T-Mobile

Sr. Analyst, Business Analysis

T-Mobile • $66K — $131K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High School Diploma or GED required
  • Intermediate proficiency in MS Office Suite including Excel, Word, PowerPoint, Project, Outlook, Visio, MS Access, and SQL
  • Familiarity with Care business processes
  • Strong data analysis and reporting skills
  • Commitment to customer satisfaction
  • Ability to manage multiple tasks and priorities
  • Demonstrated teamwork and leadership skills
  • Excellent verbal and written communication abilities
  • Ability to work independently with minimal supervision

Responsibilities

  • Execute Business Care compensation processes to ensure accurate and timely payments
  • Lead investigations and resolve compensation inquiries from Business Care teams
  • Gather, validate, and analyze compensation performance data, translating findings into actionable insights
  • Measure and report on the success of the compensation plan, identifying trends and opportunities for improvement
  • Develop and deliver new reports and decision support tools to meet evolving compensation needs
  • Collaborate with senior management and cross-functional teams on compensation projects
  • Provide cross-training and backup support to team members to ensure operational continuity

Benefits

  • Comprehensive medical, dental, and vision insurance
  • 401(k) plan with company match
  • Employee stock grants and purchase plan
  • Paid time off and up to 12 paid holidays annually
  • Paid parental and family leave
  • Tuition assistance and college coaching
  • Short- and long-term disability coverage
  • Mobile service and home internet discounts
  • Access to commuter and transit programs
  • Pet insurance options
Full Job Description
The Sr. Analyst, Business Analysis role supports leadership and Business Care teams by delivering analytical decision support tools and insights for informed compensation review and decisions. It covers executing compensation, gathering, and validating performance data, and telling the story behind the data so stakeholders can act on it with confidence. The role ensures compensation is paid accurately and on time, the first time, and measures how well the compensation plan performs against business goals. It also includes investigating compensation inquiries and reported issues, performing ad-hoc analysis, developing new reporting and decision support tools, and collaborating on larger projects and initiatives. Success is measured by the accuracy, relevance, and timeliness of payments, findings, and recommendations that meet business needs. The work strengthens support teams' effectiveness by building confidence in compensation programs and commissionable activities, and it informs organizational strategy. Main Responsibilities: 37 Execute Business Care compensation processes, ensuring payments are accurate and delivered on time, the first time37 Lead the investigation, validation, and resolution of compensation inquiries and reported issues from TFB Business Care teams37 Gather, validate, and analyze compensation performance data, and translate findings into clear narratives that support leadership decision making37 Measure and report on the success of the compensation plan, identifying trends, risks, and opportunities for improvement37 Develop and deliver new reports, decision support tools, and ad-hoc analyses to address evolving compensation and performance needs37 Collaborate with senior management and cross-functional partners to define and prioritize compensation projects and initiatives37 Provide cross-training and serve as backup support to team members to ensure continuity of operations37 Perform other duties and projects as assigned by business management Required Qualifications: 37 High School Diploma or GED (Required)37 MS Office Suite: Intermediate digital literacy with the following programs: Excel, Word, PowerPoint, Project, Outlook, Visio, MS Access, and SQL37 Business Care: Familiar with Care business processes37 Data Analysis: Aggressive approach to data analysis, and reporting37 Customer Satisfaction: Committed to providing, world-class service to our partners and customers37 Task Management: Demonstrable ability to prioritize competing needs of multiple, constantly evolving initiatives37 Teamwork: Ability to work in a highly collaborative team environment37 Leadership: Demonstrated leadership ability37 Communication: Excellent verbal and written communication skills37 Agile: Able to work independently with limited supervision Preferred Qualifications: 37 Reporting Systems: Ability to craft new technical solutions to improve existing reports and tools37 Process Improvement: Ability to conclude, advance issues, and formulate recommendations37 Data Analysis: Ability to analyze data and communicate findings and recommendations to Senior Management37 Strategy Implementation: Ability to apply data analysis to real-world business situations37 Executive Support: Proven ability to work effectively with Senior and Executive level management37 Relational Databases: Knowledge of relational databases, data modeling, systems design, and integration37 Wireless: Wireless industry experience37 Financial Reporting: Financial reporting experience37 Project Management: Project Management experience37 Software Development: Software development experience37 Enterprise Software: Experience with enterprise software applications (POS, CRM, SAP, Content Management & Publishing, Billing Systems 3 At least 18 years of age 3 Legally authorized to work in the United States Travel: Travel Required (Yes/No):Yes DOT Regulated: DOT Regulated Position (Yes/No):No Safety Sensitive Position (Yes/No):No Total Target Cash Earnings Opportunity: $73,040 - $131,780 National Base Pay Range: $66,400 - $119,800 The Total Target Cash Earnings Opportunity represents the expected total cash compensation for this role at target performance, combining base salary and annual incentive opportunity. Actual earnings may be higher or lower depending on individual performance and overall company results. The base pay range reflects the compensation component of this opportunity. The candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ375737paradox=1 At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Corporate employees are eligible for a year-end bonus based on individual and/or company performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. The incentive component included in the Total Target Cash Earnings Opportunity reflects target performance. Actual earnings included in the Total Target Cash Earnings Opportunity reflect target performance; actual payouts may vary. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!

About T-Mobile

T-Mobile US, Inc. is a wireless company. As of December 31, 2016, the Company provided wireless communications services, including voice, messaging and data, to over 71 million customers in the postpaid, prepaid and wholesale markets. It provides services, devices and accessories across its brands, T-Mobile and MetroPCS. It provides wireless communication services through a range of service plan options. The Company offers a device trade-in program, Just Upgrade My Phone (JUMP!), which provides customers a specified-price trade-in credit and upgrade eligibility after approximately six months of service; Equipment Installment Plan (EIP), which is designed to provide financing to customers for the purchase of devices, and installment agreements for accessories; T-Mobile Tuesdays, which offers customers free stuff and access to various offers from brands; and T-Mobile ONE and Simple Choice plans.
Learn more about T-Mobile
Size
75,000 employees
Market Cap
$174.7 billion
Industry
Net Income
$3 billion
Founded
2002
5 Year Trend
+16.4%
Revenue
$68.3 billion
NASDAQ

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