Kaplan, Inc

Specialty Account Manager - Baltimore

Kaplan, Inc$85K — $95K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree preferred or equivalent experience
  • Minimum two years in medical sales or related experience
  • Experience in home infusion or specialty pharmacy is advantageous
  • Strong communication and professionalism skills
  • Ability to multitask and adapt quickly to changing priorities
  • Valid driver's license and reliable transportation required

Responsibilities

  • Collaborate with Senior Management to enhance efficiency and sales techniques
  • Develop and execute a business plan to exceed annual sales targets
  • Prospect and establish relationships with current and potential customers
  • Handle customer complaints in alignment with company policies
  • Create strategic territory plans to ensure effective customer service
  • Educate referral sources about company services and their benefits
  • Analyze market trends to inform competitive strategies and routing

Benefits

  • Up to 21 paid holidays and personal days in the first year
  • 401k plan plus pension program
  • Comprehensive 360 You benefits program
  • Tuition assistance of up to 90% for higher education for employees and families
  • Monthly car allowance of $500
  • $50 a month cell phone stipend
  • Discounted car rental options
  • Employee Assistance Program (EAP) through Lincoln Financial Group
Full Job Description

Job Title

Specialty Account Manager - Baltimore

Location

Baltimore, MD, USA

Additional Location(s)

Annapolis, MD, USA, Columbia, MD, USA, Towson, MD, USA

Employee Type

Employee

Working Hours Per Week

40

Job Description

CSI Pharmacy is seeking a Specialty Account Manager for our Baltimore territory who will be responsible for establishing and maintaining relationships with referral sources in designated sales territory/region.

Base Salary: $85K - $95K+ (DOE)

Bonus Opportunity: Uncapped monthly commission
Location: Baltimore, MD

Schedule: This is a field sales role that will be traveling across the Baltimore, MD area between Monday - Friday

Our high value rewards package:

  • Up to 21 paid holiday and personal days off in year one

  • 401k plan + Pension Program

  • Industry-leading 360 You14benefits program

  • Up to 90% off higher education (degrees, certifications) and test preparation for you and your family through Purdue University Global Programs and Kaplan

  • $500 car allowance/month

  • $50 cell phone stipend/month

  • Car rental discounts

  • Employee Assistance Program (EAP) offered through Lincoln Financial Group

What youll do in this role:

  • Collaborates with Senior Management to improve efficiency, product knowledge, and selling skills to meet personal and Company goals.

  • Formulates a business plan in order to achieve and exceed forecasted annual sales revenue goals.

  • Actively prospect referrals from present and prospective customers.

  • Responsible for handling customer complaints in accordance with Company policies and advise management promptly.

  • Develops territory plans to obtain optimal efficiency in servicing customer needs and marketing seeking new business/customers.

  • Educates referral sources on all CSI services relating to customer needs and benefits.

  • Creates competitive strategies and routing based upon market trends.

  • Complies with all Company policies, instructions, and directives for the fulfillment of company objectives and maximum profitable sales.

  • Completes and submits all required reports and administrative duties in a timely manner.

  • Maintains current files and other records in accordance with Company instructions and requirements.

  • Meets established Company standards for the following:

    • Selling skills

    • Product knowledge/competitive knowledge

    • Account and territory penetration

    • Professional appearance and conduct

    • Keeping expenses within Company sales budget

  • Collaborates with Senior Management to improve efficiency, product knowledge, and selling skills to meet personal and Company goals.

  • Assists management in special assignments, such as market tests, surveys, developing budgets and territory analysis in assigned areas.

  • Provides high quality services to the home-care patient and the home-care referral source.

  • Attends and participates in conventions, trade shows and in-services relating to IV therapy.

  • Consistently represents the company in an ethical, professional manner.

  • Maintain effective working relationship and cooperate with all personnel in the Company.

  • Perform other duties and responsibilities as assigned.

Specialty Account Manager Requirements:

  • Provide the highest level of professionalism, responsiveness, and communication in order to build and maintain the maximum customer base possible.

  • Must possess the ability to multi-task and frequently change direction.

  • Must have and maintain a valid drivers license, maintain automobile insurance coverage and have access to a reliable automobile.

Specialty Account Manager Experience:

  • College degree preferred or equivalent experience.

  • Minimum two years medical sales or equivalent experience.

  • Home infusion or specialty pharmacy experience a plus.

About Kaplan, Inc

Kaplan, Inc. is a for-profit education company that provides educational services to individuals, schools, and businesses. The company offers a range of services, including test preparation, language instruction, and professional training. Kaplan is known for its test preparation services, which include preparation for standardized tests such as the SAT, GRE, and LSAT. The company was founded in 1938 and is headquartered in Fort Lauderdale, Florida.
Learn more about Kaplan, Inc
Size
10,000 employees
Industry
Founded
1938

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