This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.Leads network and engineering implementation planning, execution and development through completion of assigned technical projects, and successful delivery of ensuring efficient resource use, compliance with industry standards, and successful delivery of technical network projects, while managing vendor relationships using Agile methodologies.
What you'll doTypical tasks may include, but are not limited to, the following:
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Troubleshooting and Issue Resolution: Diagnose network problems, provide technical support, manage incidents, coordinate root cause analysis, restore service, and solve Tier 2 issues.
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Network Monitoring and Maintenance: Monitor network performance, perform routine maintenance, optimize operations, and proactively maintain system configurations using alarm and KPI monitoring.
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Configuration and Deployment: Configure network devices, deploy network solutions, manage configurations, and implement vendor/IT fixes or design changes.
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Collaboration and Coordination: Work with teams, coordinate with vendors, support projects, collaborate with business partners in DevOps, and interact with customers.
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Documentation and Reporting: Maintain documentation, create technical and process documentation, review and interpret technical and vendor specifications, and generate reports.
What you'll need- Bachelor's degree (BS/BA) desired.
- 1+ years of related experience. Certification is required in some areas.
What you'll bring- A professional with solid knowledge of fundamental concepts and organizational practices, working on smaller projects.
- Exercises judgment in the absence of prescribed guidelines or policies to determine appropriate action.
- Works under minimal supervision with independent judgement.
- Actions impact efficiency and costs. Interacts primarily within the department, across various teams.
Supervisor: No
TCP Career Step Differentiator: Technical support for network platform issues, performing alarm monitoring, and assisting with the investigation and remediation of network faults.
Environmental Requirements: May be responsible for contributing to ATT compliance with environmental laws and regulations as applicable to its job function. This may include, but is not limited to, work related to fuel tanks, emergency and stand-by generators, boilers, hazardous waste, hazardous materials, batteries, manholes and vaults, water wells, linear and other construction projects, water discharge, or air emissions.
Our Specialist Network Technology Support earns between $ 87,200.00 - $130,800.00. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits0- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories,
- AT&T internet (and fiber where available) and AT&T phone
If you're ready to make an impact on our business and your career, bring your bold ideas to a world of possibility.
Apply today!
Weekly Hours:40
Time Type:Regular
Location:Bedminster, New Jersey
Salary Range: $87,200.00 - $130,800.00
