Crane Worldwide Logistics

Sr. Account Operations Manager

Crane Worldwide Logistics • $90K — $120K *
Houston, TX 77084In-Person
Business Services
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • High school diploma or GED required, Bachelor's degree preferred
  • At least seven years of related experience
  • Minimum six years of industry experience
  • Five years of supervisory experience
  • Professional certification may be required in some areas

Responsibilities

  • Lead and manage operations to meet or exceed client service standards
  • Maximize profitability through effective communication and follow-up
  • Plan and adjust daily staffing based on operational needs
  • Manage department finances including budgeting and expense monitoring
  • Train and motivate employees for peak performance
  • Perform additional duties as assigned

Benefits

  • Intermediate proficiency in Microsoft Office and relevant software required
  • Strong interpersonal skills for effective communication
  • Ability to thrive in a fast-paced environment
  • Maintain performance under pressure
  • Physical requirements include extended sitting, visual acuity for close tasks, and the ability to inspect freight
Full Job Description
Essential Job Functions

  • Leads, directs and manages operations for account to ensure that the operations staff executes service agreements at or above the client's standards.
  • Maximize profitability through superior service, effective and prompt communications and follow-up on all pending matters.
  • Plan and monitor daily staffing schedules and adjust accordingly to ensure adequate staffing levels that support operational demands and business objectives.
  • Manage revenue and expenses to budget constraints.
  • Trains, develops and motivates employees to peak performance and growth in their knowledge and responsibilities.
  • Manages the financial aspects of the department (purchasing, budget preparation and review, financial reporting and monitoring expenses).
  • Other duties as assigned.


Other Skills & Abilities

  • Intermediate proficiency in Microsoft Office, internet, web based and job specific software applications.
  • Interpersonal skills necessary to communicate (verbally and intuitively) effectively with both clients and internal personnel.
  • The ability to work in a fast-paced environment.
  • Maintain stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and the organization.


Physical Requirements

  • Talking, hearing and using hands to operate a computer keyboard, mouse and other computer components.
  • Sitting for extended periods of time
  • Vision abilities required by this job include close vision and the ability to adjust focus.
  • Walking within the warehouse and inspecting freight


Education & Experience

  • High school diploma or GED Required, Bachelor's degree preferred
  • Minimum seven years related experience required
  • Minimum six years industry experience required
  • Minimum five years supervisory experience required


Certifications & Licenses

  • Professional certification may be required in some areas.


Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

About Crane Worldwide Logistics

Crane Worldwide Logistics is a global logistics company that provides customized supply chain solutions to various industries. The company offers air freight, ocean freight, customs brokerage, warehousing and distribution, and other logistics services. Crane Worldwide Logistics operates in more than 120 locations across 30 countries. The company was founded in 2008 and is headquartered in Houston, Texas.
Learn more about Crane Worldwide Logistics
Size
2,500 employees
Industry
Transportation
Founded
2008
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at Crane Worldwide Logistics

More Business Services Jobs

Find similar Sr. Account Operations Manager jobs:

NationwideHouston, TX