Reports to: Director Sales & Applications, NCC Automated Solutions
Location: Remote
Are you an engineer who enjoys solving complex customer challenges, developing automation solutions, and seeing your ideas become real-world systems?
NCC Automated Solutions, an ATS company, is seeking a
Senior Applications Engineer to help customers design and implement innovative conveying, material handling, and automation solutions. In this highly visible role, you'll partner with customers, sales, and engineering teams to develop technical solutions, create proposals, and support projects from concept through successful project handoff.
This is your opportunity to combine engineering expertise, customer engagement, and business impact while working remotely for a growing industry leader. Join NCC and help some of the world's leading manufacturers improve productivity, increase efficiency, and bring innovative automation solutions to life.
MAJOR DUTIES: The Senior Application Engineer is responsible for assisting customers and representatives in applying and selling product lines.
- Filters and/or responds to all Customer and Sales Representatives' inquiries.
- Determines the making /process feasibility of all modified or new systems and products.
- Meets with customers to discuss, refine and offer other product and enhancements / alternatives.
- Formulates and creates descriptive line-item quotations based on standard unit costs.
- Creates timeline schedule and final revised detailed quotation.
- Defines all of the product detailed specifications once an order is imminent.
- Meets with the engineering project group to transfer the project once a sale is complete.
- Creates quotes, manages and coordinates customer's quotes and orders.
- Facilitates, manages or drives to completion with the appropriate internal departments special product orders.
- Train and assist other Application Engineers.
Typical Duties Include:- Bid preparation
- Customer interface regarding technical issues, quality and scheduling
- Liaison between customer and internal resources
- Perform technical reviews of request for proposals
- Obtain cost estimates
- Generate commercial and technical proposals
- Work directly with management from manufacturing, purchasing, quality, and engineering to determine timelines.
- Create project reports for management review.
- Provide training and technical presentations for internal and external salespeople.
- Assist in preparation of marketing and technical documents.
- Develop strong internal relationships with Product Managers, Application Engineers and outside sales force.
What will help you thrive in this role?- Requires education of Bachelor's Degree in an engineering discipline.
- Requires 5-8 years of relevant application and technical sales experience.
- Requires mathematical skills that require the ability to add, subtract, multiply and divide, and to make metric system conversions.
- Must have the ability to read and understand blueprints, electrical schematics, installation manuals, routings and other manufacturing instructions.
- Requires a working knowledge of ERP systems.
Some travel maybe required (20%) as technical support for the field sales engineers and/or support other locations. #LI-Remote
