Job Title: Specialist: Data Analytics
Position Reports to: Business Area Head Planning, Performance & Productivity
Division: National Operations Command
Location: Hilton House, Brooklyn
Advert Closing Date: 03 August 2026
Job PurposeTo analyse and provide expert advice on the revenue analysis function in order to achieve business objectives.
Minimum Qualification & Experience Required Education and ExperienceBachelor's Degree / Advanced Diploma (NQF 7) in Data Analytics, Business Intelligence, Information Systems, Computer Science, Statistics, Informatics with 8 - 10 years' experience in a Data Analysis / Business Data Intelligence environment, of which 3 - 4 years at a junior specialist level.
Alternative #Senior Certificate (NQF 4) with 15 years' experience in Data Analysis / Business Data Intelligence environment, of which 3 - 4 years at a junior specialist level.
Minimum Functional Requirements- Experience in Data Analysis / Business Data Intelligence
- Advanced (applied theory) technical expertise regarding data processes, data cleaning, analysis, reporting, data models, and database design and testing
- Knowledge of and experience with reporting packages (SQL or equivalent, etc), databases.
- Advanced (applied theory) knowledge of statistics and experience using statistical packages for analysing datasets (Excel, etc.)
- Microsoft skills (Advance in)¡ i.e. Excel, Word, PowerPoint, etc.
Job Outputs:Process- Analyse and make recommendations about improvements to specialist systems, procedures, policies and practices.
- Conduct assessments and use information to advise, make recommendations and facilitate improvement.
- Constantly monitor the integrity and quality of data and processes to identify deficiencies and facilitate improvement.
- Contribute to the optimum utilisation of org. resources, advising on effective planning and development of area of specialisation resource plans.
- Develop a single practice area in alignment with operational activity and procedural frameworks and ensure tactical implementation.
- Draw on own technical or professional expertise, knowledge and experience to identify and recommend tactical solutions to defined problems in practices.
- Integrate business information, compare, analyse and produce reports to identify trends, discrepancies and inconsistencies for decision making purposes.
- Note potential problems and obstacles, accumulate supporting data and initiate actions to prevent or overcome predicted problems as may be identified.
- Optimise goal achievement through tactical strategy implementation and optimisation of practises, processes and systems across an internal value chain.
- Plan for value-added, continuous practice and system improvements to deliver on objectives to enhance tactical implementation and excellence.
- Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives; best practice implementation solutions.
- Recommend changes to optimise processes, systems, practice areas and associated procedures and execute the implementation of change and innovation.
- Research and support workable recommendations/solutions that meet business needs through information analysis.
- Review the effectiveness of related approaches and methodologies by conducting research, and best practice benchmarking initiatives.
- Translate top-down policy, apply modification in relation to own practice area and communicate impact to relevant stakeholders.
- Undertake information gathering, research and analyse data within broad guidelines to produce accurate plans and / or recommendations for business issues.
- Acquire data from primary or secondary data sources and maintaining databases, applying the knowledge of data extraction, transformation and business modelling.
- Perform complex / advanced business analysis using various techniques, e.g. statistical analysis, explanatory and predictive modelling, data mining.
- Design, develop and test complex / advance data analytics solutions like Reports, Dashboards, Analysis, Extracts, Models, etc.
- Identify, analyse and interpret trends and patterns in complex / advance data sets, based on data findings.
- Ensure the availability of existing data analytics solutions (like reports, etc.) by maintaining them as well as improving them where shortcomings exist.
- Analyses data, creates summary reporting, and performs analysis to support the decision making of research, senior management, member companies and internal departments.
- Assist in the filtering and 'cleaning' of imported data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems.
- Acquiring data from primary or secondary data sources and maintaining databases, applying the knowledge of data extraction, transformation and business modelling.
- Builds and manage/maintain database to house data collected from various sources.
- Conducts analysis, summarizes key findings and trends, and produces data sheets, graphics and presentations.
- Communicate the results of their analysis and findings by using basic complex / advance visualisation techniques with both internal and external customers.
- Gathers data from multiple sources and assimilates into meaningful inputs for databases.
Governance- Develop and/or align governance and compliance policies for own practice areas to identify and manage risk exposure liability.
People- Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
- Provide specialist know-how, support, advice and practice thought leadership in area of expertise.
Finance- Implement and monitor financial control, management of costs and corporate governance in area of specialisation.
Client- Develop and ensure implementation of a practice that builds service delivery excellence and encourages others to provide exceptional stakeholder service.
- Participate in the specialist practice community and contribute positively to organisation knowledge management.
- Provide authoritative, specialist expertise and advice to internal and external stakeholders.
Behavioural competencies- Adaptability
- Expertise in Context
- Design Thinking
- Lean Thinking
- Accountability
- Analytical Thinking
- Attention to Detail
- Commitment to continuous learning
- Honesty and Integrity
- Fairness and Transparency
- Organisational Awareness
- Problem Solving and Analysis
- Respect
- Trust
Technical competencies- Business Knowledge
- Data Collection and Analysis
- Data Governance
- Data Integrity
- Efficiency Improvement
- Functional Policies and Procedures
- Information Management
- Knowledge Management
- Reporting
- Statistical and Mathematical Analysis
- Planning and Organising
- Reporting
- System Thinking
Compliance Competency 
