Vertiv Holdings Co.

Sr. Analyst, Process Enablement - Finance

Vertiv Holdings Co. • $75K — $95K *
Westerville, OH 43081In-Person
Finance & Insurance
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business Administration, Accounting, Finance, Economics, Engineering, Marketing, IT, Computer Science, or related discipline.
  • 2-4 years in Oracle EBS functional support or business process enablement.
  • Experience in handling user queries and functional triage for specific modules.
  • Familiarity with Oracle EBS module workflows and operations in field services or aftermarket services.
  • Strong communication skills in English, with additional languages as a plus.
  • Capability to document business requirements and provide clear process guidance.
  • Analytical thinking and problem-solving abilities.

Responsibilities

  • Supports specific Oracle EBS modules including AP, AR, GL, FA, EBTAX/VERTEX, SLA, Localization, Cash Management, CST, Project Accounting, and RMCS.
  • Owns issue resolution from triage to escalation for service modules.
  • Documents business requirements and assesses process impacts for service processes.
  • Provides updates on solutions, implemented fixes, and resolved issues.
  • Collaborates with finance functions and leads for process enablement and training.
  • Escalates unresolved issues to ERP Second Level Support.
  • Performs structured functional triage including validation and root-cause categorization.

Benefits

  • 10% travel required.
  • No special physical requirements.
Full Job Description
Job Description

POSITION SUMMARY
  • The Sr. Analyst, Process Enablement - Finance provide expertise and structured support for finance business processes, ensuring accurate issue triage, process guidance, and effective adoption of global templates and procedures. Act as a dedicated super user for finance end-to-end processes, providing functional clarification, performing issue triage, and supporting user enablement activities. This position reports to Manager, Process Enablement.

RESPONSIBILITIES
  • Supports finance-specific Oracle EBS modules including Accounts Payable (AP), Accounts Receivable (AR), General Ledger (GL), Fixed Assets (FA), E-Business Tax (EBTAX/VERTEX), Subledger Accounting (SLA), Localization, Cash Management, Costing (CST), Project Accounting, and Revenue Management Cloud System (RMCS).
  • Owns resolution of service module-specific issues from initial triage through escalation.
  • Documents business requirements and assesses process impacts related to service processes.
  • Provides updates on solution design, implemented fixes, and functionally resolved tickets.
  • Interfaces with finance business functions, Business Process Enablement Lead, and Training & Knowledge Coordinator on the business side.
  • Escalates unresolved issues to ERP Second Level Support on the IT side.
  • Performs structured functional triage before ticket creation, including issue validation, scenario replication, and preliminary root-cause categorization for finance-specific processes.
  • Handles module-specific user queries and functional triage across AP, AR, GL, and related modules.
  • Advises Business Process Enablement Lead and Training & Knowledge Coordinator on recurring issues and knowledge gaps within service modules.
  • Reduces avoidable tickets by providing immediate clarification and hands-on guidance to users.
  • Oracle EBS (AP, AR, GL, FA, EBTAX/VERTEX, SLA, Localization, Cash Management, CST, Project Accounting, RMCS), ServiceNow, SharePoint, process mapping, transaction flow analysis, and exception handling methodologies.

QUALIFICATIONS
  • Bachelor's degree in Business Administration, Accounting, Finance, Economics, Engineering, Marketing, IT, Computer Science, or related discipline.
  • 2-4 years in Oracle EBS functional support or business process enablement.
  • Experience in handling module-specific user queries and functional triage.
  • Exposure to Oracle EBS module workflows and business process operations in a field services or aftermarket services environment.
  • Strong written and verbal communication skills in English; other languages are a plus.
  • Ability to provide clear process guidance to business users and document business requirements effectively for ERP delivery teams.
  • Analytical thinking and problem-solving skills.
  • Ability to perform root-cause categorization, identify recurring issue patterns, and assess process impacts.
  • Deep functional knowledge of Oracle EBS finance modules (AP, AR, GL, FA, EBTAX/VERTEX, SLA, Localization, Cash Management, CST, Project Accounting, RMCS).
  • Proficiency in process mapping, transaction flows, and exception handling.
  • Experience with formalization of module-specific business requirements.

PHYSICAL & ENVIRONMENTAL DEMANDS
  • No special physical requirements.

TRAVEL REQUIREMENTS
  • 10% travel required.


The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPLES: Safety. Integrity. Respect. Teamwork. Inclusion.

OUR STRATEGIC PRIORITIES
  • Customer Focus
  • Operational Excellence
  • High-Performance Culture
  • Innovation
  • Financial Strength

OUR BEHAVIORS
  • Own It
  • Act With Urgency
  • Foster a Customer-First Mindset
  • Think Big and Execute
  • Lead by Example
  • Drive Continuous Improvement
  • Learn and Seek Out Development


About the Team

About Vertiv Holdings Co.

Vertiv Holdings Co. is a global provider of critical digital infrastructure and continuity solutions. The company offers a broad range of products and services, including power management, thermal management, and IT infrastructure management. Vertiv serves customers in a variety of industries, including telecommunications, healthcare, and financial services. The company was founded in 2016 and is headquartered in Columbus, Ohio.
Learn more about Vertiv Holdings Co.
Size
20,000 employees
Market Cap
$7.4 billion
Industry
Manufacturing & Automotive
Net Income
-$183.6 million
Revenue
$4.3 billion
* Ladders Estimates

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