Dialpad

Sr. Account Executive, Enterprise

Dialpad$100K — $150K *
US-AnywhereRemote in United States
Telecommunications & Hardware
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of sales experience in dynamic environments
  • Background in telecommunications, contact center, or unified communications
  • Experience managing strategic deal cycles across multiple stakeholders
  • Preferred experience in SaaS sales, particularly UCaaS or CCaaS
  • Proven track record of meeting and exceeding sales quotas.

Responsibilities

  • Build strategic outbound campaigns to source new opportunities
  • Prospect target accounts to identify key stakeholders
  • Convert leads into opportunities, creating a robust sales pipeline
  • Lead the end-to-end sales process including discovery sessions
  • Collaborate with Sales Engineering for product demonstrations
  • Manage the contracting process with finance and legal teams
  • Conduct weekly coaching sessions with sales manager

Benefits

  • Work at the forefront of AI in business communications
  • Opportunity to contribute to innovative AI products
  • Engaging workplace fostering collaboration
  • Competitive salary and comprehensive benefits
  • Robust training programs for personal development
  • Recognized culture as a Great Place to Work
Full Job Description
Your roleAs an Account Executive, Enterprise, you will own the complete sales process from start to finish. You'll work closely with Marketing, Partner Managers, Sales Leadership, Sales Engineers, Account Management, Legal, and Finance to take a large-sized business prospect to an active Dialpad client. In addition, you'll help businesses solve complex communications problems felt by everyone around the world.

Dialpad's Account Executive, Enterprise will solve tangible client challenges by redefining their definition of what's possible through the implementation of Dialpad Talk, Contact Center, and/or Sell. In this role, you'll combine acquiring new customers and uncovering market opportunities to get the market talking about Dialpad!

Dialpad's Enterprise sales team plays an essential role in achieving corporate business objectives. This team collaborates closely with SDRs, Channel Partners, Sales Engineers, Sales Leadership, and their peers to constantly improve the efficiency and effectiveness of the full sales process.

This position reports to a Regional Vice President and is supporting a MOLA territory (MO, OK, LA, AR). Candidates must be located in territory.

What You'll Do
  • Build strategic outbound campaigns and sequencing to source your own opportunities, including calling, emailing, and texting leads to set up introductory meetings.
  • Prospect into target accounts and identify stakeholders and champions.
  • Convert leads to opportunities and create the necessary pipeline required to achieve your quarterly/annual sales quota.
  • Own the end-to-end sales process, including:
    • Leading discovery sessions with leads and prospects.
    • Working with Sales Engineering to prepare for and deliver product demonstrations.
    • Leading technical sessions to validate product viability, adherence to customer InfoSec requirements, and overall product fit for the prospective customer.
    • Creating and maintaining account plans required to identify areas for opportunity across strategic global customers.
    • Managing the contracting process from beginning through full contract execution and interfacing with Dialpad and customer finance, legal, and procurement personnel.
  • Have weekly 1:1s with your Manager comprised of coaching, key deal reviews, forecasts, and career roadmap.
  • Maintain a qualified 3x pipeline and meet quarterly/annual sales quotas.

Skills You'll Bring
  • 5+ years of sales experience in an ever-changing environment.
  • Transferable experience in the telecommunications, contact center, or unified communications industries.
  • Experience in managing and closing strategic deal cycles that include multiple business units and stakeholders.
  • Preferred expertise in SaaS Sales (including UCaaS and/or CCaaS).


Why Join Dialpad
  • Work at the center of the AI transformation in business communications
  • Build and ship agentic AI products that are redefining how companies operate
  • Join a team where AI amplifies every employee's impact
  • Competitive salary, comprehensive benefits, and real opportunities for growth

We believe in investing in our people. Dialpad offers competitive benefits and perks, cutting-edge AI tools, and a robust training program that help you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, repeatedly recognized as a Great Place to Work, ensures that every employee feels valued and empowered to contribute to our collective success.

Don't meet every single requirement? If you're excited about this role and possess the fundamental traits, drive, and strong ambition we seek, but your experience doesn't meet every qualification, we encourage you to apply.

About Dialpad

Dialpad is a cloud-based communication platform that provides voice, video, and messaging services to businesses. The company was founded in 2011 and is headquartered in San Francisco, California. Dialpad's platform integrates with other business applications, such as Salesforce and G Suite, to provide a seamless communication experience for users.
Learn more about Dialpad
Size
1,000 employees
Industry
Founded
2011

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