Job Description

About the role:

As the Specialist, Clinical Supply Chain, you will support clinical supply chain activities with a primary focus on clinical shipments, shipment execution, and study-level logistics coordination. This role will serve as a key point of contact for Clinical Operations and Allogene's third-party logistics providers for shipment-related questions and issue resolution, ensuring timely, compliant, and efficient movement of clinical materials from order intake through confirmed delivery to clinical sites.

The role will partner closely with Clinical Operations, Transportation & Logistics, Quality Assurance, external depots, couriers, and 3PL providers to coordinate end-to-end shipment activities for Allogene's ongoing clinical trials. Responsibilities include managing shipment request intake, monitoring shipments across each leg of transport, maintaining shipment metrics and order processes, supporting packaging plan development, and driving continuous improvement initiatives related to finished goods distribution, documentation, and ERP-enabled processes.

Responsibilities include, but are not limited to:

• Serve as the primary Clinical Supply Chain point of contact for Clinical Operations and Allogene's 3PL providers for shipment-related questions, issue escalation, and delivery coordination
• Manage end-to-end clinical shipment activities from order intake through scheduling, execution, tracking, and confirmation of successful delivery to clinical sites
• Coordinate deliveries from depots to clinical sites to ensure on-time and in-full delivery of clinical materials
• Monitor critical shipments across each leg of transport and proactively resolve shipment-related issues with couriers, customs brokers, depots, and internal stakeholders
• Ensure all required shipment documentation, forms, and study-specific records are complete, accurate, available to the appropriate parties, and filed appropriately
• Support development and maintenance of Clinical Supply Chain metrics improve visibility and performance
• Support packaging plan development and packaging execution for finished goods including transactional steps, and ERP-related activities associated with material release and readiness
• Partner with Clinical Operations and Transportation & Logistics to maintain effective shipment communication processes for Allogene's ongoing studies
• Support investigation and triage of shipment deviations, temperature excursions, delayed deliveries, and product complaints in partnership with Quality Assurance and other cross-functional teams
• Identify and implement continuous improvement opportunities related to shipment execution, packaging workflows, documentation, and logistics processes
• Perform other duties as assigned

Position Requirements & Experience:

• Bachelor's Degree in Life Sciences, supply chain, business administration, or related field required; certification in logistics, planning, or APICS/CPIM preferred
• 3+ years of relevant experience in clinical supply chain, logistics, distribution, or planning within the pharmaceutical or biotechnology industry
• Cell & Gene Therapy experience is a plus
• Experience coordinating domestic and international clinical shipments, including cold chain logistics and shipment tracking across multiple partners
• Understanding of clinical supply chain operations, finished goods distribution, packaging and labeling workflows, and study-level shipment execution
• Working knowledge of ERP systems such as SAP and familiarity with inventory, order, and shipment-related transactions and documentation
• Experience working effectively with cross-functional teams in a fast-paced, dynamic environment, including Clinical Operations, Quality, Supply Planning, and external service providers
• Strong organizational skills with the ability to manage multiple shipment requests, prioritize effectively, and deliver results within established timelines
• Excellent interpersonal, verbal, and written communication skills, with the ability to coordinate effectively across internal stakeholders and external partners
• Demonstrated continuous improvement mindset and interest in developing scalable processes, shipment metrics, and operational tools
• Self-motivated and comfortable operating with a high degree of ownership in a fast-paced environment
• Candidates must be authorized to work in the U.S.

We offer a chance to work with talented people in a collaborative environment and provide a top-notch compensation and benefits package, which includes an annual performance bonus, equity, health insurance, generous time off (including 2 annual holiday company-wide shutdowns) and much more. The expected salary range for this role is $105,000 to $125,000. Actual pay will be determined based on experience, qualifications, geographic location, business needs, and other job-related factors permitted by law.

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