Job details

Job Role

Infrastructure Consultant 2

Career Role

Consultant - Infrastructure Management - US

Work Location

Hartford, CT, Indianapolis, IN, Raleigh, NC, Richardson, TX

State / Region / Province

Connecticut, Indiana, North Carolina, Texas

Country

USA

Domain

Delivery

Interest Group

Infosys Limited

Company

ITL USA

Requisition ID

146680BR

Technical Skills 1

Technology|Database Administration|MS SQL Server

Technical Skills 2

Technology|Database Administration|Oracle

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9335INFC25 Infrastructure Consultant 2

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americas

In the assigned Job Role of Infrastructure Consultant 2, your Area Of Responsibility will be as below:
• Collaborate with internal and client teams to resolve complex incidents, conduct root cause analyses, and document findings with preventive recommendations
• Participate in evaluation of client IT infrastructure, prepare actionable assessment reports, and support due diligence to document infrastructure maturity and improvement opportunities
• Contribute to the design of scalable, cost-effective IT infrastructure solutions, review reusable components, and develop technical documentation for deployed systems
• Align release schedules and environment readiness, execute deployments as per protocols, perform post-deployment testing, and manage version control to track changes
• Co-ordinate maintenance schedules, emergency fixes, and technology upgrades while ensuring uninterrupted integration into existing systems and processes
• Facilitate performance data analysis across systems, coordinate insights on system behavior, and support capacity planning to optimize performance
• Conduct security checks, recovery drills, and compliance audits, implement security measures, and coordinate continuity plans to maintain adherence to standards
• Gather feedback to identify automation opportunities, analyze existing infrastructure processes, and propose enhancements for efficiency gains
• Act as liaison with onsite, offshore, and vendor teams to document project requirements, ensuring effective collaboration
• Develop a centralized repository of technical and procedural knowledge, leveraging insights from other projects to drive efficiency and retain organizational expertise

Your contribution to the team:
• A collaborative spirit and excellent communication skills.
• Ability to handle complex incidents and implement resolutions
• A knack for conducting IT infrastructure assessment and identifying key optimization opportunities
• Focused approach towards deployment management, system optimization, and process automation initiatives including sector specific focus
• The ability to work with cross-functional teams

Required Skill and Experience

Hands on experience SQL Server DBA experience and troubleshooting skills.
Expertise in performance tuning, HA/DR, and database security.
Experience working closely with application and development teams.
Install, configure, upgrade, and maintain Microsoft SQL Server (2016/2019/2022) on-premises and/or Azure.
Support database objects, backups, restores, refreshes, cloning, and migrations.
Monitor database health, capacity, and performance; identify and resolve performance bottlenecks using T-SQL, execution plans, and indexing strategies.
Design and maintain backup, recovery, and disaster recovery strategies; perform regular restore tests.
Implement and support high availability and DR solutions (Always On Availability Groups, FCI, Log Shipping, Replication).
Ensure database security, access control, compliance, and auditing.
Automate DBA tasks using T-SQL and PowerShell.
Provide 24x7 production support, incident resolution, and participate in change and release management.
Maintain database documentation and standards.

Preferred Skill and Experience

Knowledge of PowerShell for DBA automation.
Familiarity with monitoring tools (SSMS, SQL Profiler, Extended Events, SCOM, third-party tools).
Experience working in ITIL-based support environments.
Microsoft SQL Server or Azure certifications.
Strong communication and collaboration skills.
Attention to detail and a proactive mindset.
Willingness to support critical systems in high-pressure situations.

Additional Required Qualifications
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• In order to comply with legal requirements, this role is limited to "U.S. persons" as defined by 22 C.F.R. §120.15. U.S. persons include U.S. citizens, U.S. Lawful Permanent Residents, and certain refugees and asylees.

Benefits

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off