Job Description

As a Application Engineer General, you will support the North America Land Drill Bits organization by delivering technical insights, applications analysis, and product recommendations that drive performance and revenue. You will collaborate closely with Sales, Operations, and Technology teams to optimize bit selection, support field execution, and contribute to new product development. You will also provide repair approvals and technical support to ensure service quality and customer satisfaction.

As a Application Engineer General, you will be responsible for:

Partnering with field operations and sales to deliver technical value and performance insights to customers

Providing post-sales technical support, including performance reviews, run analysis, and customer troubleshooting

Conducting detailed applications analysis to optimize bit selection and drilling performance

Approving drill bit repairs and ensuring compliance with technical standards

Collaborating with Technology teams to support new product development, testing, and launch activities

Documenting and communicating technical findings to internal stakeholders and customers

Supporting field operations with technical recommendations and best practices

Promoting strong customer relationships through professional communication and service quality

Fuel your passion

To be successful in this role you will:

Have a bachelor's degree in engineering from an accredited university or college

Bring 10+ years experience in oil and gas industry

Have 5+ years of experience in drill bits

Demonstrate strong communication, interpersonal, and leadership skills

Be able to show the ability to analyze and resolve technical problems in fast-paced environments

Have experience leading programs or projects with cross-functional teams

Be able to document, plan, and execute technical programs effectively

Bring strong customer focus and the ability to influence stakeholders

Work in a way that works for you

We recognize that everyone is different and that the way people want to work varies. In this role, we can offer the following working pattern:
• Monday - Friday, 8 AM to 5 PM (with field or customer visits as required)

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Additional elected or voluntary benefits

You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.

This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.

You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.

This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.

The Baker Hughes internal title for this role is: Services Advisor - Applications Engineering