Familiarity with Agile, Waterfall, and hybrid project delivery methodologies.


  • Experience supporting digital transformation, process automation, and system modernization initiatives.


  • Knowledge of risk assessment, compliance management, and governance frameworks.


  • Demonstrated ability to influence stakeholders and drive consensus without direct authority.


  • Professional certifications such as CBAP, CCBA, PMI-PBA, Agile, Scrum, or related business analysis certifications.


  • Experience mentoring analysts and contributing to organizational capability development.


Working Conditions:

  • In office requirement, we are Flex and Connect with 2 days a week in office


We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$116,300 - $193,800

About McKesson

McKesson Corporation provides medicines, pharmaceutical supplies, information and care management products and services across the healthcare industry. The Company operates in two segments. The McKesson Distribution Solutions segment delivers ethical drugs, medical-surgical supplies and equipment and health and beauty care products throughout North America. This segment also provides specialty pharmaceutical solutions for biotech and pharmaceutical manufacturers, sells financial, operational and clinical solutions for pharmacies (retail, hospital, long-term care) and provides consulting, outsourcing and other services. The McKesson Technology Solutions segment delivers enterprise-wide clinical, patient care, financial, supply chain, strategic management and software solutions. In July 2011, the Company acquired Portico Systems from Safeguard Scientifics, Inc. On March 25, 2012, it acquired the independent banner and franchise businesses of Katz Group Canada Inc. McKesson Distribution Solutions delivers pharmaceuticals to retail pharmacies and institutional providers like hospitals and health systems. They operate pharmaceutical distribution centers across the country, serving customers in all 50 states. They also deliver a comprehensive offering of health care products, technology, equipment and related services to the alternate site market, including physician offices, surgery centers, long-term care facilities and home care businesses across the country. McKesson is currently the largest pharmaceutical distributor in North America. McKesson also operates McKesson Canada and has an equity holding in Nadro, a leading distributor in Mexico.

McKesson Careers

Join McKesson, a leading global healthcare company, and be part of a team that is redefining the future of healthcare. With a variety of job opportunities available, McKesson is the perfect place to advance your career, whether you're a seasoned professional or just starting out. Work You’ll Do At McKesson, we are committed to improving care in every setting—one product, one partner, one patient at a time. We’re seeking talented professionals to join our team and contribute to a culture of innovation, diversity, and leadership. Our employees are driven by a deep sense of purpose and a desire for continuous growth and improvement. Empower Your Future in Healthcare With positions ranging from internships to leadership roles, McKesson offers unparalleled employment opportunities to develop your skills and advance your career. Our commitment to diversity training ensures that all team members have the opportunity to thrive. Join a team where your skills will be honed, your professional growth will be supported, and where you can genuinely see the difference you make in the lives of patients around the world. Innovative Work Environment McKesson is at the forefront of healthcare innovation. Our team is constantly exploring new ways to improve patient outcomes and streamline care processes. This commitment to innovation is what sets us apart and what makes McKesson an exciting place to work. Career Development and Benefits McKesson believes in nurturing the potential of its employees through robust career development programs and comprehensive benefits designed to support your life and well-being. From leadership training to health and wellness benefits, we ensure our team members are equipped to meet their professional and personal goals. Explore Job Opportunities Whether you’re looking for an internship to kickstart your career, or a senior position to utilize your extensive experience, McKesson offers a range of opportunities. Explore our open positions and find where you can make a difference at McKesson. Stay Connected Join Our Team Search for open positions that match your skills and interests. We are looking for passionate, curious, and solution-driven team players who are ready to take the next step in their careers. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Networking and Professional Growth At McKesson, networking and professional growth are part of our everyday environment. We encourage our employees to connect, share, and learn from each other to foster personal and professional development. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await you at McKesson. Join McKesson today and be part of a team that is dedicated to shaping the future of healthcare.
Learn more about McKesson
Size
58,000 employees
Market Cap
$53.7 billion
Industry
Pharmaceuticals & Biotech
Net Income
-$4.1 billion
Founded
1833
5 Year Trend
+5.9%
Revenue
$237.6 billion
NASDAQ
MCK
* Ladders Estimates

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