Raytheon Technologies

Director, Supplier Quality Performance Improvement

Raytheon Technologies$186K — $353K *
US-Anywhere
+ 4 other locationsRemote
Manufacturing & Automotive
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree or equivalent experience, minimum 14 years in relevant fields; advanced degree may substitute for 2 years of experience
  • Expertise in driving root cause and corrective actions in quality systems
  • Experience in aerospace, defense, or similarly complex industries
  • Proven track record in leading and mentoring technical teams
  • U.S. citizenship required for information access.

Responsibilities

  • Lead efforts to address high-impact quality issues across the supplier base.
  • Drive enterprise Root Cause Corrective Action strategy with data-driven problem solving.
  • Manage technical quality staff to resolve complex supplier issues effectively.
  • Direct and evaluate supplier readiness for quality and process transitions.
  • Establish standard RCCA processes and training across the supplier base.
  • Collaborate with cross-functional leaders to tackle systemic supplier challenges and improve quality.
  • Regularly analyze supplier performance data to identify trends and inform initiatives.

Benefits

  • Medical, dental, and vision insurance
  • Life insurance coverage
  • Short-term and long-term disability support
  • 401(k) match and flexible spending accounts
  • Flexible work schedules with remote role options
  • Paid time off, holidays, and parental leave
  • Employee assistance and Employee Scholar Programs.
Full Job Description
Date Posted:
2026-08-04
Country:
United States of America
Location:
US-AZ-REMOTE
Position Role Type:
Remote
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Security Clearance Type:
None/Not Required
Security Clearance Status:
Not Required

The Director, Supplier Quality Performance Improvement, is responsible for leading the analysis of supplier performance to form, develop and deploy strategies and activities to drive substantiated quality performance improvement in the supplier base measured in the numbers of escapes and PPM. You should deploy your own staff into the supplier base as appropriate, but more so to coach and drive the extended Suppler Assurance team in deploying the strategies and activities on a broad base needed to reach and surpass established targets.

You will drive systemic issue resolution, enhance supplier capability and performance, and ensure robust quality processes are consistently applied throughout the supplier base. You will oversee a dispersed team of technical quality professionals and partners closely with cross-functional leaders to strengthen supplier assurance and enable delivery of high-quality products to customers.

What you will do:
  • Forms and leads focused, consolidated efforts and initiatives for high impacted areas (biggest driver of bad quality) cross the supply base. Could be specific suppliers/Failure modes/elements of quality systems/process steps/ commodities/ Raytheon end products etc.
  • Lead the enterprise Root Cause Corrective Action (RCCA) strategy for suppliers, ensuring rigorous, data-driven problem solving and sustainable corrective actions.
  • Oversee technical quality staff responsible for supplier support, on-site engagement, coaching, and resolution of complex technical issues.
  • Direct work transfer planning and execution from a quality and process-readiness perspective, ensuring supplier capability, process control, and risk mitigation.
  • Establish and maintain standard RCCA processes, training materials, and performance metrics across the Raytheon supplier base.
  • Partner with Supplier Quality, Operations, Engineering, and Program leadership to resolve systemic supplier challenges and accelerate quality improvements.
  • Review and analyze supplier performance data to identify trends, drive root cause elimination, and inform strategic quality initiatives.
  • Build strong relationships with critical suppliers to elevate their problem-solving capability and ensure alignment with Raytheon quality expectations.
  • Lead cross-functional investigations for high-impact escapes, coordinating corrective action plans and executive-level briefings.
  • Manage and develop a high-performing team of RCCA specialists, quality engineers, and technical staff; set priorities, coach, and foster continuous improvement.
  • Support supplier readiness for new product introduction, rate increases, and major transitions-including process validation, qualification planning, and risk assessments.
  • Drive consistency in the application of quality standards, methods, and tools across all supplier engagements.
  • Provide regular updates to the Executive Director of Supplier Assurance and senior leadership on supplier quality performance, RCCA effectiveness, and emerging risks.
  • Ability to travel 50% of time to supplier locations as needed.

Qualifications you must have:
  • Typically requires: A Bachelor's Degree or equivalent experience and minimum 14 years prior relevant experience, or an advanced degree in a related field and minimum 12 years' experience
    • Relevant experience is supplier quality, manufacturing engineering, operations or other engineering fields
  • 14 years' expertise in driving root cause, containment, Irreversible corrective actions and lessons learned, structured problem solving (e.g. Red X, PDCA, SWOT, Ishikawa, etc.), and quality systems execution
  • Experience within aerospace and defense or similarly complex industries.
  • Experience leading and mentoring technical teams
  • U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Qualifications we prefer:
  • Experience with the Shainin System / Red X Method
  • Certifications in Shainin / Red X Method
  • STEM degree
  • Experience leading technical teams and managing cross-functional initiatives.
  • Strong analytical skills and ability to translate data into actionable insights.
  • Excellent communication, leadership, and stakeholder engagement capabilities.


What We Offer:

Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.

Relocation Eligibility - None.

Learn more & apply now!

Please consider the following role type definition as you apply for this role. Remote: This position currently is designated as remote. Employees who are working in remote roles will work primarily offsite (from home) but may be expected to travel to the site location as needed. The successful candidate for this role will be required to reside and work from one of the 50 U.S. states (excluding U.S. territories).

#LI-Remote

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 186,200 USD - 353,800 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

About Raytheon Technologies

Raytheon Solipsys, a wholly-owned subsidiary of the Raytheon Company, is an industry leader in the development of integrated Command and Control (C2) Network-Centric solutions for the Domestic and International DoD and Homeland Security. Through proven systems and software engineering practices, built on the invention and application of innovative technologies, they deliver the C2 infrastructure necessary to effectively control security/military forces in any environment. Their reliable solutions assure information superiority, increased shared awareness, deep sensor reach, aircraft control, air defense, disaster management, and time-critical decision making.

Raytheon Technologies Careers

Join the innovative world of Raytheon Technologies, a leader in aerospace and defense, where we offer unparalleled job opportunities in an environment that champions diversity, leadership, and professional growth.

Work You’ll Do

At Raytheon Technologies, you’ll be part of a company that values innovation and leadership. Our team is dedicated to solving some of the most complex challenges in aerospace and defense, making significant impacts worldwide. With a culture that fosters diversity and inclusion, you will collaborate with some of the brightest minds in the industry.

Transform Your Career

Step into a role that harnesses your skills and propels your career to new heights. Raytheon Technologies is not just about thinking big but making those big ideas happen. We provide robust career development opportunities that include comprehensive training and development programs, leadership workshops, and continuous learning through our internal platforms.

Innovate and Lead

Join our team of over 60,000 professionals globally, who are not only experts in their fields but are also driven by a passion for innovation and excellence. At Raytheon Technologies, you are positioned at the forefront of the industry, where your work directly contributes to groundbreaking advancements in technology and defense.

Internship and Employment Opportunities

Whether you’re starting your career or looking to advance, Raytheon Technologies offers a range of employment and internship opportunities that can help you achieve your professional goals. Our internships provide a solid foundation of skills and experiences, while our full-time positions offer a path to personal and professional growth within the company.

Benefits and Culture

Our employees enjoy a competitive package of benefits and rewards that reflect their invaluable role in our company. From health and wellness programs to performance bonuses and flexible working conditions, we ensure our team members are well taken care of.

Networking and Professional Development

At Raytheon Technologies, networking and professional development are part of our DNA. We encourage our employees to engage in internal and external networking events, leadership training, and diversity initiatives that enhance their career journey.

Join Our Team

Explore the numerous positions available that match your skills and interests. We are looking for passionate, curious, and solution-driven team players who are ready to take their career to the next level.

Stay Connected

Keep up to date with career tips, industry insights, and the latest innovations—all from the people who work here. Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences.

Prepare for Your Future

Ready to apply? Enhance your resume and prepare for your interview with our comprehensive support tools and resources. Discover the exciting and rewarding career opportunities that await at Raytheon Technologies.

SEARCH RAYTHEON TECHNOLOGIES JOBS

Join us in our mission to create a safer future and be a part of a team that values integrity, excellence, and teamwork. At Raytheon Technologies, your career is just the beginning of a lifelong journey of professional and personal growth.
Learn more about Raytheon Technologies
Size
14,771 employees
Market Cap
$32,494
Industry
Founded
1922
NASDAQ

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