Sr. AI Program Analyst

PenFed Credit Union

$90K — $120K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience in governance, risk management, public policy, information systems, data, or related fields.
  • Minimum 5 years of experience in AI, governance, risk, compliance, audit, or policy.
  • Proficiency in data analysis and statistical methods required.
  • Strong understanding of AI/ML principles, bias detection, model monitoring, and explainability.
  • Exceptional written and oral communication skills.

Responsibilities

  • Support analysis of AI outcomes by determining evaluation scope, datasets, and assessment approaches.
  • Prepare summaries and materials for executive briefings, audits, and risk reviews related to the Responsible AI program.
  • Review AI testing data for outcomes against Responsible AI policies and standards.
  • Analyze use cases to identify gaps, inconsistencies, and escalate findings to leadership.
  • Draft and maintain Responsible AI policies and procedures.
  • Coordinate reviews and feedback across various stakeholders.
  • Monitor AI governance standards and regulatory developments.

Benefits

  • Hybrid work environment with flexibility between office and remote work.
  • Collaborative culture with emphasis on leadership engagement.
  • Exposure to cutting-edge developments in Responsible AI and governance.
Full Job Description
Overview

PenFed is hiring a (Hybrid) Senior AI Program Analyst at our Tysons, Virginia or San Antonio, Texas location. The Senior AI Program Analyst supports the scaling of the enterprise Responsible AI program by reviewing governance frameworks, policies, procedures, and the AI portfolio and completing analysis to support repeatable, inspectable, and defensible operational execution.

This role focuses on policy support, testing and monitoring assurance, AI intake and inventory operations, and governance enablement. The Analyst does not design or build AI models, nor do they independently approve risk outcomes. Instead, they support analysis of the AI portfolio as it pertains to Responsible AI policies and standards.

Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned.
  • Responsible AI Analysis & Program Enablement
    • Support analysis of AI outcomes by helping determine evaluation scope, datasets, and assessment approaches based on a given AI use case.
    • Prepare summaries, data, and other materials related to the Responsible AI program for executive briefings, audits, and risk reviews.
    • Review AI testing and monitoring data for outcomes against established Responsible AI policies and standards.
    • Complete thorough analysis of use cases to identify gaps, inconsistencies, or missing evidence and escalate findings to Responsible AI leadership.
  • Policy & Procedure Support
    • Draft and maintain Responsible AI policies, procedures, and related documentation.
    • Coordinate reviews and feedback across Legal, Compliance, IT, Risk, and other stakeholders.
    • Prepare summaries of procedural changes and clarifications for stakeholder communication.
  • Regulatory & Standards Research
    • Monitor AI governance standards and regulatory developments as they relate to financial services and Responsible AI.
    • Provide targeted research to support policy updates and leadership briefings.

Qualifications

Equivalent combination of education and experience is considered.
  • Bachelor's degree or equivalent experience in governance, risk management, public policy, information systems, data, or related fields.
  • Minimum 5 years of experience in AI, governance, risk, compliance, audit, or policy.
  • Proficiency in data analysis and statistical methods required.
  • Strong understanding of AI/ML principles, bias detection, model monitoring, and explainability.
  • Familiarity with regulatory compliance and ethical AI best practices preferred.
  • Exceptional written communication skills and strong oral communication skills.
  • Strong leadership and stakeholder engagement skills.
  • Strong analytical, interpersonal, and decision-making skills.
  • Experience in financial services or other regulated industries preferred.
  • Experience with AI observability platforms and governance tools preferred.
  • Experience in using A.I. tools preferred.


Supervisory Responsibility

This position will not supervise employees.

Licenses and Certifications

There are no additional certifications required.

Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

*Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.*

Travel

No travel required.

#LI-Hybrid

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