Sr. AV Programmer

Matrix Video Communications

$75K — $95K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years of audiovisual programming experience
  • Certifications in Crestron, QSC, Extron or AMX programming required
  • Preferred post-secondary education in Electronics, Computer Science, Networking or related fields
  • AVIXA CTS or CTS-I Certification
  • Other industry recognized training in relevant technologies such as Dante or Biamp.

Responsibilities

  • Assist sales team with pre-sales control system selections
  • Provide programming time estimates for the sales team
  • Build base programs based on project specifications
  • Support technicians with remote programming and troubleshooting
  • Configure systems and network equipment for integration
  • Assist field technicians during service calls for programming issues
  • Conduct on-site programming, testing, and commissioning

Benefits

  • Work for a well-established family-owned business
  • Comprehensive 100% employer-paid health benefits including paramedical services
  • Paid holidays and flex days, plus additional time off during Christmas
  • Team-building fun days to foster workplace connections
  • Company-provided laptop and cellphone for work support
  • Employee Assistance Program (EAP) for personal health and well-being
  • Opportunities for training and professional development
  • Employee discounts with major partners
Full Job Description
The Senior Audiovisual Programmer role will require the candidate to provide programs and configurations for new and existing AV systems.

Essential Duties and Responsibilities:

  • Pre-sales support - Assist with the selection of control systems for designers and sales team.
  • Provide programming time estimates for sales team.
  • Pre-programming - Build a base program based on bill of materials, drawings and scope of work. Work with Sales Account Managers to establish customer needs and expectations for system function and GUI design.
  • Remote programming - Assist Installers/Technicians in loading, testing the program and performing modifications.
  • Configuration of supporting equipment and system configuration tasks which may include network switch configuration, building IP tables, working with client IT individuals to establish network requirements.
  • Service call support - Support our team of field Technicians with service calls related to program or control issues.
  • On-site programming or troubleshooting when remote programming is not possible, or when a site visit would be more efficient to solve issues.
  • On-site final testing and commissioning of system
  • Provide documentation for operating the system
  • Maintain communications with Scheduler, Installation Managers and Account Managers on status of project and task lists.
  • Willing to work overtime as needed to meet promises to clients.
  • Willing to work out of town, as overnight travel will be required from time to time.


Skills and Abilities:

  • Ability to work and think independently and work under tight deadlines.
  • Read and interpret electronic schematics and architectural blueprints.
  • Troubleshooting, quality checks, servicing abilities, problem solving abilities.
  • Must be organized and detail oriented.


Education and/or Experience:

  • Minimum of 4 years of audiovisual programming experience.
  • Certifications in Crestron/QSC/Extron/AMX programming required.
  • Post-secondary education in Electronics, Computer Science, Networking or a relevant field is preferred.
  • AVIXA CTS or CTS-I Certification.
  • Other Industry recognized training: Crestron, Biamp, Extron, QSC, Dante, CompTIA.

Company Benefits:
  • Join our team and work for a well established family-owned business!
  • We offer a competitive compensation package.
  • Comprehensive 100% employer-paid benefits, including coverage for Dental, Vision, Health (including paramedical services such as massages, chiropractic, acupuncture, etc.), Critical Illness Insurance, Long-Term Disability, Life Insurance, and Accidental Death and Dismemberment.
  • Paid holidays, flex days, with additional paid time off during Christmas.
  • Fun days to keep all our employees connected whether they are in office or onsite.
  • Company-provided work laptop and cellphone to support your work activities.
  • Employee Assistance Program (EAP) dedicated to supporting personal health and well-being.
  • Lots of training and development opportunities.
  • Great employee discount programs with our leading partners (Telus, Perkopolis, Co-Operators, etc.).
  • And much more!


Apply now to join our amazing team!

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