Lowe’s

Sr Analyst-Workers Compensation

Lowe’s$75K — $95K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Accounting, Finance, Risk Management or related field, or equivalent experience
  • 5-7 years of multi-state Workers' Compensation experience
  • Strong analytical, problem-solving, and decision-making skills
  • In-depth knowledge of Workers' Compensation laws and claims processes
  • Proficiency in data analytics, including Excel pivot tables and PowerPoint

Responsibilities

  • Conduct quarterly quality reviews on complex and litigated claims
  • Identify and escalate claim handling gaps and stalled activity
  • Analyze and report on key program metrics, identifying trends and risks
  • Translate data insights for leadership decision-making
  • Support litigation strategy through performance analysis
  • Participate in claim roundtables to strategize resolutions
  • Collaborate with cross-functional teams for complex claim issues

Benefits

  • Access to innovative analytic tools and technology
  • Strong cross-functional partnerships within the organization
  • Opportunities for process improvement initiatives
  • Engagement in strategic business case development
  • Diverse work environment with collaboration opportunities
Full Job Description
Your Impact

The WC Senior Claims Analyst supports the Workers' Compensation program by providing technical claim oversight, litigation coordination, claim quality review, and performance insight across a complex, multi-state claims environment. This role partners closely with the Sr. Manager - Workers' Compensation Program Operations, Sedgwick, Legal, defense counsel, HR, Safety, Operations, Managed Care, and other internal stakeholders to ensure complex, high-exposure, litigated, and escalated claims are actively monitored and progressing toward timely resolution.

The role is responsible for maintaining visibility into claim and litigation activity, tracking action plans, identifying claim handling gaps, supporting claim reviews and roundtables, and providing practical insights that improve outcomes, reduce exposure, and strengthen vendor accountability.

What You Will Do

Claim Oversight & Quality Review
  • Conducts focused quarterly quality (QA) reviews on complex, high-exposure, aged, litigated or escalated claims to evaluate claim strategy, action plans, documentation, reserving and timely progression
  • Identify claim handling gaps, stalled activity, opportunities and escalate findings to Sr Manager - Workers Compensation.


Program Analytics & Performance
  • Analyze and report on key program metrics (KPIs/OKRs), identifying trends, risks, and opportunities
  • Translate data into actionable insights to inform leadership decisions
  • Evaluate vendor and TPA performance through cost, quality, and outcome analysis
  • Leverage dashboards and reporting tools to enhance visibility into claims performance

Litigation & Resolution Strategy
  • Support and influence litigation strategy through analysis of outcomes, costs, and key performance indicators
  • Participate in claim roundtables and recommend strategies for early and optimal resolution
  • Maintain visibility into the litigated claim inventory, including claim status, legal strategy, exposure, key dates, settlement posture, mediation activity, and next steps.
  • Evaluate defense counsel performance and support RFP, benchmarking, and panel optimization efforts
  • Support evaluation of defense counsel performance by tracking Defense counsel responsiveness, cost trends, and adherence to litigation management guidelines
  • Provide consultation on complex claims, including settlements, reserves, and risk mitigation strategies

Claims Operations & Cross Functional Partnerships
  • Partner with HR, Safety, Legal, and TPAs to resolve complex claim issues
  • Provide guidance to TPA on subrogation, surveillance, and claims best practices
  • Partner with Legal, Risk to manage subcontractor and 3PL matters
  • Serve as a technical claims resource for escalated workers' compensation matters requiring additional review, coordination, or follow-up.
  • Support regulatory compliance and monitor developments impacting workers' compensation

Return-to-Work & Program Effectiveness
  • Analyze Return-to-Work (RTW) outcomes and identify opportunities to improve transitional duty utilization
  • Collaborate cross-functionally to address gaps and enhance program performance
  • Support process improvement initiatives aligned to best practices and business needs

Communication & Governance
  • Support communication strategies including leadership updates, program insights, and key initiatives
  • Assist in planning and execution of forums (e.g., summits, committees) to drive alignment and engagement
  • Present findings, trends, and recommendations to leadership
  • Support business case development and strategic initiatives, including vendor sourcing


Minimum Qualifications
  • Bachelor's degree Business, Accounting, Finance, Risk Management or related field or equivalent years of experience in lieu of education requirement, if applicable
  • 5-7 Years of Multi State Experience in Workers Compensation
  • Excellent analytical, problem-solving, and decision-making skills
  • Strong knowledge of workers compensation laws, claims processes and best practices
  • Proficiency in Data Analytics, Excel pivot tables and PowerPoint


Preferred Skills/Education
  • 2+ years' experience working in corporate risk management or with brokerage firm


About Lowe’s

Lowe's Careers

Joining Lowe's means becoming part of a team that is committed to fostering an environment of growth, innovation, and leadership. As one of the leading home improvement companies, Lowe's offers unparalleled job opportunities and a culture that values diversity and professional development. Work You'll Do At Lowe's, your work will directly impact our mission to help people love where they live. Whether you're involved in the direct sales process, product development, or customer service, your role will contribute to our industry-leading standards. Transform Your Career Leverage your skills and drive in a position that empowers you to lead projects and initiatives that redefine the retail experience. Lowe's is at the forefront of the industry, combining retail, technology, and customer service to create unique experiences for consumers. Join a team of dedicated professionals who are there to support your career aspirations and help you grow both personally and professionally. With over 300,000 team members, Lowe's is a place where you can cultivate a career filled with innovation and opportunities. Lowe's Professional Growth and Opportunities We are committed to the professional growth of every team member. Lowe's offers a variety of career paths and opportunities for advancement, including leadership roles in numerous departments. Whether you're seeking a part-time position or a full-time career, Lowe's provides the training and resources needed to advance and excel. Internship Programs Start your career with Lowe's through our dynamic internship programs. These opportunities provide hands-on experience and a chance to engage in meaningful work that impacts our business. Interns at Lowe's gain invaluable skills, work alongside experienced professionals, and are considered for full-time positions upon successful completion of the program. Benefits and Culture Lowe's is dedicated to maintaining a culture that promotes diversity and inclusion. We offer a comprehensive benefits package that supports the health, well-being, and financial security of our employees and their families. Benefits include health insurance, retirement plans, and employee discounts, among others. Networking and Innovation Stay connected and ahead in your career through Lowe's commitment to innovation and networking. Our team members have access to cutting-edge technology and are encouraged to think outside the box to solve challenges. Networking within the company is supported through various groups and initiatives, fostering connections that can lead to career advancement. Join Our Team Explore the job opportunities at Lowe's that match your skills and interests. We are always looking for passionate, curious, and solution-driven team players. Start your journey with Lowe's today and be part of a company that values hard work and dedication. Stay Up to Date Keep informed with the latest in career tips, company news, and industry insights—all from the people who work at Lowe's. Our careers blog provides valuable content that can help you navigate your professional journey. Job Alert Emails Customize your subscription to receive job alerts and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Lowe's. SEARCH LOWE'S JOBS At Lowe's, your career is in your hands. Build it with us and be part of a team that is changing the future of retail.
Learn more about Lowe’s
Size
200,000 employees
Market Cap
$120.3 billion
Industry
Net Income
$5.8 billion
Founded
1946
5 Year Trend
+8.2%
Revenue
$89.5 billion
NASDAQ

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