Lowe’s

Sr Analyst-Global Navigation

Lowe’s$75K — $95K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business, marketing, finance, or equivalent experience
  • 4-5 years of relevant retail experience
  • 3 years of online or omnichannel merchandising/marketing preferred
  • 2 years in a high SKU count retail environment
  • 1 year in analytics, statistics, business planning or finance preferred

Responsibilities

  • Evaluate the relevancy and effectiveness of site search results and product findability
  • Develop expertise in customer-focused search and navigation best practices
  • Identify trends in search data to enhance category navigation
  • Maintain and develop customer-facing hierarchy and attribute models
  • Provide data-driven insights for strategy and performance improvements
  • Collaborate with IT and data science on navigation efforts and A/B tests
  • Support governance committees on navigation and taxonomy alignment
  • Disseminate best practices within the organization and retail industry.

Benefits

  • 401k with up to 4.25% match
  • Discounted Employee Stock Purchase Plan with 15% discount
  • Tuition-Free Education
  • 10-week Maternity/Parental Leave
  • 10% Associate Discount
Full Job Description
Your Impact

The Sr Analyst, Global Navigation will conduct internal and external research, benchmarking and analysis of customer behavior and other relevant data. This role will generate insights and actionable recommendations within assigned area to optimize customer engagement and ensure performance aligns with financial and operational objectives. The Sr Analyst will be responsible for tracking, analyzing and reporting key metrics, creating action plans, and delegating tasks to address areas of opportunity. This role will contribute to the development of best practices and coach and mentor less experienced analysts, fostering growth and knowledge-sharing across the organization.

What You Will Do
  • Apply proven analytical and problem-solving techniques to evaluate the relevancy and effectiveness of site search results, browse paths and overall product findability.
  • Build expertise in search and navigation focused on customer experience, staying up to date with evolving query optimization, taxonomy, and product attribute best practices.
  • Mine search and browse data to identify trends, address null searches, low engagement queries, and improve category navigation performance.
  • Assist in developing and maintaining the customer-facing hierarchy structure and category-specific attribute model to power faceted navigation and onsite search.
  • Provide insights, competitive intelligence and data-driven recommendations to inform strategy, performance improvements and financial objectives.
  • Collaborate with IT, technical product management and data science teams on intent-based, personalized navigation efforts by delivering business requirements, defining UAT/QC plans for A/B tests and new feature/product launches, and presenting recommendations based on competitive and industry best practices.
  • Provide data-driven insights to support governance committees in defining and maintaining cross-enterprise alignment of customer-facing navigation and taxonomy.
  • Maintain awareness of best practices within the company, competitors and the retail industry, and work with leadership to disseminate these practices across the organization.


Minimum Qualifications
  • Bachelor's degree in business administration, marketing, finance or related field or equivalent years of experience in lieu of education requirement, if applicable
  • 4-5 years of relevant retail experience


Preferred Skills/Education
  • 3 years of online experience or omnichannel merchandising/marketing
  • 2 years of experience in a high SKU count retail environment
  • 1 year of experience with background in analytics, statistics, business planning and/or finance


Benefits
• 401k with up to 4.25% match
• Discounted Employee Stock Purchase Plan (15% discount of strike price)
• Tuition-Free Education
• 10-week Maternity/Parental Leave
• 10% Associate Discount

For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

About Lowe’s

Lowe's Careers

Joining Lowe's means becoming part of a team that is committed to fostering an environment of growth, innovation, and leadership. As one of the leading home improvement companies, Lowe's offers unparalleled job opportunities and a culture that values diversity and professional development. Work You'll Do At Lowe's, your work will directly impact our mission to help people love where they live. Whether you're involved in the direct sales process, product development, or customer service, your role will contribute to our industry-leading standards. Transform Your Career Leverage your skills and drive in a position that empowers you to lead projects and initiatives that redefine the retail experience. Lowe's is at the forefront of the industry, combining retail, technology, and customer service to create unique experiences for consumers. Join a team of dedicated professionals who are there to support your career aspirations and help you grow both personally and professionally. With over 300,000 team members, Lowe's is a place where you can cultivate a career filled with innovation and opportunities. Lowe's Professional Growth and Opportunities We are committed to the professional growth of every team member. Lowe's offers a variety of career paths and opportunities for advancement, including leadership roles in numerous departments. Whether you're seeking a part-time position or a full-time career, Lowe's provides the training and resources needed to advance and excel. Internship Programs Start your career with Lowe's through our dynamic internship programs. These opportunities provide hands-on experience and a chance to engage in meaningful work that impacts our business. Interns at Lowe's gain invaluable skills, work alongside experienced professionals, and are considered for full-time positions upon successful completion of the program. Benefits and Culture Lowe's is dedicated to maintaining a culture that promotes diversity and inclusion. We offer a comprehensive benefits package that supports the health, well-being, and financial security of our employees and their families. Benefits include health insurance, retirement plans, and employee discounts, among others. Networking and Innovation Stay connected and ahead in your career through Lowe's commitment to innovation and networking. Our team members have access to cutting-edge technology and are encouraged to think outside the box to solve challenges. Networking within the company is supported through various groups and initiatives, fostering connections that can lead to career advancement. Join Our Team Explore the job opportunities at Lowe's that match your skills and interests. We are always looking for passionate, curious, and solution-driven team players. Start your journey with Lowe's today and be part of a company that values hard work and dedication. Stay Up to Date Keep informed with the latest in career tips, company news, and industry insights—all from the people who work at Lowe's. Our careers blog provides valuable content that can help you navigate your professional journey. Job Alert Emails Customize your subscription to receive job alerts and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Lowe's. SEARCH LOWE'S JOBS At Lowe's, your career is in your hands. Build it with us and be part of a team that is changing the future of retail.
Learn more about Lowe’s
Size
200,000 employees
Market Cap
$120.3 billion
Industry
Net Income
$5.8 billion
Founded
1946
5 Year Trend
+8.2%
Revenue
$89.5 billion
NASDAQ

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