Role description
Required Qualifications
8 years of experience in Production Support SRE Platform Engineering DevOps or Application Support roles
Strong understanding of Generative AI LLMs and AI Agent ecosystems
Handson experience with cloudnative technologies and enterprise infrastructure platforms
Strong networking fundamentals and troubleshooting expertise
Excellent analytical communication and stakeholder management skills
Experience working in Agile and DevOps environments
Primary Skills Must Have
Generative AI AI Platforms
Large Language Models LLMs
AI Agents
Agent Engineering
LangSmith
Galileo
Prompt Engineering
AI Observability
Platform Infrastructure
OpenShift
VMware
Container Platforms
Kubernetes
Databases
Redis
MongoDB
Monitoring Observability
Splunk
Dynatrace
Catchpoint
Core Technical Skills
CodeLevel Debugging
Root Cause Analysis
Production Support
Incident Management
Performance Tuning
Reliability Engineering
Networking
TCPIP
DNS
Load Balancing
Network Troubleshooting
Application Connectivity Analysis
Secondary Skills Good to Have
Python
Java
Golang
Linux Administration
Shell Scripting
DevOps Practices
CICD Pipelines
GitHubGitLab
Ansible
Infrastructure Automation
Cloud Platforms AWSAzureGCP
ServiceNow
API Troubleshooting
Microservices Architecture
Distributed Systems
Site Reliability Engineering SRE
Performance Engineering
Capacity Planning
Security and Compliance Best Practices
