Job Title: Specialist, Product Training

Job Code: 40746

Job Location: Greenville, Texas On-site

Job Schedule: 9/80 Regular: Off every other Friday, 1st Shift, Or 5/80 M-F

Job Description:

Quality Engineer will report to the Quality Engineering Manager as part of the Quality Organization.

We are seeking a skilled and motivated Quality Engineer to support our commitment to delivering high-quality products that meet all corporate, regulatory, and customer requirements. In this role, you will help maintain and improve our Quality Management System, ensuring compliance across programs and safeguarding customer expectations. The ideal candidate brings strong analytical skills, sound judgment, and the ability to collaborate effectively across teams and levels.

The Quality Engineer will drive and support continual improvement initiatives, including root cause analysis, Zero Defect planning, 8D problem solving, lean methodologies, and Six Sigma practices. You will partner closely with software, systems, hardware and aeronautical engineering teams to ensure consistent application of quality processes, standards, and operating practices. This position also uses investigative tools and techniques to identify corrective and preventive actions and promote ongoing improvement.

Key responsibilities include verification and validation prior to delivery, performing internal audits to ensure compliance with AS9100, CMMI, and internal Quality Management System requirements. You will also participate in Agile Scrum team activities, supporting alignment with Agile processes. Additional duties include witnessing product verification and validation activities (Acceptance Test / Functional Test witness) and providing clear communication on audit results and quality findings.

This role involves frequent interaction with internal stakeholders, and leadership. Strong communication skills and the ability to influence and collaborate across multidisciplinary teams are essential. If you are passionate about quality, continuous improvement, and driving operational excellence, we invite you to apply.

Essential Functions:

Must be able to obtain and maintain a DoD Top Secret security clearance.

Lead or support continual improvement activities to enhance the quality system, such as root cause analysis, Zero Defect Plan (ZDP), 8D, 6S, Kaizen, lean methods, Six Sigma, etc.

Provide quality support to development teams on software, systems, hardware and aeronautical engineering programs to facilitate proper implementation of product and process policies, methods, and operating practices.

Utilize investigative and problem-solving tools, techniques and methods to identify corrective and preventive action opportunities and drive continual improvement.

Perform quality audits and assessments to assure compliance with customer, company, and regulatory requirements in support of CMMI, AS9100 and the Quality Management System.

Attend Agile team meetings and observe Agile practices to ensure compliance with defined company processes and industry practices.

Witness product verification and validation procedures including systems, software and aeronautical engineering per documented test procedures and criteria.

User Manual review prior to delivery.

Monitor and report audit findings and determine proper corrective and preventive actions with the process owner and leadership.

Frequent contact with internal customers at various levels and participation in meetings and activities.

Analyze KPI trends and guide engineering teams in corrective negative performance patterns.

Occasional night and/or weekend work may be required. Occasional weekend on-call duty is required.

Qualifications:

Bachelor's Degree and minimum of 4 years of prior relevant experience. Graduate Degree and a minimum of 2 years of prior related experience. In lieu of a degree, minimum of 8 years prior related experience.

Strong knowledge of quality assurance / quality control concepts, tools and methodologies

Strong knowledge of AS9100 / ISO 9001:2015

Process improvement skills such as 8D, Six Sigma/Lean Green Belt, Kaizen, etc.

Proficient in Microsoft Office, Word, Excel, and PowerPoint

Preferred Additional Skills:

Effectively able to communicate with internal and external customers at various levels

Agile, SAFe and Lean Agile process experience a plus

Experience in Engineering, or aviation a plus

Knowledge in PowerBI