Site: The General Hospital Corporation
Job Summary
Join the Mass General Brigham Cancer Institute (MGB CI) Surgical Services team as a Senior Administrative Manager
This impactful leadership role oversees the administrative and operational functions that support a high-performing surgical oncology program. Working closely with clinical and organizational leaders, the Senior Administrative Manager drives operational excellence, enhances patient access and experience, and leads strategic initiatives that support quality, growth, and innovation. This is an exciting opportunity to help shape the future of cancer care while contributing to the mission of one of the nation's leading healthcare organizations.
Essential Functions
-Develop and implement strategic administrative policies and procedures to improve efficiency and effectiveness.
-Oversee daily administrative operations, ensuring seamless coordination across departments.
-Manage the administrative support functions, including scheduling, correspondence, and record-keeping.
-Supervise, mentor, and support administrative staff, including hiring, training, and performance evaluations.
-Ensure compliance with healthcare regulations, hospital policies, and accreditation standards.
-Enhance patient and visitor experience by ensuring high standards of service in all administrative functions.
Qualifications
Education
Bachelor's Degree required
Master's Degree preferred
Can this role accept experience in lieu of a degree?
No
Experience
5-7 years administrative experience in a healthcare setting required
3-5 years experience in a management or leadership role required
Knowledge, Skills and Abilities
- Proven leadership and strategic management capabilities.
- Excellent organizational and problem-solving skills.
- Advanced proficiency in office software (e.g., Microsoft Office Suite) and electronic health records (EHR) systems.
- Exceptional communication, interpersonal, and negotiation skills.
- Ability to handle sensitive information with discretion and maintain confidentiality.
- Strong analytical skills and the ability to manage complex projects and initiatives.
Additional Job Details (if applicable)
Remote Type
Onsite
Work Location
75 Francis Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$86,611.20 - $126,027.20/Annual
Grade
8
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
