Specialist QC

What you will do

Let’s do this. Let’s change the world. In this vital role you will support analytical investigations ownership within the QC Technical Services team at Amgen.

Responsibilities:

• Lead Quality Control analytical investigations for Out-of-Specification (OOS), Out-of-Trend (OOT), atypical, and unexpected analytical results.

• Perform scientifically sound root cause analysis and develop effective corrective and preventive actions (CAPAs).

• Ensure investigations are completed accurately, on time, and in compliance with GMP requirements and internal quality standards.

• Own and support deviations, CAPAs, and effectiveness verifications as assigned.

• Review and approve equipment-related change controls, as applicable.

• Partner with Quality Assurance to ensure investigation outcomes are risk-based and inspection-ready.

• May support additional project-based assignments as required.

• Collaborate with Quality Control laboratories, Manufacturing, Process Development, Quality Assurance, Supply Chain, and other functional groups to resolve complex quality events.

• Facilitate effective communication among stakeholders to ensure timely investigation progression and issue resolution.

• Engage subject matter experts as needed to support technically complex investigations.

• Support internal and external audits by clearly communicating investigation findings, root cause, and CAPA effectiveness.

• Maintain complete, accurate, and inspection-ready documentation.

We are all different, yet we all use our unique contributions to serve patients. The dedicated professional we seek is a collaborative teammate with these qualifications.

Basic Qualifications

• High school diploma/GED and 10 years of directly related experience OR

• Associate's degree and 8 years of directly related experience OR

• Bachelor's degree and 4 years of directly related experience OR

• Master's degree and 2 years of directly related experience OR

• Doctorate degree

Preferred Qualifications

• Bachelor's degree in Chemistry, Biochemistry, Biology, Pharmaceutical Sciences, or another Life Science discipline.

• 5 68+ years of Quality Control or Quality Assurance experience within the biotechnology or pharmaceutical industry.

• Demonstrated experience leading complex laboratory investigations, including OOS, OOT, atypical results, and laboratory deviations.

• Strong knowledge of GMP regulations, laboratory quality systems, and deviation management processes.

• Experience performing root cause analysis using structured problem-solving methodologies.

• Strong understanding of analytical laboratory techniques, instrumentation, and data integrity principles.

• Experience authoring and managing deviations, CAPAs, change controls, and effectiveness verifications.

• Ability to evaluate technical data, assess risk, and make sound, science-based decisions.

• Strong written and verbal communication skills with the ability to influence cross-functional teams.

• Experience supporting regulatory inspections and responding to auditor inquiries.

• Experience utilizing digital tools, data analytics, or AI-enabled technologies to improve laboratory processes is preferred.

What you can expect from us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts

• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan

• Stock-based long-term incentives

• Award-winning time-off plans

• Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies.

Apply now and make a lasting impact with the Amgen team.

careers.amgen.com

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

Sponsorship for this role is not guaranteed.

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Salary Range