Job DescriptionSr Account Manager job description
Notified is adding a
Sr. Account Manager to our Account Management team. The Sr. Account Manager will be responsible for establishing an excellent working relationship with assigned clients and serve as a client advocate to ensure quality delivery of services. The Sr. Account Manager will connect with clients regularly to deepen client relationships and find opportunities to solve client challenges and/or support their growth. Candidates who are organized, exceptional communicators, solution oriented, interested in a career path in sales and have a minimum of three years of account management or sales experience will be highly considered.
Essential Duties:- Manage the overall relationship with the assigned accounts
- Lead the sales process in renewals and upsell opportunities
- Identify opportunities to grow the Notified portfolio of products in assigned accounts by engaging a Notified Cross-Seller
- Locate the appropriate account buyer for renewal and upsell opportunities, and make introductions as necessary for Cross-Sellers
- Develop, manage, and nurture relationships with accounts, increasing their affinity for Notified products, adding new contracts, and likelihood of renewals
- Achieve assigned sales billing and bookings quotas
- Monitor account satisfaction and identify customer problems; coordinate with Notified Customer Engagement to remedy situations
- Develop and maintain up-to-date expert understanding of assigned account solutions and understanding of relevant competitor solutions
- Research and actively identify emerging trends that influence Notified's value proposition
- Communicate value proposition to existing accounts
- Identify and coordinate timely involvement of sales operations resources in the sales cycle to improve efficiencies
- Proactively manage pipeline; input, monitor, and update opportunities in a timely fashion
Minimum Qualifications:Education:Bachelor's degree from an accredited college or university with major coursework in business, information technology, or a related field
Experience:4 - 6 years of experience in a sales role or a relevant account management role
Knowledge, Skills, and Abilities:- Required experience in managing account relationships, identifying additional sales opportunities, and closing deals
- Prior professional experience working with minimal supervision
- Self-starter with excellent time-management skills
- Superior relationship management and interpersonal skills
- Excellent written and oral communication skills; experience delivering compelling presentations to large audiences
- Willingness to travel within assigned territory, on short notice, as needed
LI-Remote
LI-CQ1
