Mandatory Qualifications: - Level III- More than seven (7) years of experience working on complex projects with 2 or more years in a leadership role as a Specialist
- Minimum of two (2) projects as a specialist implementing change (managing stakeholder networks, leading engagement, conducting readiness, creation/delivery of tools and plans) in a Health and Human Services eligibility system within one of the domains of SNAP, HEAP, Public Assistance, and Medicaid
- Minimum of two years working in an Integrated
Eligibility System Program in various workstreams including Eligibility Enrollment and Case Management and Financial Management in a Health and Human Service setting.
Desirable Qualifications: - At least five (5) years of experience in the human service domain determining eligibility, conducting enrollment and case management of SNAP, HEAP, Public Assistance, Medicaid.
- More than three (3) years working directly for a social services district or state agency in New York State in a supervisory or mentorship position while demonstrating the innovation, flexibility, critical thinking exhibited by a change champion.
- Experience working on at least two large, complex State projects (e.g. technical, policy, operational, business process) in the human service domain in a role involving OCM, training, or support during pilot and statewide deployments.
- Experience leading teams executing project assignments, activities, and tasks managing resources and timelines on complex project.
- Experience developing, presenting, and facilitating communications and presentations to various stakeholder groups.
Travel/Part-Time/Duties/Responsibilities: - The OCM Specialist will be a key contributor to the Organizational Change Management workstream that is a part of the overall Integrated Eligibility System (IES) program.
- The specialist will assist with creation, review, and revision of engagement and business readiness tools, assessments, and plans for the Pilot and Statewide Engagements Models described in the IES OCM Framework.
- The specialist will lead a network of stakeholders (social services districts and/or state agencies) to conduct engagement activities and readiness assessments of impacts to the policies, procedures, systems, and delivery of services that support SNAP, HEAP, Public Assistance, and Medicaid
- Other duties as assigned.
Consultants may be eligible to telecommute for more than 50% of their work hours, up to and including 100% remote work. Telecommuting arrangements require direct manager approval and are subject to change based on program needs. Consultants approved for 100% remote work must attend monthly in-person meetings at the Albany office and be available for major milestone meetings as needed.
