NeuraFlash

Sr. AWS Developer

NeuraFlash$120K — $145K *
US-AnywhereRemote in United States
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of hands-on programming experience in Python or JavaScript
  • Proficiency in building integrations across multiple systems, including REST APIs
  • Strong knowledge of JSON format and related services
  • Excellent troubleshooting and debugging skills
  • Experience with AWS CloudFormation and Lambda integrations
  • Familiarity with CI/CD practices and Infrastructure as Code

Responsibilities

  • Collaborate with Solution Architect to implement contact center solutions
  • Provide technical advisory support during process reviews to identify customer needs
  • Develop technical details and solutions for functional user stories
  • Configure Salesforce Service Cloud Voice and Amazon Connect solutions
  • Lead development efforts, including task distribution and code reviews
  • Deliver technical training and create documentation for end users
  • Exercise independent judgment in leading enterprise-level projects

Benefits

  • Remote and in-person work flexibility
  • Travel opportunities with up to 25% commitment
  • Flexible work hours to accommodate personal commitments
  • Inclusive culture promoting collaboration and feedback
  • Regular celebrations and team-building activities
Full Job Description
The Sr. AWS Developer executes and implements complex solution designs by leveraging AWS-optimized architectures at enterprise scale. The Sr. AWS Developer should have a strong development background and be proficient in either Python or Javascript. This individual is expected to understand the core AWS services and apply best practices regarding security and scalability. This position is focused on delivering solutions for contact centers, specifically leveraging Amazon Connect. If you love implementing new technology and have a passion to write code, we'd love to talk to you!
Responsibilities:
  • Work closely with a Solution Architect to deliver successful contact center solutions
  • Provide technical advisory support during business process reviews, helping to identify customer requirements and processes
  • Provide technical details and solutions for functional User Stories
  • Configure Salesforce Service Cloud Voice and Amazon Connect solutions
  • Hands-on development of a Solution Design, leveraging best practices and programming principles
  • Lead a development team in distributing tasks and performing code reviews
  • Deliver technical end user training and documentation
  • Exercise independent judgment, and take the lead technical role on enterprise level projects with minimal direction
Required Skills:
  • Experience with hands-on programming (e.g., python, java, c#, .NET, Node.js)
  • Experience building integrations across multiple systems, REST APIs
  • Knowledge of JSON format and related services
  • Strong troubleshooting and debugging skills
  • Experience with Cloudformation, and Lambda Integrations
  • Experience implementing CI/CD or Infrastructure as Code
Nice to haves:
  • Experience with WFM, CRM, and contact center solutions
  • Experience with communications protocols and APIs such as WebRTC and SIP
  • Experience with Contact Flow implementation, Lex integration, and contact center routing
  • Advanced knowledge of AWS services and cloud architecture
  • Familiarity with Salesforce Service Cloud
  • Contact center product knowledge of other platforms (Genesys, Cisco, Avaya, Twilio, etc.)
  • AWS Cloud Practitioner Certification
  • AWS Developer Associate Certification or Professional
  • AWS Solution Architect Certification or Professional
  • Salesforce Certified Administrator
  • Salesforce Certified Platform Developer I

What's it like to be a part of NeuraFlash, Part of Accenture?
  • Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash, Part of Accenture Family who work remotely, we're focused on keeping everyone connected and unified as one team.
  • Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients.
  • Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn't possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done
  • Collaboration: You have a voice here! If you work with a team of smart people like we do, it's a no-brainer to take suggestions and feedback on how to keep NeuraFlash, Part of Accenture thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small.
  • Celebrate Often: We take our work seriously, but we don't take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don't forget to slow down and celebrate the big things and the small things together.

About NeuraFlash

NeuraFlash is focused on the development of Salesforce platforms with the use of artificial intelligence solutions. Its services includes consulting, user experience design and implementation, and other product development services. NeuraFlash offers implementation and integration services for Sales Cloud, Service Cloud, Field Service Lightning, Community Cloud, Intelligent Web Chat with Live Agent, 2-way SMS with LiveMessage, and Salesforce Einstein. NeuraFlash was founded by Brett Chisholm and is based in Boston, Massachusetts.

NeuraFlash Careers

Joining NeuraFlash offers a unique opportunity to be part of a dynamic team of professionals dedicated to innovation and excellence in the tech industry. NeuraFlash stands as a beacon of growth and leadership, providing unparalleled job opportunities in a company that values diversity and fosters a culture of professional development.

Explore Career Opportunities

NeuraFlash is actively hiring and offers a variety of positions that cater to different skills and career aspirations. From technical roles to marketing and sales, NeuraFlash is looking for passionate, curious, and innovative individuals ready to drive change and lead in the digital era.

Internship Programs

NeuraFlash's internship programs offer a robust platform for students and recent graduates to gain hands-on experience, enhance their skills, and understand the nuances of the tech industry. Interns at NeuraFlash are integral to the team, working on real projects that impact the company and its clients.

Professional Growth and Development

NeuraFlash is committed to the professional growth of its employees. The company offers comprehensive benefits and resources for career advancement, including professional development courses, leadership training, and certification programs. Employees at NeuraFlash enjoy the support and tools they need to advance their careers and expand their expertise.

Diversity and Inclusion

At NeuraFlash, diversity is more than just a policy; it's an integral part of the company's identity. Through diversity training and inclusive hiring practices, NeuraFlash ensures a workplace where everyone’s voice is heard and valued. This commitment to diversity fuels innovation and creativity within the team.

Networking and Community

NeuraFlash encourages its team members to engage in networking opportunities that enhance their professional relationships and career trajectories. The company hosts regular events and workshops that allow employees to connect with industry leaders and peers.

Benefits and Culture

NeuraFlash is known for its vibrant culture and comprehensive benefits package designed to support the well-being and satisfaction of its team members. Benefits at NeuraFlash include health, dental, and vision insurance, as well as flexible working conditions that help maintain a healthy work-life balance.

Applying for a Position

To apply for a position at NeuraFlash, candidates should prepare their resume to highlight relevant experience and skills. The interview process at NeuraFlash is designed to assess not only technical abilities but also cultural fit and alignment with the company’s values. Interested candidates can explore open positions and submit their applications through the NeuraFlash Jobs portal.

Stay Connected with NeuraFlash Careers

Keep up to date with the latest from NeuraFlash by following the Careers Blog. Gain insights from insiders, stay informed about new job opportunities, and get tips for your next interview or networking event.

Join NeuraFlash

Discover the exciting and rewarding career opportunities at NeuraFlash. Search for open positions that match your skills and interests, and join a team that is shaping the future of technology.

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Size
251 employees
Industry

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