Job Description

Basic Purpose

Responsible for functional application maintenance, analyzing and resolving application/system issues, recommending and implementing corrective and enhancement modifications to accommodate customer and business requirements and providing expertise to other departmental personnel and users.

Provides leadership and guidance to other business systems analyst within the project or group. Articulates the assignment progress as well as raise any concerns. Works with other business systems analysts, alongside leadership, to organize, plan, and execute task assignments against a schedule.

Responsibilities

Essential Duties and Responsibilities

Leads complex application environment and system changes.

Analyzes complex application issues providing recommended solutions/system changes with detailed written documentation.

Accountable for product test and final sign-off of system changes.

Creates, revises and executes test plans of medium to high complexity and identifies cross functional impacts.

Reviews test plans prepared by others.

Provides technical leadership to staff.

Performs day-to-day architectural design and support of a specific application or family of related applications working closely with technical analysts.

Communicates proposed changes/solutions with user group management to determine the extent to which corrections or enhancements can be implemented and their effect on current processes and procedure.

Provides daily application support including, but not limited to, accuracy of system data, parameter table maintenance, parameter table design, implementation of new parameters/tables, daily production processes, daily production controls, security table access, system workflow and communication regarding application/system problems and changes to all end-users.

Performs application data queries to troubleshoot system problems or to provide user requested reports.

Audits promptness and efficiency of application-related activities and recommends process improvements.

Coordinates application release planning strategy for corrective and enhancement system changes.

Provides technical input to assist in development of project planning. Performs any additional responsibilities as requested or assigned.

Document and communicate key milestone progress updates for leadership.

Continuously seek out and, when appropriate, recommend opportunities for efficiencies within test execution.

Ability to professionally coordinate and communicate with leadership and project stakeholders including IT, business partners and vendors.

Manages various systems projects of a highly complex nature with responsibility for identifying appropriate resources and developing schedule to ensure timely completion of project and meeting deadlines of project.

Ensures all compliance aspects of position are known and followed; understands and complies with all policies, codes and regulations applicable to position and company.

Performs related duties as assigned.

Qualifications

Essential Education, Skills, and Environment
Education and Work Experience
Bachelor's degree from an accredited school in business or computer science or related field and six years of work experience in a given functional/technical area.

Candidates that do not possess a bachelor's degree must have a minimum of 10 years of related work experience.

Specialized Knowledge and Skills

Demonstrated knowledge of:

• Microsoft Office, Windows operating environment, relational database environments and specialized analysis, design and testing tools.
• information technology terms, equipment, systems, functions, and major vendors.
• System development lifecycle within an enterprise.

Demonstrated skill such as:

• Effective oral and written communication skills.
• Effective analytical and problem-solving skills.
• Effective interpersonal skills and customer relationship skills.
• Ability to prioritize and handle multiple tasks and projects concurrently.

Equipment and Applications
PCs, word processing, Excel, project, presentation, spreadsheet and database software

Work Environment and Physical Demands
General office environment. No special physical demands required.

**NOTE: THE COMPANY MAY FILL THE POSITION(S) AT A LOWER LEVEL DEPENDING ON QUALIFICATIONS OF CANDIDATES**