Position SummaryThe Pharmacy Manager is a leadership role responsible for managing, developing, and scaling Gifthealth's pharmacist team.
This role is centered on people leadership, coaching, and building a high-performing pharmacist organization. The Pharmacy Manager is responsible for developing Lead Pharmacists, strengthening team structure, and creating a culture of accountability, consistency, and continuous improvement across both on-site and remote pharmacists.
While this role partners closely with production, fulfillment, and operations teams, its primary focus is ensuring that pharmacists are supported, aligned, and performing at a high level, enabling the broader organization to operate efficiently and compliantly.
This leader will play a key role in growing future pharmacy leaders, strengthening team performance, and supporting scalable systems and tools as Gifthealth continues to expand.
Key ResponsibilitiesTeam Leadership & Development (Primary Focus)- Lead, coach, and develop Lead Pharmacists and pharmacist teams, building a strong leadership pipeline
- Create a culture of accountability, ownership, and continuous improvement
- Provide ongoing performance management, feedback, and career development for pharmacists and leaders
- Identify high-potential individuals and actively mentor and grow future leaders
- Ensure consistent expectations, communication, and performance standards across remote and on-site teams
- Support hiring, onboarding, and training of pharmacists and pharmacy leadership roles
Team Performance & Alignment- Ensure pharmacists are working efficiently, accurately, and consistently within established workflows
- Monitor team performance and provide coaching to improve quality, productivity, and consistency
- Partner with leadership to ensure appropriate staffing coverage and team structure
- Reinforce clear expectations around prescription verification, patient safety, and quality standards
- Act as the primary leader responsible for pharmacist engagement, accountability, and team health
Compliance & Quality- Partner closely with the PIC and Compliance team to ensure adherence to all regulatory requirements
- Ensure pharmacists consistently follow SOPs, regulatory standards, and internal policies
- Support the review, approval, and ongoing improvement of SOPs
- Maintain a strong focus on patient safety, accuracy, and quality of care
Cross-Functional Collaboration- Collaborate with production, fulfillment, and operations teams to ensure alignment between pharmacist teams and broader workflows
- Partner with engineering and product teams to support adoption of tools and systems that impact pharmacist workflows
- Act as the voice of the pharmacist team in cross-functional discussions
- Ensure changes to workflows, tools, or processes are clearly communicated and adopted by the pharmacist team
Scalability & Team Growth- Build and evolve team structures to support rapid growth and increasing volume
- Help implement tools and systems that enable pharmacists to work more efficiently and effectively
- Identify opportunities to reduce friction for pharmacists and improve team performance
- Support the organization in scaling the pharmacist team without sacrificing quality or engagement
Qualifications- Doctor of Pharmacy (PharmD) or equivalent experience
- Active pharmacist license in good standing with the Board of Pharmacy
- 3-5+ years of pharmacy experience with leadership or supervisory responsibilities
Preferred Experience & Skills- Proven ability to lead, manage, and develop pharmacist teams and leaders
- Experience managing both on-site and remote teams
- Strong understanding of pharmacy workflows, prescription verification, and quality standards
- Deep knowledge of regulatory compliance and pharmacy requirements
- Experience in high-growth or fast-paced environments
- Ability to work cross-functionally across multiple teams
Core Competencies
- Strong leadership and coaching mindset
- Excellent communication and team-building skills
- Ability to develop people while driving accountability
- Strong judgment and decision-making abilities
- Passion for team development and patient care excellence
Work Environment- Location: On-site (Monday- Friday 8-4 p.m.)
- Schedule: Full-time; standard pharmacy operating hours with flexibility as needed
- May require availability for weekends, holidays, or escalations
- Regular collaboration with pharmacy leadership and cross-functional teams
Key Essential Functions- Ability to stand for extended periods (4+ hours)
- Ability to lift up to 25 pounds
- Ability to perform repetitive motions (bending, reaching, scanning) throughout shift
- Ability to work onsite for all scheduled shifts
Employment ClassificationStatus: Full-time
FLSA: Exempt
Salary Description
$132,117 - $165,147
