Date Posted:
2026-06-18
Country:
United States of America
Location:
US-MA-MARLBOROUGH-MA2 ~ 1001 Boston Post Rd ~ BLDG 2
Position Role Type:
Onsite
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
Security Clearance Type:
DoD Clearance: Secret
Security Clearance Status:
Ability to obtain INTERIM U.S. government issued security clearance is required prior to start date

We are looking for a driven and talented individual contributor to become a part of our SPY-6 Capabilities Integrated Product Team, an essential component of our development and delivery framework, as a Jira Administrator and process engineer for the SPY-6 Family of Radars. In this role, you will collaborate closely with the SPY-6 program to develop and implement Jira solutions and document program processes and procedures, working together with the various stakeholders to identify and establish solutions that function effectively for both planning and development initiatives.

The Department's mission is to provide world class Radar Capabilities to be used in military systems deployed at sea and on land. Our teams employ an Agile Scrum process to rapidly design, code, integrate and test capabilities on a continuous basis into a mature solution for our customers.

This position is full-time on-site in Marlborough Massachusetts.

What You Will Do

• User Management: Managing user accounts and permissions, including handling onboarding and offboarding to EIM/AD groups.
• Consistency Across Jira Projects: Ensuring alignment and standardization across all Jira projects, both unclassified and on the Information System (IS).
• System Maintenance: Regular maintenance to ensure optimal system performance and reliability.
• Troubleshooting and Support: Providing direct user support, answering questions, resolving issues, and offering training as needed or requested.
• Workflow Customization: Designing, implementing, and maintaining workflows, permissions, and project structures to meet SPY-6 specific requirements.
• Integration with Other Tools: Managing integrations with other tools, such as Confluence, GitLab, and others.
• Customizations and Enhancements: Implementing necessary customizations and addressing enhancement requests to improve system functionality including use of plugins: Structure, Project Configurator, ScriptRunner, JSU Automation.
• Data Management and Reporting: Creating and maintaining dashboards, reports, and queries to meet reporting needs, gather metrics, and provide actionable insights.
• Data Transfer Agent: Facilitate data transfers to and from Information Systems (ISs).
• Documentation: Developing and maintaining comprehensive documentation for system configurations, processes, and user guides.
• System Monitoring: Monitoring system performance and usage to proactively address potential issues.
• Scripting: Creating and maintaining scripts to automate processes or enhance functionality where needed.
• Refactoring: When approved, refactor current implementations that don't adhere to our development best practices.

Qualifications You Must Have

• Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 5 years of prior relevant experience unless prohibited by local laws/regulations.
• Jira Administrator experience in configuring workflows, permissions and issue types to meet specific project requirements.
• Experience with Jira automation features, including scripting languages like Groovy (for ScriptRunner) or JavaScript.
• Experience with Jira Dashboards and Structure plugin.
• Experience with Agile and Scrum principles to support workflows and team processes in Jira.
• The ability to obtain and maintain an Interim Secret U.S. Government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

Qualifications We Prefer

• Atlassian certification for Jira Administration
• Analytical thinking to troubleshoot and resolve problems in Jira configurations or integrations.
• Experience managing multiple Jira instances, especially in complex environments.
• Understanding of project management principles to align Jira configurations with organizational goals.
• Understanding Agile/Scrum principles to configure Jira projects and workflows that support iterative development.
• Ability to adjust Jira to match the needs of Agile teams (e.g., sprints, kanban boards, backlog grooming).
• Ability to create and manage custom scripts and automation rules to enhance Jira functionality.
• Experience integrating Jira with other tools (e.g., Confluence, Jenkins, GitLab).
• A quick thinker who can handle high-pressure scenarios and deliver results.
• Strong written and verbal communication skills to interact with technical and non-technical stakeholders.
• Ability to translate technical concepts into user-friendly language.
• Willingness to work closely with cross-functional teams, including developers, project managers, and system administrators.

What We Offer

• Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.
• Relocation eligible.

Learn More & Apply Now!

Please ensure the role type defined below is appropriate for your needs before applying to this role. This position is classified as:

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

Candidates will learn more about role type and current site status throughout the recruiting process. For onsite roles, commuting to and from the assigned site is the employee's personal responsibility.

This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA , an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: https://www.state.gov/m/ds/clearances/c10978.htm

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.