The Senior Business Manager for the WWPS Distribution Team is a highly visible role which serves as a chief strategy creator and orchestrator, business liaison, and consultant on numerous business topics across organizational functions worldwide. The ideal candidate works to lead mission-critical initiatives and solve problems on behalf of the management team. This role is a strategic and trusted advisor to senior management, operational leadership and key stakeholders across the organization. The candidate will own communications, measurement, and reporting of organizational-wide strategic goals and objectives. This professional will leverage strategic planning and advisory skills to enhance operations management and support public sector in the development and execution of global strategies.
Key job responsibilities
The Senior Business Manager will perform the following primary responsibilities:
Lead the implementation of functional programs across all regions by:
• Driving functional teams to determine best practices on key business and technical areas
• Ensuring best practices are shared appropriately
• Authoring narratives to define and execute organizational strategy
• Creating and deploying mechanisms to improve efficiency across the organization
• Taking a leadership role for critical projects that span the entire organization
• Building/managing sales dashboards and scorecards to drive optimal performance across the team
Own and/or improve programs by:
• Identifying recurring defects or processes that need stronger documentation and policing
• Practicing new policies and programs or evolving current policies and programs
• Ensuring the effective and regulated use of these policies, working with all functional leaders in all respective regions
• Identifying ways to measure and audit the implementation of these policies and processes
Facilitate senior leadership decisions and processes by:
• Implementing systems, ensuring strong follow-up management occurs on action items and questions with relevant senior leaders in coordination with Finance, HR and Legal
• Drawing management focus and attention to key bottlenecks, identifying potential solutions and leading implementation
Support the management team to carry out efficient and effective execution by:
• Ensuring time is focused on the highest value activities and issues
• Pre-reading and summarizing major business write-ups from teams
• Attending meetings as a proxy
• Building and managing agendas for leadership team
• Managing follow-ups to management's requests, discovering root causes and leading fixes for the issues
• Providing an independent perspective, and acting as a sounding board for ideas
• Offering feedback on internal issues that need addressing
• Creating content for periodical update emails and all-hands meetings as well as internal and external presentations
• Advocating increased auditing of all tools and processes
• Ensuring consistent well written narratives
• Constructing and sharing internal and external newsletters
• Leading the collection and editing of internal business updates (weekly/monthly business reviews)
Drive effective processes which will empower a more effective leadership team by:
• Providing templates for commonly formatted documents with adequate time to complete
• Selecting the speakers and making sure they are properly briefed
• Building brown bag/ training series on shared issues and challenges
• Reviewing all materials in advance to ensure proper focus and level of details
• Supporting teams needing help thinking through problems (both business and communications)
Discover and investigate external technology and business trends by:
• Exploring trends, companies, etc. that present strategic opportunity or risk
• Generating and investigating ad hoc innovative ideas from any of the relevant technology or business research
• Position may require up to 25% travel.
BASIC QUALIFICATIONS
- Experience developing strategies that influence leadership decisions at the organizational level
- 5+ years of Go-To-Market, Business Development, Sales, or Consulting experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- 5+ years of in program management, workforce strategy development, or metrics-driven decision making experience
- Experience leading complex, multi-year initiatives that may be cross-functional and/or span business and technology
PREFERRED QUALIFICATIONS
- Experience interpreting data and making business recommendations across leadership and cross-functional teams
- Experience interpreting data and making business recommendations
- Experience using analytical tools for workforce metrics and reporting
- Experience designing, implementing, and scaling workforce development programs across large-scale operations, including forecasting workforce needs and leveraging analytics to drive program decisions
- Master's degree in business, data science, public administration, finance, engineering, human resources, or related field, or PMP certificate
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, VA, Arlington - 147,900.00 - 200,100.00 USD annually
