Job details

Job Role

Infrastructure Consultant 2

Career Role

Consultant - Infrastructure Management - US

Work Location

Hartford, CT, Indianapolis, IN, Raleigh, NC, Richardson, TX, Tempe, AZ

State / Region / Province

Arizona, Connecticut, Indiana, North Carolina, Texas

Country

USA

Domain

Delivery

Interest Group

Infosys Limited

Company

ITL USA

Requisition ID

147040BR

Technical Skills 1

Technology|Database Administration|MS SQL Server

Technical Skills 2

Technology|Database Administration|PostGreSQL

In the assigned Job Role of Infrastructure Consultant 2, your Area Of Responsibility will be as below:
• Collaborate with internal and client teams to resolve complex incidents, conduct root cause analyses, and document findings with preventive recommendations
• Participate in evaluation of client IT infrastructure, prepare actionable assessment reports, and support due diligence to document infrastructure maturity and improvement opportunities
• Contribute to the design of scalable, cost-effective IT infrastructure solutions, review reusable components, and develop technical documentation for deployed systems
• Align release schedules and environment readiness, execute deployments as per protocols, perform post-deployment testing, and manage version control to track changes
• Co-ordinate maintenance schedules, emergency fixes, and technology upgrades while ensuring uninterrupted integration into existing systems and processes
• Facilitate performance data analysis across systems, coordinate insights on system behavior, and support capacity planning to optimize performance
• Conduct security checks, recovery drills, and compliance audits, implement security measures, and coordinate continuity plans to maintain adherence to standards
• Gather feedback to identify automation opportunities, analyze existing infrastructure processes, and propose enhancements for efficiency gains
• Act as liaison with onsite, offshore, and vendor teams to document project requirements, ensuring effective collaboration
• Develop a centralized repository of technical and procedural knowledge, leveraging insights from other projects to drive efficiency and retain organizational expertise

Your contribution to the team:
• A collaborative spirit and excellent communication skills.
• Ability to handle complex incidents and implement resolutions
• A knack for conducting IT infrastructure assessment and identifying key optimization opportunities
• Focused approach towards deployment management, system optimization, and process automation initiatives including sector specific focus
• The ability to work with cross-functional teams

Required Skill and Experience
• Candidate must be available to work exclusively for PST time zone and be prepared to operate on rotating shift schedules to ensure 24/7/365 support coverage which includes weekends and holidays.
Shift timings:
Shift 1: 3 AM to 12 PM PST
Shift 2: 11 AM to 8 PM PST
Shift 3: 7 PM to 4 AM PST
• Install and configure Microsoft SQL Server, including SQL Server Clustering and Always On Availability Groups.
• Perform capacity planning based on database growth patterns.
• Troubleshoot SQL Server clustering environments; monitor and maintain database systems, address issues, and perform performance tuning.
• Perform database upgrades to different SQL Server versions and handle database migrations from SQL Server to PostgreSQL.
• Use tools such as SQL Profiler, Database Tuning Advisor, and Execution Plans for database tuning and index recommendations; generate traces and execution plans, identify performance issues, deadlocks, and contention, and resolve them.
• Develop and implement solutions for database backup, restoration, and replication.
• Knowledge of SQL Server Integration Services (SSIS), SQL Server Reporting Services (SSRS), SQL Server Analysis Services (SSAS), and Azure Data Factory (ADF).

Preferred Skill and Experience

Experience with tools like SolarWinds DPA, Delphix. and Backup and restore tools like EMC Networker, Commvault
PowerShell programming
Planning and Co-ordination skills
Experience of Mergers and Acquisitions will be an added advantage
Good Communication and Analytical skills

Additional Required Qualifications
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.

Benefits

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off