Toyota

Sr. Analyst - Toyota Guest Experience

Toyota$80K — $110K *
Plano, TX 75025In-Person
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • BS/BA in Business, Marketing, eCommerce or related field or equivalent work experience
  • 2+ years of eCommerce or Digital Retailing experience
  • Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook)
  • Strong written and verbal communication skills
  • Experience managing multiple projects simultaneously
  • Understanding of business drivers and strategy development
  • Familiarity with agile work frameworks

Responsibilities

  • Increase dealer participation in the eCommerce program
  • Manage relationships with Regional, PD, and Dealer stakeholders
  • Create and deliver training and communication for dealers
  • Collaborate with Digital Innovation teams for enhancements
  • Maintain relationships with partners and vendors
  • Develop national and regional online promotions
  • Co-manage Tier 3 SEM program

Benefits

  • Teamwork-oriented and flexible work environment
  • Professional development programs and tuition reimbursement
  • Employee vehicle purchase and leasing discounts
  • Comprehensive health care plans
  • 401(k) savings plan with company match
  • Paid holidays and time off
  • Referral services for prenatal, childcare, and education
  • Tax-advantaged health accounts
Full Job Description
Overview

Who we're looking for

Toyota's eCommerce Sales Department is looking for a self-starting and highly-
motivated eCommerce Program Senior Analyst.
The primary responsibility of this role is to increase Toyota dealer participation in our ecommerce program and assist program enrolled dealers with growing their ecommerce sales of Toyota OE parts and accessories.

This individual will work closely with our Toyota Sales Regions, Private Distributors, OneTech, Digital Innovations, Marketing Analytics and both internal and external marketing teams and agencies.

What you'll be doing
• This role is a guiding force in growing Toyota parts and accessory e-commerce
sales for the appropriate Toyota share of the billion-dollar parts and accessory
online market
• Responsible for the management of Regional, PD and Dealer relationships, as it
pertains to new dealer onboarding and overall growth of Toyota Parts Center
Online (TPCO) e-commerce program
• Serve as lead for creating and delivering all necessary Regional/Dealer training
and communications to support field awareness and sales growth
• Collaborating with Digital Innovation Product Owners to develop and rollout
strategies for program and site enhancements, along with A/B testing
• Own business relationships with applicable business partners and vendors to
maintain desired support levels
• Develop and execute online promotions at the national, regional, and dealer
levels
• Co-manage Tier 3 SEM program

What you bring
• BS/BA in Business, Marketing, eCommerce or related field or equivalent work-related experience
• Experience in and knowledge of agile work framework
• 2+ years of eCommerce or Digital Retailing experience
• Proficient in MS Office Suite Programs (Word, Excel, PowerPoint, Outlook)
• Prior experience showing strong written and verbal communication skills, with the ability to build relationships and negotiate effectively
• Prior experience understanding business drivers and developing goals and strategies accordingly
• Prior experience managing multiple projects simultaneously
• Ability to clearly communicate and present strategy and operations to all levels of the organization and external stakeholders
• Availability to travel up to 20% of the time (including overnight travel)

Added bonus if you have
• Experience in Fixed Operations, specifically in parts and accessories sales
• Toyota regional field experience

What we'll bring

During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:
  • A work environment built on teamwork, flexibility, and respect
  • Professional growth and development programs to help advance your career, as well as tuition reimbursement
  • Team Member Vehicle Purchase Discount
  • Toyota Team Member Lease Vehicle Program (if applicable)
  • Comprehensive health care and wellness plans for your entire family
  • Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute
  • Paid holidays and paid time off
  • Referral services related to prenatal services, adoption, childcare, schools, and more
  • Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)


About Toyota

Toyota Motor Corporation is a Japanese multinational automotive manufacturer headquartered in Toyota City, Aichi, Japan. The company was founded in 1937 by Kiichiro Toyoda and has since grown to become the world's largest automotive manufacturer. Toyota Motor Corporation produces a wide range of vehicles including cars, trucks, and buses. The company is committed to sustainability and has set a goal of achieving zero carbon emissions by 2050. Toyota Motor Corporation has operations in over 170 countries and regions around the world.
Learn more about Toyota
Size
372,817 employees
Market Cap
$225.1 billion
Industry
Net Income
$1,531.2 billion
Founded
1937
5 Year Trend
+2.6%
Revenue
$26,625.1 billion
NASDAQ

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