Practice Manager

Trinity Health

$84K — $134K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required; Master's preferred or equivalent experience
  • Minimum 2 years of healthcare experience in ambulatory or outpatient settings; 3-5 years preferred
  • Clinical background preferred, with ambitions for leadership
  • Demonstrated ability to improve productivity and manage performance effectively
  • Experience building relationships with physicians and staff
  • Prior leadership experience preferred or readiness for management
  • Strong communication skills and a hands-on leadership approach

Responsibilities

  • Lead daily operations of ambulatory clinical sites blending clinical and operational leadership
  • Inspire and develop up to 50 front-line staff to create a high-performance work environment
  • Collaborate with physicians and medical directors to drive productivity and operational excellence
  • Utilize data metrics to enhance patient flow and staffing efficiency
  • Build trusted relationships across clinical and operational teams to achieve shared goals
  • Oversee financial performance, including labor management and expense control
  • Champion patient experience, quality, and safety while being a visible leader
  • Initiate continuous improvement projects to enhance workflows and care delivery

Benefits

  • Comprehensive health and well-being benefits
  • Opportunities for professional development
  • Support for work-life balance
  • Collaborative and inclusive workplace culture
  • Access to wellness programs and resources
Full Job Description
Employment Type:
Full timeShift:

Description:

Practice Manager - Primary Care Central Nurse Triage and Immediate Care locations

Position Summary:

Reporting to a regional director or executive director, the practice manager is responsible for all daily operations of their assigned clinical locations including management of all front-line non-exempt staff, ensuring appropriate clinical operations, adherence to budgets, adherence to regulatory standards, patient experience (including quality, safety, and satisfaction), and experience of physicians and staff. Constantly assesses daily operations to identify areas for ongoing improvement and oversees implementation of improvement initiatives alongside site medical director(s) at direction of regional director/executive director.

What You Will Do
  • Lead the day-to-day operations of ambulatory clinical sites, blending clinical insight with operational leadership
  • Inspire, coach, and develop front-line teams (up to 50 staff), creating a high-engagement, high-performance environment
  • Partner closely with physicians, medical directors, and regional leaders to drive productivity, access, and operational excellence
  • Use data and real-time metrics to improve patient flow, staffing efficiency, and overall clinic performance
  • Build strong, trusted relationships across clinical and operational teams to support shared goals
  • Own financial performance for assigned sites, including labor management, expense control, and revenue targets
  • Champion patient experience, quality, and safety while serving as a visible leader in the clinic
  • Lead continuous improvement initiatives that strengthen workflows, team collaboration, and care delivery


What You Will Need
  • Bachelor's degree required (Master's degree or equivalent experience preferred)
  • Minimum of 2 years of healthcare experience (3-5 years preferred), ideally in an ambulatory or outpatient setting
  • Clinical background strongly preferred, with a desire to grow into or expand a leadership role
  • Proven ability to meet productivity goals, improve performance, and manage competing priorities
  • Experience building relationships with physicians, staff, and cross-functional partners
  • Prior people leadership experience preferred (or readiness to step into a formal management role)
  • Strong communication skills, energy, and a hands-on leadership style


Compensation:

Salary Range: $84,000 - $134,000/ annually

Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles.

Benefits:

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