Capital One Financial Corporation

Sr. Business Manager - Operational Risk Analytics and Strategy

Capital One Financial Corporation$200K — $229K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree required; Master's Degree preferred in relevant field.
  • 3+ years of quantitative analysis experience.
  • 3+ years of qualitative analysis experience required.
  • 1+ year of people management experience.
  • 1+ year of project management experience.

Responsibilities

  • Champion the transition to predictive risk analytics, moving away from legacy reporting.
  • Drive AI integration within ORM by identifying and adopting AI-enabled tools.
  • Lead complex projects in ORM to address key operational challenges and strategic priorities.
  • Conduct investigations into data gaps and emerging risks, providing data-backed recommendations.
  • Execute broad business initiatives with a focus on change management for user adoption.
  • Foster collaborative relationships between ORM and other teams to align analytics priorities.
  • Synthesize complex concepts into clear, high-impact presentations for executive audiences.

Benefits

  • Comprehensive health benefits package.
  • Inclusive financial and well-being support.
  • Performance-based incentive compensation including potential cash bonuses and long-term incentives.
Full Job Description
Sr. Business Manager - Operational Risk Analytics and Strategy

Are you ready to help redefine the future of risk management? We are looking for a highly analytical and strategic Sr. Manager - Risk Analytics and Strategy to join our Operational Risk Management (ORM) team during a pivotal period of modernization. ORM is accelerating its evolution - moving beyond static, historical reporting toward predictive risk identification, advanced analytics, and dynamic, real-time decision-making.

In this high-impact role, you will sit at the intersection of business strategy, analytics modernization, and AI adoption. Crucially, you will serve as a core catalyst for modernizing our analytics capability - spearheading the cultural and operational adoption of AI, automation, and advanced data strategies. If you want to build the blueprint for next-generation risk management and work directly with senior executives to make it a reality, this role is for you.

General Responsibilities:

In this role, you will apply structured strategic thinking and data-driven insights to transform how our organization identifies, prioritizes, and manages risk globally. Your core responsibilities include:
  • Modernizing Risk Analytics: Champion the transition from legacy, manual reporting to predictive and real-time risk analytics, leveraging advanced data strategy to deliver faster, actionable insights to the business
  • Driving AI Adoption: Act as the strategic engine for AI integration within ORM. Identify, evaluate, and actively drive the hands-on adoption of AI-enabled tools, automated reasoning, and agentic workflows to eliminate process inefficiencies
  • Strategic Initiative Leadership: Spearhead complex, high-visibility projects within ORM, partnering with business units across the enterprise to solve critical operational challenges and advance key strategic priorities
  • Analytical Deep Dives: Conduct disciplined investigations into data gaps, emerging risk trends, and organizational bottlenecks to build compelling, data-backed recommendations for leadership
  • End-to-End Execution & Change Leadership: Own the delivery of broad business and analytics initiatives, ensuring technical solutions are paired with robust change management plans to guarantee high user adoption and measurable business impact
  • Partnership: Build and sustain collaborative relationships across ORM, technology, data science, and risk teams to ensure lockstep alignment on joint analytics priorities and strategic outcomes
  • Executive-Ready Delivery: Synthesize complex strategic, operational, and AI/analytics concepts into clear, high-impact executive-ready strategy documents, board-level updates, and leadership recommendations.
  • Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. He/she should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results
  • Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills
  • Clear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment
  • Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus


Basic Qualifications:
  • Bachelor's Degree
  • At least 3 years of experience performing quantitative analysis
  • At least 3 years of experience performing qualitative analysis
  • At least 1 year of experience performing people management
  • At least 1 year of experience performing project management


Preferred Qualifications:
  • Master's Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering
  • Prior experience in management consulting or an internal corporate strategy role, with a proven ability to frame complex business cases and advise senior executives
  • 5+ years of experience in quantitative analysis
  • 5+ years of experience in qualitative analysis
  • 2+ years of experience in people management
  • 2+ years of experience in product development
  • 2+ years of experience in financial modeling
  • 2+ years of experience in economic forecasting
  • 2+ years of experience in project management


Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $200,700 - $229,100 for Sr. Business Manager

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please.

About Capital One Financial Corporation

Chevy Chase Bank is the greater Washington region's largest locally-owned banking institution providing a complete array of financial products and services to consumers and businesses in Maryland, Virginia, and the District of Columbia. The Bank, which is headquartered in Bethesda, Maryland, has approximately 250 branches and over 1,000 ATMs, more than anyone else in the greater Washington market. Chevy Chase Bank currently has over $16 billion in assets and services over 1 million customers. For more information about Chevy Chase Bank, please visit chevychasebank.com.

Capital One Financial Corporation Careers

Join the vibrant team at Capital One Financial Corporation, a leader in the financial services industry, where innovation meets purpose-driven leadership. As one of the most forward-thinking companies in banking, Capital One is the perfect place to jumpstart or advance your career with a myriad of job opportunities in various fields.

Work You’ll Do

At Capital One, we are committed to excellence and setting our team members up for success. By joining our dynamic team, you will engage in meaningful work that makes a real difference. From developing cutting-edge technology to crafting personalized financial solutions, every position at Capital One is geared towards redefining the future of banking.

Innovate and Lead

Capital One is not just a company; it's a hub of innovation and leadership. We empower our professionals to lead with their ideas and see them come to life. Our culture thrives on diversity and the unique perspectives each team member brings. Here, your skills in networking, problem-solving, and leadership will not only be valued but also nurtured through professional development and diversity training.

Grow Your Career

Capital One is deeply invested in the growth and development of its employees. With robust training programs, mentorship, and resources for professional enhancement, we ensure that your career trajectory aligns with your personal and professional goals. Whether it’s rising through the ranks or switching tracks via internal job opportunities, your growth is our priority.

Internship and Employment Opportunities

For those starting their journey, Capital One offers enriching internship programs that provide a glimpse into the culture and work ethic that drives our success. Interns gain hands-on experience, valuable insights, and the opportunity to network with leaders across the company. For seasoned professionals, we offer positions that challenge your expertise while encouraging balance and innovation.

Benefits and Culture

Choosing to work at Capital One means opting for a lifestyle where your well-being is prioritized. Our benefits package is designed to support you both at work and in your personal life, encompassing health, finance, and family. The inclusive culture at Capital One ensures that everyone, regardless of background, has the opportunity to thrive.

Join Our Team

Explore the various career paths available at Capital One and discover how your skills and passions can align with our mission. We are continuously hiring across multiple disciplines, eager to welcome curious, creative, and driven individuals to our team.

Stay Connected

Keep up to date with the latest in career opportunities and company news by joining our network. Tailor your job alerts to match your career preferences and get insider tips that can transform your application process, from crafting your resume to acing your interview.

Search Capital One Jobs

Ready to take the next step in your career? Search open positions that match your skills and interests. At Capital One, your next job opportunity could be the gateway to a fulfilling and prosperous career.

Read Careers Blog

Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Capital One Financial Corporation is not just a company—it's a place where you can make an impact. Discover the opportunities waiting for you in a career at Capital One. Join us and shape the future of banking with your vision, skills, and enthusiasm.
Learn more about Capital One Financial Corporation
Size
51,500 employees
Market Cap
$34.1 billion
Industry
Net Income
$2.7 billion
Founded
1994
5 Year Trend
+2.4%
NASDAQ

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