The Opportunity: This individual works in RightAngle (ETRM application) support and development group. As a part of the team, the individual will have support responsibility for business users, including troubleshooting and problem resolution, and accountability for delivery of requirements, documentation, technical design, testing and implementation.
Responsibilities: - Provide direct technical/functional assistance to key business users, as well as technical project support for applications (vendor & custom developed).
- Work with functional leads to develop plans and coordinate work across all functional areas of the business.
- Coordinate and facilitate meetings, document key decisions, risks and issues.
- Work effectively under minimal supervision, maintain ownership for specific systems area and/or business users, and manage communications between the business and IT.
- Support and maintain RightAngle, outbound/inbound interfaces and Web services.
- Writing SQL scripts for troubleshooting and reports.
Education: - Bachelor's degree in IT or related field
Requirements: - Experience in application support on RightAngle.
- Strong experience on SQL server scripts and stored procedures.
- Strong leadership ability, advanced analytical, presentation, project management and financial analysis skills.
- Proven success in driving projects and delivering results and strategic thinking capabilities.
- Strong written and verbal communication skills.
- Commodity trading and risk management experience.
- Proven track record in troubleshooting various systems like RightAngle.
- Develop customizations and enhancements to the RightAngle system using T-SQL, SSIS, and C# (.Net).
- 8+ years' experience in development and support on RightAngle (.Net).
Required experience is commensurate with the selected job level: - The Senior IT Specialist level requires a Bachelor's degree or equivalent experience and 5-8 years of relevant job related experience
- The Lead IT Specialist level requires a Bachelor's degree or equivalent experience and 8+ years of relevant job related experience
- The Principal IT Specialist level requires a Bachelor's degree or equivalent experience and 10+ years of relevant job related experience.
