Senior Business Analyst

The Jackson Lewis Project Management Office (PMO) partners with firm leadership to enable successful execution of the firm's strategic priorities through disciplined portfolio, program, project & change management, and business analysis. The PMO fosters enterprise alignment by establishing consistent governance, standard methodologies, and a culture of collaboration, accountability, transparency, and continuous improvement.

As a Senior Business Analyst, you will work across a diverse portfolio of enterprise initiatives, which may include technology implementations, business process transformation, operational improvements, data and reporting initiatives, organizational change, and firm-wide strategic projects and programs.

The successful candidate will be comfortable working in a professional services environment and partnering with stakeholders at all levels, including senior leadership.

Essential Functions

Enterprise Business Analysis

• Lead enterprise business analysis activities, partnering with stakeholders to define objectives, pain points, requirements, and desired outcomes.
• Facilitate interviews, workshops, process reviews, and stakeholder meetings to elicit, analyze, and validate requirements.
• Develop and maintain clear project artifacts, including business and functional requirements, user stories, process flows, use cases, and acceptance criteria.
• Analyze current- and future-state processes to identify opportunities for optimization, standardization, automation, and improved efficiency.

Enterprise Project & Program Support

• Support cross-functional initiatives across enterprise functions such as operations, finance, HR, technology, information management, knowledge management, marketing, facilities, and risk.
• Partner with project and program managers to define scope, deliverables, milestones, success criteria, dependencies, risks, and constraints.
• Translate complex business problems into structured analyses, recommendations, and decision support materials.
• Participate in solution evaluation, testing, user acceptance testing, issue tracking, and validation of business outcomes.
• Analyze processes, workflows, data, and operational metrics to identify trends, inefficiencies, and improvement opportunities.

Communication & Collaboration

• Build trusted relationships with stakeholders across business functions and organizational levels.
• Facilitate discussions, resolve competing priorities, and drive alignment toward decisions.
• Communicate complex information clearly through presentations, status updates, analysis, recommendations, and decision materials for technical and non-technical audiences.
• Serve as a bridge between business stakeholders and technology or delivery teams throughout the project lifecycle.

Continuous Improvement

• Promote consistent business analysis practices, standards, templates, and methodologies across enterprise projects.
• Leverage Generative AI and emerging technologies to improve research, requirements analysis, documentation, synthesis, and project deliverables.
• Identify and share opportunities to improve process consistency, scalability, automation, user experience, and organizational knowledge.

Qualifications

Required

• Bachelor's degree in business, information systems, technology, operations, finance, or a related field; equivalent professional experience may be considered.
• 7+ years of experience in business analysis, consulting, project delivery, process improvement, or a related discipline.
• Demonstrated experience supporting complex, cross-functional, enterprise-level projects or programs.
• Strong experience gathering, documenting, analyzing, and managing business requirements.
• Experience with process mapping, workflow analysis, and business process improvement.
• Experience working across both business and technology teams and serving as a liaison between the two.
• Excellent written, verbal, presentation, and facilitation skills.
• Demonstrated ability to manage multiple priorities and work effectively.
• Experience working with senior stakeholders and facilitating and driving discussions that lead to decisions and outcomes.
• #LI-LM1

Preferred

• Experience in a law firm, professional services organization, financial services organization, consulting environment, or other complex enterprise.
• Experience with enterprise technology implementations, business transformation, process automation, data/reporting initiatives, or organizational change.
• Understanding of Agile, Waterfall, hybrid, or other project delivery methodologies.
• Experience with tools such as Jira, Confluence, Azure DevOps, Visio, or similar business analysis/project management solutions.
• Business analysis or project management certification (e.g., CBAP, PMI-PBA, PMP) is a plus.

For New York City and San Francisco Metro area, the expected salary range for this position is between $176,000 and $206,000. This position is also eligible for annual bonuses. The actual compensation will be determined based on experience and other factors permitted by law.

Jackson Lewis offers a competitive benefits package that includes:

• medical, dental, vision, life and disability insurance
• 401(k) Retirement Plan
• Flexible Spending & Health Savings Account
• firm-paid holidays, vacation, and sick time
• Employee assistance program and other benefits

For White Plains, NY, Washington DC area, Washington State, Illinois State, the expected salary range for this position is between $169,000 and $198,000. This position is also eligible for annual bonuses. The actual compensation will be determined based on experience and other factors permitted by law.

Jackson Lewis offers a competitive benefits package that includes:

• medical, dental, vision, life and disability insurance
• 401(k) Retirement Plan
• Flexible Spending & Health Savings Account
• firm-paid holidays, vacation, and sick time
• Employee assistance program and other benefits