Sr. Benefits & HR Operations Analyst

Rover.com

• $83K — $117K *
US-AnywhereRemote in Florida, US
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Experience with Workday and other HR systems, including absence management software.
  • Demonstrated experience in corporate health and wellness benefits and leave of absence programs.
  • Strong focus on continuous improvement and process efficiency.
  • Proven project management skills with global project experience.
  • Strong analytical skills for data organization and reporting using HRIS systems.
  • Ability to build relationships across all organizational levels and functions.
  • Comfortable navigating ambiguity in a fast-paced environment.
  • Broad knowledge of HR disciplines including talent management and employee relations.
  • In-depth understanding of HR-related laws at various levels.
  • Bachelor's degree with 3-5 years of relevant HR/Benefits Operations experience.

Responsibilities

  • Support and optimize Workday and other HRIS tools, ensuring data integrity.
  • Execute operational transactions for key employee milestones like promotions and onboarding.
  • Design and maintain real-time dashboards for key organizational metrics.
  • Develop SOPs and document workflows to enhance HR operations.
  • Lead administration of global health and wellness programs, addressing employee inquiries.
  • Oversee benefit reconciliation and ensure timely processing of carrier billing.
  • Coordinate leave programs, ensuring compliance and a supportive employee experience.
  • Direct preparation for regulatory filings and maintain documentation standards.

Benefits

  • Competitive compensation package.
  • 401k match program.
  • Long-term incentive plan based on company performance.
  • Flexible PTO policy.
  • Comprehensive benefits including medical, dental, and vision insurance.
  • Commuter benefits available.
  • Pet-friendly workplace with perks for pet adoption.
  • Stocked kitchens with snacks and monthly catered lunches.
  • Regular team-building activities, both in-person and virtual.
Full Job Description
To be eligible for this role you must be able to work remotely and reside only in the approved states of FL, GA, ID, NC, TX, WA & MI.

Your Responsibilities:

HR Operations & Systems
  • System Ownership: Support the administration and optimization of Workday and other HRIS tools; troubleshoot issues and ensure data integrity across the platform.
  • Lifecycle Support: Execute the operational transactions of key employee milestones, including compensation adjustments, promotions, terminations, and onboarding.
  • Data & Analytics: Design and maintain real-time dashboards; provide actionable reporting on turnover, headcount, and other key organizational metrics.
  • Process Engineering: Develop Standard Operating Procedures (SOPs) and document workflows to scale HR operations effectively.

Benefits & Wellness Administration:

  • Program Management: Lead the day-to-day administration of global health and wellness programs, acting as the primary point of contact for employee inquiries.
  • Financial Oversight: Execute the benefit reconciliation process and ensure accurate, timely processing of all carrier billing.
  • Leave of Absence (LOA): Coordinate and track leave programs (FMLA, Disability, etc.) ensuring a supportive experience for employees and compliance with all regulations.
  • Perk Optimization: Assist in the evaluation and rollout of employee perks to enhance the overall employee value proposition.

Compliance & Governance:
  • Regulatory Filings: Direct the preparation and submission of information required for EEO-1, ADA, FMLA, and Department of Labor audits.
  • Policy Development: Draft or revise internal HR policies to ensure they remain current with changing local, state, and federal labor laws.
  • Audit Readiness: Maintain rigorous documentation standards for OSHA and other governmental reporting requirements.


Your Qualifications:

  • Experience with Workday and other HR Systems such as absence management software, ticketing tools, etc.
  • Demonstrated experience supporting corporate health and wellness benefits as well as leave of absence programs
  • Strong mindset for continuous improvement, process streamlining, increasing efficiency and meeting or exceeding client expectations
  • Proven project management and operations skills with demonstrated ability to manage global projects and initiatives
  • Strong analytical and problem-solving skills with proven ability to organize and analyze data, using HRIS systems for reporting
  • Ability to establish strong relationships and credibility at all levels and geographies throughout the organization and cross-functionally
  • Comfort with ambiguity; ability to thrive in a fast-paced environment
  • Broad knowledge of HR functional disciplines (e.g., organizational development, talent management, employee relations, staffing, and compensation/benefits)
  • In-depth understanding of federal, state and local laws relating to HR
  • A Bachelor's degree with 3-5 years of directly relevant experience in HR/Benefits Operations


Benefits of Working at Rover.com

  • Competitive compensation
  • 401k match
  • Long-term incentive plan with a company performance-based cash payout
  • Flexible PTO
  • Competitive benefits package, including medical, dental, and vision insurance
  • Commuter benefits
  • Bring your dog to work (and unlimited puppy time)
  • Pet benefits, including $1000 toward adopting your first dog or cat
  • Stocked fridges, coffee, soda, and lots of treats (for humans and dogs) and free catered lunches monthly
  • Regular team activities performed in-person and virtually


Compensation:

  • In the greater Seattle area the first-year salary range is $91,485-$117,902. In Washington State outside of the Seattle area the first- year salary range is $83,168-$107,183. Additionally, Rover offers a long-term incentive plan with a company performance-based cash payout and benefits to full-time employees.
  • The cash compensation offered for this role will be dependent on the candidate's experience, qualifications, skills, and abilities as demonstrated in the interview and hiring process.


At Rover, we're driven by seeing our people succeed and grow, while doing our jobs better than ever before. We believe the best business outcomes come from a diverse set of perspectives and we're committed to promoting an inclusive, inventive, and fun environment with amazing employees. We welcome and encourage applicants from all backgrounds to apply.

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